LOWES

Hardware & Home Improvement Stores, Windows, Ceramic Tile,


Services we offer

HARDWARE & HOME IMPROVEMENT

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-19 of 19 reviews

David H.
12/2014
5.0
carpet installation, home improvement stores
  + 0 more
They seemed to be reasonable. The end results were good. I was pleased with the quality of their work. I would recommend their price and the quality of their service as well as their responsiveness.
Description of Work: I had some carpet installed from Lowe's. They came out and measured. They provided me an estimate for the installation. They put in a pad and installed the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia D.
11/2013
5.0
home remodeling
  + -1 more
Their designer was fantastic and very helpful. He spent a lot of time with us and gave great ideas. I liked I was able to choose my appliances at the store and we got everything at a great price. Everything went well during the installation. It did take awhile for us to get the counter tops while the rest of the project was finished, we ended up waiting for about a month for them to install the counters. Everything else was beautiful and we had a great finished product.
Description of Work: A complete kitchen remodel. They tore out everything and replaced it all. Replaced the stove, microwave, cabinets, counter tops, dishwasher, refrigerator, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30,000

James K.
11/2013
4.0
ceramic tile, siding, replacement windows
  + 1 more
ended up not going with them
Description of Work: Looking for remodeling estimates
Rating CategoryRating out of 5
Yes, I recommend this pro

Jesse G.
08/2013
5.0
appliance sales
  + -1 more
It was a good experience. The sales person was prompt, knowledgeable and helpful. The installation was good. They delivered it when they said they would. The appliance cost was good and they had a military discount.
Description of Work: I bought an appliance from Lowes and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Teresa B.
06/2013
5.0
home improvement stores
  + -1 more
They were very helpful. I was able to purchase a washer and the difficult to find gas dryer that I needed. They gave me a discount off of the sale price. They even arranged someone to install it for me. I was up and running within 3 days from my old units going out. The service in the store was great and I was able to get great financing. 12 months same as cash. They were great about getting back to me when I had questions. I was was pleased with the service.
Description of Work: I purchased a washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas G.
05/2013
5.0
home improvement stores
  + -1 more
It worked out great. I used the gift card the day I got it. It was amazing, the coupon was for $25 for the 1st purchase for 15. It was convenient, it's close by, I like the products. They've always been good on returns and everything else. It's an amazing store, in my opinion. I keep going there because they're just amazing, their customer service and the people who work there. You can get a bad product anywhere sometimes but people listen to you and I've returned stuff there before.
Description of Work: I bought several storage containers from Lowes on Austin Highway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey O.
04/2013
5.0
siding
  + -1 more
Their work was great. They were sub contracted for us. A lot of times i think they would give them other jobs to complete before they came out here. Sometimes the staffing would be different. Sometimes they would tell us that they would be here at 10 A.M., and not show up until 12. I would use them again.
Description of Work: They replaced the siding on the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Nydia G.
09/2012
5.0
ceramic tile, home improvement stores
  + 0 more
I love their customer service and the variety of things they have. I like them much better than their competitors. I've had my kitchen remodeled through them through a location in Massachusetts and have used them ever since.
Description of Work: I was getting prices for tile & purchased some bathroom things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
10/2008
3.0
contractors, replacement windows
  + 0 more
Not a good experience. We really needed frames more than windows and thought we were getting complete frames. We didn't, and were told the sashes required the work of a remodeler, which, Lowe's doesn't do. Lots of back and forth with Lowe's, an unproductive visit with the subcontractor who did the installation, and a so-so resolution, with the sashes --basically not in great shape--getting covered over with a vinyl overlay. It looks just ok and only time well tell if this is going to last. The moral of the story is you get what you pay for with these guys--if not less. Lots of "miscommunication".
Description of Work: We had four windows replaced, basically for the purpose of getting rotted frames removed and replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,200

George B.
08/2008
5.0
replacement windows, doors
  + 0 more
They did the work in three and a half days. They were meticulous about the clean up. They were very courteous, professional and they lived up to their commitment. The sales person, Rick, was very patient about answering my questions and with helping me with additional discounts. They were very customer service friendly.
Description of Work: They removed all of the old windows and sliding glass doors, ordered the new windows and installed the new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

KIMBERLY W.
10/2006
4.0
carpet installation, flooring contractor
  + 0 more
Easy process to order at store and have installed. All of the satisfaction survey calls were annoying, though. Installer had to come back second time to fix tack strip, but all OK in the end.
Description of Work: Sold Berber carpet, special order, installed pad and carpet, removing old one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

LIZ R.
10/2006
5.0
greenhouses
  + -1 more
Always great.
Description of Work: Plants, landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

05/2006
5.0
flooring contractor
  + -1 more
Lowe's installed the flooring that we selected at their store where the employees were helpful and knowledgeable, and then came out and installed it. It was a well-supervised job and they completed it all within four and a half days. The floor is level and there are no blemishes or problem areas. We wouldn't have changed anything about the installation. They cleaned our floors well before leaving.
Description of Work: Laminex flooring was installed in our three bedrooms, living and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Rob M.
05/2006
5.0
carpet installation, home improvement stores
  + 0 more
Lowes Home Improvement did an outstanding job on our carpet. I feel the carpet looks great as it has no wrinkles or it is not fraying up at all. They have very respectful employees and nice to deal with. I will definitely use them in the future for our carpeting needs.
Description of Work: They sold us our carpet and they also installed it in two bedrooms in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

05/2006
4.0
replacement windows, home improvement stores
  + 0 more
The sales people at Lowe's were very helpful with the windows we bought, and they were installed according to precise specifications. They did a good job, however I did notice a wrinkle in the flashing outside the house.
Description of Work: Lowe's came and installed two new windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

05/2006
5.0
replacement windows, home improvement stores
  + 0 more
Lowes Home Improvement was very professional. They did the work in a short time. They were very polite. They cleaned up everything after they finished the job. I would hire them again.
Description of Work: They installed five windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

05/2006
5.0
ceramic tile, home improvement stores
  + 0 more
Lowes did an excellent job, though I thought the price was a little high. They finished the job in one day and used high quality tile. The grout lines are very even and still clean; the corners and all the cuts were all good. The two workers also left the area very clean when they left.
Description of Work: Floor tiles were replaced in our two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

05/2006
5.0
home remodeling
  + -1 more
The salesman at Lowe's was very helpful when I went to pick out these items, and the workers came out and finished the entire job in two days. They did a good job, except for some very minor stuff, such as the fact that one cabinet was closer to the stove than the other. I said nothing about it, and consider it very minor.
Description of Work: Lowe's came out and installed some cabinets, counter-tops, sink and stove in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

MATT W.
05/2006
3.0
doors, home improvement stores
  + 0 more
Lowes Home Improvement showed up on time to do the work. The only problem I had was that the door locking mechanism sticks a little when locking and unlocking. The price was reasonable. Lowe's sub-contracted out the work to be done.
Description of Work: They removed our old front door and then installed a metal security door on the front of our house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$325

    Contact information

    1470 AUSTIN HWY, San Antonio, TX 78209

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:00 AM
    Tuesday:
    7:00 AM - 9:00 AM
    Wednesday:
    7:00 AM - 9:00 AM
    Thursday:
    7:00 AM - 9:00 AM
    Friday:
    7:00 AM - 9:00 AM
    Saturday:
    7:00 AM - 9:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Windows,
    Ceramic Tile,
    Carpet Sales and Installation,
    Doors,
    Kitchen and Bath Remodeling,
    Siding,
    Flooring Sales and Installation,
    Greenhouses/Nurseries,
    Appliance Sales and Installation,
    Unfinished Carpentry

    FAQ

    LOWES is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 7:00 AM

    Monday: 7:00 AM - 9:00 AM

    Tuesday: 7:00 AM - 9:00 AM

    Wednesday: 7:00 AM - 9:00 AM

    Thursday: 7:00 AM - 9:00 AM

    Friday: 7:00 AM - 9:00 AM

    Saturday: 7:00 AM - 9:00 AM

    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: HARDWARE & HOME IMPROVEMENT

    Contact information

    1470 AUSTIN HWY, San Antonio, TX 78209

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:00 AM
    Tuesday:
    7:00 AM - 9:00 AM
    Wednesday:
    7:00 AM - 9:00 AM
    Thursday:
    7:00 AM - 9:00 AM
    Friday:
    7:00 AM - 9:00 AM
    Saturday:
    7:00 AM - 9:00 AM