Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Jesus C.
09/2017
heating & air conditioning/hvac
 + -1 moreThey're definitely an A, if you can, give them an A plus.? There was nothing I disliked about their services.? They were great. They had communication.? They came in a assessed the situation and they were able to fix it at a very good price.? They saw that the company before them did a crappy job to put it lightly and they understood our situation and they were able to help us out.? Interactions with them were very good, very professional and very educational.? The work turned out very well.? The AC is running great.? Definite A for quality.? They were on time.? Most definitely, I will use them again in the future.? ??
Description of Work: So with Ken Bowen, we called him up. He was a referral through one of the workers I had who's a mechanic. So he said, "hey I got an AC guy", because we had an AC guy before and they did a very bad job and Ken Bowen came in pretty much made everything right at a very good price. If I were to ever have another problem with an AC he's the first person I'd call. They actually changed out the condenser because the previous people we hired messed that up. They changed out some of the drip piping from the drip pan. They changed out one of the valves.
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Yes, I recommend this pro
$1,500
Linda W.
06/2017
heating & air conditioning/hvac
 + -1 moreRequested a BID for an a/c that was leaking. Bowen went in and added freon to the tune of $292 without asking or permission. No Authorization to add Freon!! On their invoice wrote "found low on freon.. needs replacement" Well, duh. I knew that - it had been diagnosed by another company the week prior and that is why I requested a second opinion!!!! NO AUTHORIZATION to work on equipment, and the first company who looked at it had put in $300 worth of Freon about 9 days before!! Property Manager confirmed they did NOT ask for repairs and were not asked about adding freon or band=aiding the system further.
Description of Work: Requested a BID for a/c replacement
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Contact information
4123 FREESTONE ST, San Antonio, TX 78222
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
KEN BOWEN AIR CONDITIONING is currently rated 3 overall out of 5.
No, KEN BOWEN AIR CONDITIONING does not offer free project estimates.
No, KEN BOWEN AIR CONDITIONING does not offer eco-friendly accreditations.
No, KEN BOWEN AIR CONDITIONING does not offer a senior discount.
No, KEN BOWEN AIR CONDITIONING does not offer emergency services.
No, KEN BOWEN AIR CONDITIONING does not offer warranties.
Contact information
4123 FREESTONE ST, San Antonio, TX 78222