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Loyal Home Services

Heating and Air Conditioning, Air Duct Cleaning

About us

When keeping your family comfortable year-round, you need a heating and air conditioning company that you can depend on. At Loyal Home Services, we take pride in delivering peace of mind, and being the preferred residential & commercial HVAC services, installation, and repair provider for the greater San Antonio area.

Business highlights

Emergency Services Offered

Services we offer

Air Conditioning & Heating Repair, Maintenance, & New Installation.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
5.0
Showing 1-3 of 3 reviews

Ryan S.
07/2020
1.0
heating & air conditioning/hvac
  + -1 more
This company was sent to my house by American Home Shield, the technician said he was the owner. After about an hour, he came inside and said that I needed a new compressor, Freon, and several other parts, and that it would cost me $2,600-$3,200 OUT OF POCKET! He then tried to sell me a new $7,800 system, again, out of pocket. I told him to order the parts, and that I was going to get a second opinion. I called Schmidt Mechanical, and they were at my home the next day, and were able to repair my a/c and do a full system check of EVERYTHING. Turned out to be a simple voltage contact, and only cost a couple hundred dollars! A week later, I called the home warranty company, and they said that he NEVER EVEN BOTHERED TO CONTACT THEM WITH THE ESTIMATE!!! I demanded my service call fee back, and they obliged. I told them about the SCAM he is trying to pull, and that they shouldn’t be sending him to any one else’s house, they said they will investigate. If your home warranty company tries to send this company, tell them no!
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Peggy G.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Jonathan responded to my emergency call within one hour. He was courteous, and professional. He did not try to talk me into a new air conditioner. I did have my air conditioner replaced and it was the smartest thing I have ever done. I would recommend Jonathan and Loyal Air Conditioning to everyone. I am extremely pleased. Thank you Jonathan
Description of Work: Air conditioner replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carlos M.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
He showed up on time and was able to diagnose the problem quickly and was able to explain it to me clearly. Turns out I blew a fuse and my drain was backed up. Also the gas line was not up to code. He gave me several options on what I could get done. I decided to fix everything. He finished the work very quickly. The work was done very well and everyone is working great again. I definitely recommend
Description of Work: Ac and furnace stopped working all of a sudden. Thermostat was not getting power. Turnout I blew a fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,220

    Contact information

    18911 Hardy Oak Blvd, San Antonio, TX 78258

    https://www.loyalhomeservices.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Loyal Home Services is currently rated 3.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Loyal Home Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Loyal Home Services does not offer free project estimates.
    Yes, Loyal Home Services offers eco-friendly accreditations.
    No, Loyal Home Services does not offer a senior discount.
    Yes, Loyal Home Services offers emergency services.
    Yes, Loyal Home Services offers warranties.
    Loyal Home Services offers the following services: Air Conditioning & Heating Repair, Maintenance, & New Installation.

    Contact information

    18911 Hardy Oak Blvd, San Antonio, TX 78258

    https://www.loyalhomeservices.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day