Len Hess Piano Service

Piano Tuning, Musical Instrument Repair

About us

We are a full-service repair shop dedicated to the performance, sound, and appearance of your piano. Specializing in top-quality tuning and repairs, rated #1 by many in customer satisfaction. We are the piano tuners to call when you need it tuned right. With 4 service personnel available we can be there when you need us. Professional and Qualified service is critical to the longevity and maintenance of your piano. I am not currently a guild registered piano technician (was at one time). Since no licensing laws are governing the piano service business i.e electricians, plumbers, etc., your best bet for getting qualified service is to call me :-) or by locating a registered piano tuner near you. At least you have some assurance they know how to work on pianos and are not a D.I.Y. claiming to be a piano service Co. Call Today 210 733-5961 Specializing in Grand rebuilding, repair, restorations

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Restringing, Piano Rebuilding, Custom Hammer Installations, Pin Block Installation, Piano Tuning, Piano Repairs, Tone Adjustment, Regulation, Reconditioning, Climate Control, Pre-Purchase Inspection, Piano Moving,Piano Refinishing

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Ann H.
05/2018
5.0
piano tuning, musical instrument repair
  + 0 more
Len went right to work when he arrived and explained in detail the work that was needed for a piano that hadn't been tuned in over 15 years. Some of the work had to be done at his shop requiring 2 trips to my home without additional charges.
Description of Work: Tuning, cleaning, hammer resurface, regulation for upright piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Len Hess Piano Service
Thank you [Member Name Removed] , It was my Pleasure

Mike H.
09/2016
3.0
furniture repair, piano moving
  + 0 more
They never returned my call
Description of Work: Piano move
Rating CategoryRating out of 5

Diane L.
11/2015
5.0
piano tuning, piano moving
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cheryl F.
11/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: Replaced all plastic parts of piano with wood.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$995

Barbara H.
02/2015
5.0
piano tuning, piano moving
  + 0 more
I am over-the-top excited about how well my piano plays after Len worked on it. The touch is incredible. Len did the work for an excellent price, and I was especially pleased with the short amount of time it took to have the work done. I would definitely recommend Len Hess to care for anyone's piano needs!
Description of Work: Len Hess regulated and tuned my Yamaha C5 Grand Piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Dean F.
09/2014
5.0
piano moving
  + -1 more
This piano had not been tuned in years and had spent 8 years in a house in Hawaii where it rained every day and had no A/C, so the windows were always open -- not good for a piano. Then it sat in storage for 2 years and was not played at all. We knew it needed to be completely refurbished and Len did a fantastic job. He truly is a craftsman, both with the piano workings and the cabinetry. It sounds fantastic -- more like a baby grand than an upright. I had trouble with a couple of the keys not working properly with the pedal, and he came out and tweaked those at no additional charge. He restained all of the wood to its original color, kept the original manufacturer's info (to include the price from 1967) intact like I had asked, and it looks better than it has for 30 years! Len and his brothers all do piano tuning and repair, so I highly recommend the Hess family if you need work done on a piano...especially one that has grown up with you like mine has!
Description of Work: For a 46-year old spinet piano -- replaced felts, hammers, tuned, cleaned inside, and refinished entire cabinet and bench. Basically did an overhaul on an old piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

    Contact information

    207 E Crestline Dr, San Antonio, TX 78201

    http://www.hesspianoservice.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Tuning,
    Musical Instrument Repair

    FAQ

    Len Hess Piano Service is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Len Hess Piano Service accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, Len Hess Piano Service does not offer free project estimates.
    No, Len Hess Piano Service does not offer eco-friendly accreditations.
    No, Len Hess Piano Service does not offer a senior discount.
    Yes, Len Hess Piano Service offers emergency services.
    No, Len Hess Piano Service does not offer warranties.
    Len Hess Piano Service offers the following services: Restringing, Piano Rebuilding, Custom Hammer Installations, Pin Block Installation, Piano Tuning, Piano Repairs, Tone Adjustment, Regulation, Reconditioning, Climate Control, Pre-Purchase Inspection, Piano Moving,Piano Refinishing

    Contact information

    207 E Crestline Dr, San Antonio, TX 78201

    http://www.hesspianoservice.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM