About us
Business highlights
62 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.75 Reviews
Showing 1-5 of 5 reviews
Lara R.
09/2013
pool cleaners
+ -1 moreWe purchased a house with a pool and had never cared for one before. We purchased the pool school class from Leslies, and they came to our house and taught us how. Very worth the money. We wouldn't have been able to figure it out on our own. The guy that came out was punctual, professional, and patient with all of our questions.
Description of Work: "Pool School"
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| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Bradford B.
05/2013
pool cleaners
+ -1 moreTerrible, total waste of my time.
Description of Work: I scheduled service for today, Saturday, May 11, 2013 berween 08:00am and 12:00pm. This was scheduled through Leslie's 1-800-Leslie service department. I confirmed the appointment twice through the 1-800 line; plus I contacted my local Leslie's store in Leon Valley to confirm. Each time I explained the need for the service call - my inground pool light was taking in water, gasket was evidently leaking. Leslie had replaced this in about April, 2011. I also informed them that I paid an electrician to completely check out the electrical line and GFI. The service technician arrived at 10:30; did not seem to know why he was there [though the local store spoke with him at least twice explaining the problem and to ensure he had the appropriate parts. Upon arrival he looked at the light, felt the water temperature, stated "your pool water is too cold, you need to heat it". I informed him that I had no heater; then he stated "...well you'll need to drain the pool...". Then he stated that he does not work on pool lights if there is water in the fixture. I asked why he was even here at my house, if he could not repair the problem. He stated "...I don't know..." I promptly sent him away. He wasted my entire Saturday morning. This was not an emergency; I scheduled this a week in advance. This was totally unacceptable. I could have retained the services from another swimming pool repair company and saved my time. Their is an attitude that the company is doing the customer a favor; this is wrong.
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| professionalism | |
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| punctuality |
Donald T.
01/2013
pool cleaners
+ -1 moreOverall I think the employees have very good knowledge and are quite helpful in the store for parts that I know I need. I am not so sure about the service side of the company. They seem to be over priced and not very punctual. I have tried once before to get service from Leslie's. I needed some filter work done. Once we agreed on a price they kept either not coming or they ordered the wrong part. I just canceled and used someone else.
Description of Work: My Pool needed a new pump. Leslie's quote was to include a new pump that was "better". I was able to find my exact same pump from an online retailer for $500 including shipping. I installed it in 15 minutes.
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$500
Joanne H.
07/2012
pool cleaners
+ -1 moreThis is the second time I have called Leslie's Pool Co. to have someone come to the house for service. The service people have been extremely nice and competent. I will call them whenever I have an issue with my pool. It does take about a week to get an appointment which might be too long for some people to wait.
Description of Work: My pump timer was broken & I thought my pump was broken.
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| value | |
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Yes, I recommend this pro
Ernest J.
05/2006
pool cleaners
+ -1 moreLeslie's Swimming Pool Supplies did a great job. We were very happy with them. They were very nice. Their price was great and they finished very quickly. I would recommend them to anyone.
Description of Work: They balanced the chemicals and cleaned our pool.
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Yes, I recommend this pro
$70
Contact information
2418 Austin Hwy, San Antonio, TX 78218
www.lesliespool.com/san-antonio-texas/san-antonio/stores.htmService hours
Sunday:
9:00 AM - 6:00 PMMonday:
9:00 AM - 8:00 PMTuesday:
9:00 AM - 8:00 PMWednesday:
9:00 AM - 8:00 PMThursday:
9:00 AM - 8:00 PMFriday:
9:00 AM - 8:00 PMSaturday:
9:00 AM - 8:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Leslie's Swimming Pool Supplies is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Leslie's Swimming Pool Supplies accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Leslie's Swimming Pool Supplies does not offer free project estimates.
No, Leslie's Swimming Pool Supplies does not offer eco-friendly accreditations.
No, Leslie's Swimming Pool Supplies does not offer a senior discount.
Yes, Leslie's Swimming Pool Supplies offers emergency services.
No, Leslie's Swimming Pool Supplies does not offer warranties.
Leslie's Swimming Pool Supplies offers the following services: Pool & spa sales. Pool supply sales.
Replaster pools. Install in-ground pools.
Contact information
2418 Austin Hwy, San Antonio, TX 78218
www.lesliespool.com/san-antonio-texas/san-antonio/stores.htmService hours
Sunday:
9:00 AM - 6:00 PMMonday:
9:00 AM - 8:00 PMTuesday:
9:00 AM - 8:00 PMWednesday:
9:00 AM - 8:00 PMThursday:
9:00 AM - 8:00 PMFriday:
9:00 AM - 8:00 PMSaturday:
9:00 AM - 8:00 PM