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Lone Star Tile & Grout Cleaning

Ceramic Tile, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

At Lone Star Tile and Grout Cleaning we specialize in tile and grout cleaning and most hard surface restoration to include Marble, Granite, Travertine, Slate, Limestone, Sandstone, Terrazzo and Saltillo. We have exclusive equipment and training to provide superior results.

Business highlights

30 years of trusted experience

Services we offer

Clean Tile & Grout, Seal Grout, Grout & Tile Repairs, Recoloring Grout, Stone Cleaning & Polishing, Pebble Stone & Concrete Driveway Cleaning & Sealing, Flagstone Pool Deck Cleaning & Sealing, Carpet Cleaning, Concrete Cleaning & Polishing

Amenities

Senior Discount

5%



Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.7128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 128 reviews

Bruce T.
05/2016
3.0
ceramic tile
  + -1 more
We used another company.
Description of Work: Provider did not provide an estimate but provided a cost per square foot. I used the cost per square foot to determine the cost of what I thought I needed. After talking with two other companies who came to the house, I learned quickly, I did not have enough information to make an informed decision. I would recommend this provided actually go out and look at the work and advise the customer during the consultation of the estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
punctuality
5.0

$1,095

Ron S.
03/2016
4.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy L.
12/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: cleaned tile and grout, sealed tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES L.
12/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Got estimate to replace roof.
Rating CategoryRating out of 5

Perry B.
10/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$325

Cindy T.
07/2015
5.0
ceramic tile, handyman service
  + 0 more
Excellent
Description of Work: Cleaned and sealed grout and recaulked two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Lone Star Tile & Grout Cleaning
Thank You for your feedback! I would also add that Jeff and I want to add that we thank you for your business as well. Let us know how we can serve you in the future! Mark Mullis, Owner Lone Star Tile and Grout Cleaning

Mary Anne R.
05/2015
4.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Tile and grout cleaning and sealing. Replacing grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$2,000

Response from Lone Star Tile & Grout Cleaning
I'm sorry that we didn't meet your complete satisfaction. If it all possible I would like feedback on what we could have done better? I'm retired military and Punctuality being on time is very important part of the way we try to do business. We are not perfect and any feedback you can provide me to make us a better company I would gladly receive. Mark Mullis, Owner lone Star Tile and Grout Cleaning 210-637-5050

Laura A.
06/2014
4.0
carpet cleaners, ceramic tile, handyman service, masonry
  + 2 more
unknown
Description of Work: They cleaned tile floor. They did a good job for the price I paid.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Lone Star Tile & Grout Cleaning
Don't know who this customer is? We have a minimum service charge of $250. Don't think this was a customer of Lone Star Tile and Grout Cleaning Customer. I have never done a job for $80?

cheryl M.
06/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Well.
Description of Work: Cleaned tile and grout - the bathroom marble was clean and the grout was sparkling white.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Johnnie P.
07/2013
5.0
ceramic tile
  + -1 more
did work myself
Description of Work: estimate & advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dustin H.
03/2012
5.0
ceramic tile, floor cleaning
  + 0 more
Great! See above.
Description of Work: Clean and sealed tile/grout throughout house. Gentlemen were very professional and thorough. They did a great job of explaining every step of the process and even did a 'demo' area prior to continuing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Epsie P.
02/2012
5.0
ceramic tile, floor cleaning
  + 0 more
As planned.
Description of Work: Our ceramic floor tiles had an acrylic coating that had to be removed, then the grout needed to be sealed. This was a two day project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carl M.
10/2011
5.0
ceramic tile, floor cleaning
  + 0 more
.
Description of Work: Extremely pleased! This was the first time that I reached out to someone to professionally clean and sealed our tile floors and the floors look wonderful. I couldn't believe the difference. A demo of the cleaning process was done first thing which truly made me believe that the results that I hoped for would come true. My curiosity on the process was peaked and Jeff answered everyone of my questions. He was all the things that you want when a vendor comes to your home, prompt, professional and courteous. Would recommend both the job and the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Phillip P.
07/2011
5.0
ceramic tile, floor cleaning
  + 0 more
See above comments.
Description of Work: Lone Star Tile and Grout Cleaning came promptly to my home. I had over 550 square feet of tile and grout to be cleaned. It had never been cleaned. I have a large and active family so the grout in my kitchen was especially in need of cleaning. The two young men who cleaned and also sealed the grout did an excellent job. They actually restored the grout and tile to look as did when we first moved in over 10 years ago. The tile looks and feels so clean! The servicemen were polite and professional. They actually arrived at my home a bit before the scheduled time. This meant a great deal to me as usually I have to wait for service representatives up to 4 hours after the appointed time. I highly recommend the Lone Star Tile and Grout cleaning company if anyone needs their ceramic tile and grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John L.
03/2010
5.0
ceramic tile, floor cleaning
  + 0 more
Arrived on time. Very thorough and courteous. Delivered as promised. Would highly recommend to anyone need tile and grout cleaning.
Description of Work: Cleaned and sealed floor tile and grout. Repaired grout and shower caulk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,031

MARY S.
03/2010
5.0
ceramic tile, floor cleaning
  + 0 more
They were punctual and very competent. They did the job as quoted. We had a bathroom tile that was laid by someone else. They colored and sealed the grout on the floor tiles. There were hard water deposits in the shower and they cleaned the shower tiles also. They did a really good job.
Description of Work: We used Lone Star Tile & Grout Cleaning to remove grout and replace it with ceramic tiles. They also repaired tiles in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JAMES M.
03/2010
5.0
ceramic tile, countertops
  + 0 more
They were here in no time and did a pretty good job. They were expensive. Other than that they were fine.
Description of Work: I used Lone Star Tile & Grout Cleaning to clean a countertop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

JANE H.
02/2010
5.0
ceramic tile, floor cleaning
  + 0 more
Mark arrived early for our appointment, but he called before hand to let me know he would be arriving early. He and his helper spent several hours cleaning the tile floors. The previous owners of the house had used the wrong type of cleaner on the tile.
Description of Work: Mark cleaned nearly 1000 sq ft of tile flooring in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

Sandra V.
02/2010
4.0
ceramic tile, floor cleaning
  + 0 more
It went on very well. They did everything that they said they would. Their price was reasonable.
Description of Work: I used Lone Star Tile & Grout Cleaning for cleaning the tiles and the grouts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ray F.
01/2010
5.0
ceramic tile
  + -1 more
The work performed was outstanding! Mark and Spencer were very professional and made our old, cracking, worn our grout look beautiful again! We had some tiles that sounded hollow underneath and many areas of our 300 sq ft of tile had grout cracking. I asked them to replace all the tile and regrout the areas. When complete, I requested they stain and seal the entire area. Every time out to the house (initial estimate, tile and grout repair day, and stain and seal day) they were on time, worked diligently, and answered any questions I had. With an extremely busy schedule, they worked with me and got me scheduled at my convenience! Very much appreciated! All the work they performed came out better than I expected! I now do not have to think about whom to call if I need more work...I will call them! Spencer also did a great job cleaning up and re-caulking a shower stall in the house. Mark didn't pressure us, try to up-sell us, and there were no hidden costs that arose!
Description of Work: Cut out old degraded grout, took out 35 ceramic tiles, regrouted all areas. Cleaned, stained, and sealed entire area. Cleaned up and re-caulked shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,180

Julia A.
06/2009
5.0
carpet cleaners
  + -1 more
They came in, did what needed to be done to prepare and got the job done.
Description of Work: Moved heavy furniture and replaced it to orgional position. The only thing I would suggest is, in the future pay attention to where electrict wires are plugged and replace them before moving furniture back. Everything else was great. The attitude was very good and they were atttentive to what we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Thomas D.
01/2009
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I will never ever use another company to clean my grout or my carpet! Mark the owner is retired military and his standards are high which is reflected in his workers. He actually came out and inspected the work. We did a walk thru to make sure all my needs were met! Great Company!
Description of Work: Had Lone Star Tile & Grout Cleaning clean my tile and grout about two years ago and they did a great job! They were on time, clean, professional and very knowledgeable. They cleaned and sealed the floor for exactly the amount quoted. Grout and tile looked better than the day we closed on the house. I called Mark the owner and asked if he did carpet which he told me did he did. He just didn't advertise it because he only cleans the carpet for customers that he already has a relationship (prior tile & grout customers) with. He charges per sf for the carpet, but he does everything that needs done such as the stain guard and pet treatments etc.. No up selling which I really hate when I used the big company. He uses some special machine to clean the carpet, takes longer, but the carpets look great. They take there time and do it right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

JANE H.
11/2008
5.0
floor cleaning
  + -1 more
Mark and his assistant did a WONDERFUL job cleaning all the tile in our house. I don't know exactly what the previous owners did to the floor, but the floor appeared hazy and there appeared to be boot imprints over a large area of the floor. I tried several times to get rid of the marks myself, but could not. I needed a professional!!! Mark returned my phone call promptly. We discussed the problem and he gave me a quote. The quote deepened on how much tile there was to clean. Mark went over several areas more than once - until he was satisfied with the way the floor looked. I think the floors look terrific - brand new, in fact.
Description of Work: Lone Star Tile and Grout cleaned over 950 sq.' of tile in a newly purchased previously owned home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

FRANK M.
07/2008
5.0
ceramic tile
  + -1 more
Perfectly, he did what he said, when he said. We did sell the house in a tough market! I'm sure the great looking tile and carpet helped sell the house. I was really surprised that he was able to get some significant stains out of the carpet. I used a different company to seal the grout in the new home we purchased and was NOT happy with the result. I will use Mark for any future tile work. He explained a lot about tile, grout and carpet cleaning. Good information that will help us make better decisions in the future.
Description of Work: Mark replaced several broken tiles, cleaned and stained the all tile grout in kitchen, entry and one bath and cleaned all carpets in 2600 sq. ft. empty house we were getting ready to put on the market for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

richard T.
02/2008
5.0
ceramic tile, floor cleaning
  + 0 more
Very professional workers, friendly and knowledgeable personnel. Extremely pleased with how clean the floors are. Looks like we have a new floor!
Description of Work: Cleaned and sealed tile and grout throughout entire house. Did grout repair and re-caulk for master bath and also color stained, sealed the grout lines in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

4019 Stahl Rd Ste 202, San Antonio, TX 78217

www.lonestartileandgroutcleaning.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Marble and Granite,
Carpet Cleaning,
Pressure Washing,
Handyman Services,
Masonry,
Glass and Mirrors,
Dryer Vent Cleaning

FAQ

Lone Star Tile & Grout Cleaning is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 7:00 AM - 7:00 PM

Lone Star Tile & Grout Cleaning accepts the following forms of payment: Check,Financing Available
No, Lone Star Tile & Grout Cleaning does not offer free project estimates.
Yes, Lone Star Tile & Grout Cleaning offers eco-friendly accreditations.
No, Lone Star Tile & Grout Cleaning does not offer a senior discount.
No, Lone Star Tile & Grout Cleaning does not offer emergency services.
No, Lone Star Tile & Grout Cleaning does not offer warranties.
Lone Star Tile & Grout Cleaning offers the following services: Clean Tile & Grout, Seal Grout, Grout & Tile Repairs, Recoloring Grout, Stone Cleaning & Polishing, Pebble Stone & Concrete Driveway Cleaning & Sealing, Flagstone Pool Deck Cleaning & Sealing, Carpet Cleaning, Concrete Cleaning & Polishing

Contact information

4019 Stahl Rd Ste 202, San Antonio, TX 78217

www.lonestartileandgroutcleaning.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
7:00 AM - 7:00 PM