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Keith Creel's Garden Concepts

Pavers and Hardscaping, Masonry, Landscaping - Lighting,

About us

A small design-construct firm to work closely with homeowners to provide a higher caliber of gardens for their serenity. With only 5 employees we pride ourselves on acquiring your referrals. Mention Angie's List and receive $100.00 off your design fee. We travel to you.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

After consultation we design gardens to customers lifestyle; outdoor living spaces, fountains, hardscapes, flagstone patios and walks, complete plantings, fireplaces, kitchens, with carpentry from fences to remodels.

Services we don't offer

Irrigation is sub-contracted.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Arman A.
05/2012
1.0
masonry, hardscaping
  + 0 more
Company led by Keith Creel paid to build retaining wall (26" tall) and flagstone walkway. Material and delivery were supplied by me according to advise of Keith. I will list all critical mistake made by the company: 1. Start of work was delayed for 2 weeks on day-to-day bases. Sort of: "Sorry tomorrow, not tomorrow and so on". 2. Advise on amounts of material was completely wrong. Twice more flagstones, twice less stones for wall, 30% more pebbles, separate delivery of compactable gravel (additional cost). It is left on my drive way after work. Basically total mess that cost at least $800 in overpaid money and clean-up. 3. Retaining wall does not have compactable gravel as basement. This is a cardinal mistake. 4. Retaining wall does not have drainage. Basically, I have redone retaining wall myself; fixing all their mistakes. 5. Walkway bases should contain anti-weed fabric. It does not. 6. Compactable gravel should be deeper for stability. It is only 2". Twice less. 7. Therefore, walkway stones moved all over place. Needed again my fixing. However, it is temporary, since it is build wrong way. 8. Between flagstones filling was huge (1.5") pebbles, which are becoming lose when you walk on them. This design was advise again by Keith as a most appropriate. Basically, he does not know what types of filling between stones out there. As a result, it is very unpleasant to use this walkway. All-in-all, no punctuality, lousy job, cutting corners all the time, relying on naivety of customers, probably does not know contemporary methods for building masonry structures, deliberate over-ordering flagstone to cherry-pick them and make his job easy. I have got impression that he knows exactly with which customer to behave this way.
Description of Work: He built a retaining wall and walk way from the driveway to our front door.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Response from Keith Creel's Garden Concepts
This client’s complaints were vocalized stating his description was due to his poor English. Pictures are good communicators a copy of his sketch is included. This matter is closed. My best to this client and his family.

    Contact information

    1131 Nolan Lane, San Antonio, TX 78202


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Masonry,
    Landscaping - Lighting,
    Landscaping - Lakefront,
    Mulch and Topsoil,
    Landscaping

    FAQ

    Keith Creel's Garden Concepts is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 AM

    No, Keith Creel's Garden Concepts does not offer free project estimates.
    No, Keith Creel's Garden Concepts does not offer eco-friendly accreditations.
    No, Keith Creel's Garden Concepts does not offer a senior discount.
    Yes, Keith Creel's Garden Concepts offers emergency services.
    Yes, Keith Creel's Garden Concepts offers warranties.
    Keith Creel's Garden Concepts offers the following services: After consultation we design gardens to customers lifestyle; outdoor living spaces, fountains, hardscapes, flagstone patios and walks, complete plantings, fireplaces, kitchens, with carpentry from fences to remodels.
    Irrigation is sub-contracted.

    Contact information

    1131 Nolan Lane, San Antonio, TX 78202


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM