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Kinetico San Antonio

Water Filtration and Softening, Plumbing

About us

Kinetico manufactures complete systems to improve water quality for general use as well as those which provide high-quality drinking water for consumption. Kinetico quality water systems are used in rural, problem water areas and where water is supplied by municipally controlled water utilities. Additional DBAs - Kinetico Water Processing Systems, TXQWS LLC.

Business highlights

52 years of trusted experience

Services we offer

Water system & softener installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-65 of 65 reviews

Oscar M.
03/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Changed filter and checked water quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole T.
02/2016
5.0
water softeners
  + -1 more
.
Description of Work: Installed soft water system, dechlorinator, and reverse osmosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Gordon H.
01/2016
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed water softener & sediment filter in our pre-plumbed new home. Tech showed on time & did a magnificent job. Unit works great & all I need to do is add salt pellets when necessary. Very low consumption of these in 2 months of operation. Dishes; shower; & clothes all stay squeaky clean because of soft water. 10 year warranty on unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Rebecca F.
01/2016
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They came to check a leak in our unit. It was a very quick fix and he explained what he did and why so we can fix it ourselves in the future. Very satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany H.
12/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,000

Francis H.
10/2015
5.0
water softeners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Oscar M.
09/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Rick Jorgenson did a great job of helping us select the properly sized water softener, explaining how the softener works and finally arranging for a quality, professional job regarding the installation. Many thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Michael C.
08/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kinetico San Antonio
We at Kinetico Quality Water Systems appreciate you taking your time to share your positive experience. ~ Sincerely, Chris Knippa, Owner

jennifer P.
04/2015
3.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: I like their product, price was what I expected (man, soft water does cost a lot), installed quickly and easily. Problem was with having them come out, to arrange the initial eval, I was asked when my husband would be available "because your husband has to be there, we find that since we discuss technical details, the wife can't understand it, and we always have to come back a second time, so instead of worrying your little head about it, our policy is to meet with you when you're husband is there too." And that was from a woman! Almost made me decline their visit, but I had already determined I like their product. I should have let her have her sales rep explain to my husband (extremely not handy or technical) then come back out to ME! (Very technical, handy, and extremely educated on the science behind a water softener). Instead, she and the sales rep got an ear-full. Needless to say, despite the my female gender I was able to understand and purchase the unit!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Elaine G.
12/2014
3.0
water softeners
  + -1 more
unknown
Description of Work: All that was done was for the technician to rinse out the bin with the potassium in it and the charge, I felt, was excessive; it took about 20 minutes. Apparently, since they are the only Kinetico Dealer in San Antonio they have no competition.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Kinetico San Antonio
Ms. (member name removed), I regret to hear that you feel the service charge from August 2013 was excessive. Our technicians are specifically trained by our corporate office in Ohio to service Kinetico equipment efficiently and effectively. The problem you experienced with bridged potassium in your brine tank is a fairly labor intensive problem to resolve. Please be assured that we strive to always provide the best service possible at a fair price. In fact, we have not had a price increase in our service prices in over 5 years and are well under industry standard pricing. After reviewing your account, I see that your softener was installed over 14 years ago (May 2000). I look forward to the opportunity to provide you with excellent service another 14 years in the future and please feel free to contact me directly if I can be of service to you. Chris Knippa - Owner

Linda R.
12/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: We knew we needed a water softener and consulted more than one company. We were impressed that the Kinetico system is not electric and takes up very little space. Their representative answered all of our questions. The men who did the work were here on time, were polite and efficient. We had a small problem and they returned the very next morning. We've seen great results immediately. So far we're very happy with this decision.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

kathryn a W.
05/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: We put in a whole home water softener and under kitchen sink reverse osmosis tank. The work was done quickly, on time, on budget. This is one of the more expensive water softener systems on the market but I thoroughly researched all systems and opted for this one due to overall performance and ratings on several websites. We are very happy at 9 months out. The system is outdoors in it's own little shed with no problems. Like the fact that it uses no electricity. I would recommend this company without reservation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jerry S.
04/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Removed potassium dam from brine tank. Checked out operation of water conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Clinton N.
12/2012
5.0
water softeners
  + -1 more
The service was good overall.
Description of Work: They repaired a leak on my Kinetico water softener.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith S.
09/2012
5.0
water softeners
  + -1 more
unknown
Description of Work: Best of the best! Service, quality! It IS the last water softener I will ever own. This is a case where it is worth the money because you truly do get what you pay for. Staff is awesome also. Very pleased. Have had my system for over a year now.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

15678 Tradesman, San Antonio, TX 78249

http://kineticosa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
WT0004318
Trade License Locale
TX
Trade License Authority
Texas Commission on Environmental Quality
Trade License Expiration
10/11/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing

FAQ

Kinetico San Antonio is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Kinetico San Antonio accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kinetico San Antonio offers free project estimates.
No, Kinetico San Antonio does not offer eco-friendly accreditations.
No, Kinetico San Antonio does not offer a senior discount.
No, Kinetico San Antonio does not offer emergency services.
Yes, Kinetico San Antonio offers warranties.
Kinetico San Antonio offers the following services: Water system & softener installation.

Contact information

15678 Tradesman, San Antonio, TX 78249

http://kineticosa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM