Kidd Roofing - San Antonio

Jeremy was super helpful and informative. He was able to pin point where the leak was in my roof and I am so relieved especially being a first time homeowner. Hoping not much more happens in the future with this roof of mine, but if so Jeremy is the one to call.

The entire process from start to finish was excellent and professional. There was an initial meeting with Steve Jasik, Kidd sales and estimating rep, who went over the entire job including materials to be installed, the schedule of the roofers, and steps to close the job when it was finished. When the job began, it all ran like clockwork, from the arrival of the materials; to getting it all up on the roof; to the removal of the old shingles, et al; to the reinstalling of the new shingles; to the clean up afterwards (no roofing nails found anywhere); to the final paperwork to conclude the job. It was all well-handled.

Eric was very responsive to our needs. All good.

It went well. There was a slight lack of communication between determining what roof we were getting and then finding out the exact dates they would come. We knew it would be within a week or two, but received no warning of the exact date. With that being said, it was totally fine and they were done within two days so we didn't mind at all. Eric was extremely helpful and even suggested colors for our roof, and we really love the outcome. Not only is the color perfect, it looks very well done. We would definitely hire again.

Eric Roesler with Kidd roofing was very friendly, knowledgeable, and professional. He took his time and inspected my roof in detail, and was able to repair everything the same day. A+ costumer service.

They did a great job. I was worried about a mess being left behind, but they did an excellent job cleaning up.

Eric provided excellent customer service and was very responsive to every question/concern I had.

all went as planned and timely

They're great.

More than one occasion that they said they would be out there within a couple of days and didn't show up. I had to retext and retext to get responses. They came out and did the original work, and my roof leak was still leaking. He did come put a tarp on my roof.

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Got an inspection for replacement, but was never provided a proposal after personal excuses and over a month waiting.

unknown

Scheduling was an issue due to the constant heavy rain storms that wouldn't let up that week. Kidd Roofing did a good job of keeping me informed of scheduling adjustments and they were able to get in quick as soon as the storms subsided. They were professional and provided options on how the repairs could be done. It was a good service experience and I would certainly choose them again for my roofing needs.