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MACTLC

Computer Repair, Computer Sales

About us

Apple Authorized Sales and Service serving the San Antonio area. We keep all of the new iMacs and MacBooks in stock and carry peripherals, cases, and external hard drives.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

APPLE COMPUTER SALES AND SERVICE

Services we don't offer

IPHONE REPAIR

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-19 of 19 reviews

Diane S.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They sold me a MacBook Pro and helped to set it up to replace my previous MacBook Pro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Imogen C.
05/2015
5.0
computer repair
  + -1 more
.
Description of Work: I used MACTLC to upgrade my Mac. I also bought some software from them.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Arnold G.
03/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Rhondie H.
03/2015
5.0
computer repair, computer sales
  + 0 more
Pricing was reasonable. I like Mac because of their OS and they are virus free.
Description of Work: He did 2 separate things. He cleaned up my old Mac and made it kid friendly and transfered my old stuff and put it on in a new Mac.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET L.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Upgrade to 10.6. 4GB. Replaced Hard Drive. Migrated and optimized data. Installed 2 GB Ram.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326.92

MERLE W.
01/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: Replaced hard drive on my laptop. No charge to me as it was covered by warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Dennis Y.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Replace main logic board on 2012 Mac Mini. We're able to exchange board with Apple since they are an authorized service provider. This saved big bucks over buying new board. Fast turnaround and quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

BELINDA L.
09/2013
5.0
computer repair
  + -1 more
Everything was done very professionally.
Description of Work: He repaired my son's MAC computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary O.
02/2013
1.0
computer repair
  + -1 more
This block is redundant.
Description of Work: I have contacted them multiple times on my own and through Angie's List to no avail. The most recent technician was sure he could solve my problem over the phone even though I assured him he would need to come to my home. I followed his instructions and sure enough I was right. He told me the problem was above his level of expertise and he would have to have someone with more knowledge call me back. That was almost 2 weeks ago! It seems that lately every company I contact that has all A ratings are too busy to take on anyone new. You may want to keep tabs on their status.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Celeste C.
01/2013
5.0
computer repair
  + -1 more
Fuse blew on computer. I dropped it off in the morning. It was fixed by afternoon. Location was easy to get too. Would go to them for service again as well as purchase a newer computer.
Description of Work: Fix MAC Computer
Rating CategoryRating out of 5
Yes, I recommend this pro
$92

Lorana D.
06/2012
5.0
computer repair
  + -1 more
My iMac's hard drive crashed and began searching for an authorized Apple repair shop to fix it, which MACTLC is. They will make house calls, but I chose to take my Mac into their office which was easy to find. My Mac works great now. MACTLC did a super job, were very professional, called and gave me an estimate before they did the hard drive replacement and had the work done when promised. I am so happy that I did not lose any data due to back up on an Apple time capsule, but they also will do data recovery for an additional fee. I will definitely use them again, if I have a need.
Description of Work: MACTLC diagnosed my computer problem, replaced the hard drive, reinstalled all my programs and content from my time capsule, with no data loss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen Z.
05/2012
5.0
computer repair
  + -1 more
I was told by the genius bar at the Apple Store that my laptop needed more memory and they suggested MACTLC. I called in advance and was told I could walk-in. I was also given an estimate on the cost over the phone. I was able to walk-in, be taken care of failrly quickly, and the cost was consistent with the estimate.
Description of Work: More memory was added to my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

walt C.
04/2012
1.0
computer repair
  + -1 more
They quoted me about $178 to fix it. I ended up taking it elsewhere and got my computer fixed for $30. I tipped the man there $15 as he fixed it in 20 min while I waited.
Description of Work: About a year and a half ago, I took my computer in after having spilled coffee on it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


FORTUNATO N. S.
03/2012
5.0
computer repair
  + -1 more
They did a great job. The pricing was reasonable. They told me it would be ready in two days and it was.
Description of Work: They repaired my Apple lap top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DEBORAH B.
01/2012
5.0
computer repair
  + -1 more
They were very good. I would rate them highly. They did a very good job. He was here for about two hours and fifteen minutes and he charged me about $200. We felt that was really bargain under the circumstances because it was my ability to fix it or my wife’s. The particular person who came was Charles. He was excellent. The young man did everything and I just sat there with my mouth open. I think that the price is reasonable. So far we haven’t had any problems. He was here earlier than he said. He was very informative and he could speak to you as though you are real human being and not a robot. It was really refreshing to have someone be able to explain what they were doing. I would say that this company is excellent in all regards.
Description of Work: MACTLC did a lot of work on the computer system probably last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charleen R.
09/2011
5.0
computer repair
  + -1 more
It was great. They were exactly what they said they were and they did a great job. What they committed to do they did efficiently and at the exact price they quoted me.
Description of Work: MACTLC did work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALKETOE P.
08/2010
5.0
computer repair
  + -1 more
They are very efficient, I'd recommend them to others. It was done when they said it would be and it's worked fine ever since.
Description of Work: MACTLC did a restoration of my unit as well improved the memory on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael B.
01/2009
5.0
computer repair
  + -1 more
They could have taken my computer into their shop and taken a whole bunch of money from me. Instead they took their valuable time and helped me do it myself over the phone. That's what a great company does.
Description of Work: I know this won't count for much because I didn't actually have any work done. The company was referred to me by 'Dan the Computer Man' who won the best of award here at Angies list. I was having 2 small problems with my Mac. First the external speakers would no longer work. Second, my Power Point application wouldn't work. I called Mac TLC and explained my problems. The tech told me that the external speaker problem was a much bigger problem than I had originally assumed, BUT he came up with an extremely easy inexpensive fix using IMIC. The second problem with the Power Point was fixed over the phone. So I never actually used there 'hands on' expertise but they were kind enough to help me over the phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    903 E NAKOMA ST Suite 106, San Antonio, TX 78216

    www.mactlc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    MACTLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    MACTLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, MACTLC does not offer free project estimates.
    Yes, MACTLC offers eco-friendly accreditations.
    No, MACTLC does not offer a senior discount.
    Yes, MACTLC offers emergency services.
    No, MACTLC does not offer warranties.
    MACTLC offers the following services: APPLE COMPUTER SALES AND SERVICE
    IPHONE REPAIR

    Contact information

    903 E NAKOMA ST Suite 106, San Antonio, TX 78216

    www.mactlc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM