BE VERY CAREFUL WITH THIS MAN! He tries to earn your trust by starting the job "right away" but disappears for weeks, leaving my fence uncompleted for long periods of time.
Description of Work: He was supposed to rebuild my backyard fence and did not complete the entire job. The project started in January and I have been calling him constantly ever since... He always comes up with an excuse and I still do not have my fence completed NOR my money back. I paid him $650, in January, to complete the final portion of the project and since then he disappeared! After months trying to get a hold of him I decided to hire an attorney and sue him! In a rare occasion where Mr. Reyes answered the phone, I told him about my plans to press charges against him and he said he would pay me back. When he showed up he only had $150 available to pay. And he said that he would pay the remaining $500 in a week... Well, 3 weeks after that (today), I still don't have my money and now he doesn't answer the phone!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Hal W.
08/2012
1.0
fencing
+ -1 more
Mr. Reyes built the fence in just a few days after we agreed on the work to be done and the price. Then, despite a number of phone calls from me, he put us off for over a month before finally coming out to stain the fence. When he did, he only stained one side, did a sloppy job, and did not fix the gate on the other fence. When I called to complain, he said he had only put the first coat of stain on the fence and would be back to finish the job. As I write this two months later, he has not returned and continued to put off doing the job, even though we have called him several times. He has not fixed the gate, either, even though he was paid in full. I would NOT recommend him.
Description of Work: I contacted Mr. Reyes to replace an old wooden fence. He gave me a price to do that work and to fix a wooden gate on another fence in my back yard and to stain the new fence he was to build.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$950
Dorothy G.
08/2011
2.0
fencing, driveway gates
+ 0 more
Not well at all. See above comments.
Description of Work: Mr. Reyes gave us an estimate for three wooden gates, hardware and about five feet of fencing. He finished the work but the cleanup was marginal. After several weeks one of the gates was pulling away from the support post where the hinges had been screwed in. I called him and he came out several days later and repaired the work saying he had not used long enough screw bolts to secure the hinges to the support posts. I had also noticed where he had screwed in the latch on one gate he had missed the supporting two by four and the latch was only screwed into the fencing slats. About two months later one of the gates wouldn't closed without being forced. It appeared as if a support post had sagged which meant the top of the gate could no longer clear the opposite support post. I callled Mr Reyes on a Friday and he said he would be out the following Monday afternoon. He didn't show so I called back and left him a message but he never returned my call. I decided it would be easier to make the repair myself rather than trying to get him out again.Overall, the price was right but the overall workmanship leaves a lot to be desired.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$450
DON W.
06/2011
5.0
fencing
+ -1 more
I have a chain link fence and I desperately need some work done on it. He did it and he was very quick. The next time I needed him, he came back it was very little work I needed. The first time he was depending on someone else to get a gate that was big enough to back a car through. He told me we'd have to go through someone else. He needed someone who could make the gate, he didn't have the equipment to do that. The next person he went to was much more prompt and he was very honest with me. He did not try to take me to the cleaners. He was very good, he didn't over charge me. I have some fencing that needs to be repaired and I'm going to call him.
Description of Work: Jr Fence Company did some fencing work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KRISHNA S.
08/2009
5.0
fencing
+ -1 more
Exceptionally satisfied with the work. They were excellent. Cleaned up well after themselves.
Description of Work: Replaced my picket fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Olga L.
07/2009
5.0
fencing
+ -1 more
Excellent job, on time, and at price quoted. Quick, easy, professional. Highly recommend Mr. Reyes.
Description of Work: Installed chain link fence across front of yard, including one gate and driveway gate; also installed gate inside yard alongside house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Nell M.
06/2009
5.0
fencing
+ -1 more
Jacob came to give me an estimate on Monday and said he'd be able to start the work on Wednesday and it would take two days. After getting two other bids from other Angies List fence builders I chose Jacob because his bid was lower and he could start the work soon and get it completed within the week. He showed up on time and dismantled the old fence and put the posts up the first day. The second day he completed the work and did a beautiful job. Jacob was very considerate and professional all the time.
Description of Work: Jacob replaced the privacy fence in my back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jean R.
05/2009
2.0
fencing
+ -1 more
On December 10, 2008, Jacob Reyes from JR Fence gave me a verbal estimate of $750 to $800 for the work. I never received a written estimate or a bill. He collected one half of the money for the job. On December 12, 2008, he brother manually dug post holes for the fence. On December 13, 2008, the chain link fence was hung but no gate was put in the front. Mr Reyes said that he would return on Monday December 15, 2008 to finish the fence. He never showed up or called. I called him from December 15, 2008 through December 18, 2008 and every time that I called him, he said that he would be over the following day. I sat and waited for him. He never showed up or called. On December 18, 2008, I told him that I was going to complain to the City if he did not finish the work. He showed up onDecember 19, 2008 and finished the work except for the existing gate and latch. He said that he would have to do that repair on another day. I paid him for th rest of the work. On December 24, 2008, I called Mr. Reyes and told him that I have found several problems with the fence and the latches on the gates. The problems were: -The chain link was hung unevenly. It is uneven around the top and several inches above the ground in places at the bottom. -The chain link is loose at the bottom. -One gate lattch fell off. Another gate latch is loose and does not keep the gate closed. - the latch on the existing ate was never repaired. -He cut the wire running around the bottom of the existing fence and id not reattach it. The wire is sticking out and the fence is not attached at all at the bottom. On December 29, 2008, Mr. Reyes came by and looked at the fence and said that he would be back on January 2nd or 3rd to correct the problems with the fence. I have sent at least one email and called him from January 3rd to Februay 3, 2008 about the fence and he has not showed up to fix the fence.
Description of Work: On December 10, 2008 I hired JR Fence to: -finish fencing off the other half of my front yard with a chain link fence and to put in two walk through gates, one in the front and one in the back of the fence. -fence off another area in my back yard by running a fence, about ten feet from the corner of my house to the side fence and to put in a walk-through gate. -repair an existing gate and latch.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
DIANE G.
05/2009
3.0
fencing
+ -1 more
mr reyes was originally supposed to come & give estimate 4-14 after 12noon. called about 2pm to advise would not be able 2 come till the next day at 10am, which jacob reyes 380-9307 did do. original estimate was $800 and job could be completed in 1 day. price did not change, but the job was not completed in 1 day. job was to be completed on 4-20-09. was told job was delayed due to weather & it had rained saturday morning. they came back 4-21-09 but only completed a part of the job saying that the cement had 2 set. felt he should have known this when he told me it would be a 1 day job. when i called mr reyes he agreed 2 have the workers come back & temporarily put back the old boards so that my dog and i could safely go out in the back yard but they only did that on 1 side of the yard and that did not help my delima. when they came back the next day they did not put the new fence up the same as it was originally. there was a gap of about 4 inches left open at the bottom. they said if they put the fence flush with the yard the bottom wood might rot from wet weather. i told them that fence had been there since the 1980's and was just now showing signs of erosion & wanted it back the way it was when they took it down. they were very nice about doing that, but if i had not gone out 2 check the work they would have had to do the job all over again. i agreed to leave 1 side of the fence as was and correct the problem myself. mainly because my dog and i had been having to stay in the house for 2 days already and did not want 2 have the job possibly go a 3rd day. i would have paid to have my dog kenneled if i had known in the beginning it was gonna take this long. the employee's and mr reyes were very nice and patient about my complaints and the remainder of the job looked very good & sturdy, but i was very unhappy with the delays and especially not having the fence back as was without any discussion. they seem to have to many jobs going on at the same time for the number of employee's.
Description of Work: replaced front wooden fence on each side of the house & replaced the gate
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$800
Angela D.
04/2009
5.0
fencing
+ -1 more
The total cost was for both parts and labor. They were professional and did the job well. Mr. Reyes was very responsive in answering his phone and in staying in contact about scheduling and arrival. This company also provides a one-year warranty and parts and labor.
Description of Work: Mr. Reyes and his assistant installed in new gate and repaired another section of the fence that was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
ALEX S.
03/2009
5.0
fencing
+ -1 more
the overall experience was very positive. Unfortunately, after work began, a very inclement and rainy, cold weather front was experienced. This delayed project, and work was intermitent until dry, sunny weather resumed. In the meantime, Mr. Reyes used some of the off-days to remove all the debris stacked in our backyard. He was very mindful of our animal that we had to keep locked up, and tried his best to finish the work in a timely manner, weather allowing.
Description of Work: Erected a cedar fence with a cement curb. Posts for this special fence were metal attached to three "walmanized" cross boards. Take down of old fence, haul away and clean-up included in estimate price. Additional renovation on other fences on our property also included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Margaret H.
03/2009
5.0
fencing
+ -1 more
Good work, they did everything that was expected and more.
Description of Work: Replace 100' of chain link fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Maria D.
12/2008
5.0
fencing
+ -1 more
Jacob was very professional, easy to talk to and responded promptly to my phone call with an estimate. Matter of a fact, he came over within a few hours of my phone call to give me a quote on the work I was requesting. He is a pleasure to work with I would certainly use him again and/or refer him to others. I have an acre of land the remaining property still needs a fence. When the time comes I will call Jacob to that job also.
Description of Work: Jacob replaced an old chain link fence approximately 11,000 square feet in the backyard and added and additional 3000 square feet of new chain link fencing in the front yard. He kept all of the original fence ornaments such as the horse's head and dogs and placed them on the new fence posts and gates. He then painted them all a silver color to match the new fence. All debris was removed at the end of the project and any changes that I requested were done without complaint and to my satsifaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
DON W.
10/2008
5.0
fencing
+ -1 more
The work was done quickly and at an excellent price.
Description of Work: Replaced the chain link fence gates across my drive way. Also took out and reinstalled one fence post. Old gates was broken in several places. The ones he replace them with were good welded construction, much stronger than original gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Kirsten H.
09/2008
5.0
fencing, house painters
+ 0 more
Jacob was very nice and very professional. He was flexible with his time and was willing to work with our schedule. After he first stained the deck, there were a couple of spots that needed some touch up work. He willingly came back and did not finish until we were satisfied. We would definitely use him again and we have already recommended him to a friend.
Description of Work: Built gate for back of our fence, stained fence and deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Mary S.
06/2008
5.0
fencing
+ -1 more
Jacob Reyes came and gave me an estimate on Friday, June 20. I gave him $150.00 and scheduled the work for 8 a.m. on Tuesday, June 24th. Promptly at the arranged time, the 3 arrived, completed the job, cleaned up the area and received the remaining $150.00. They completed the work in approx. 3 and a half hours and did an excellent job! They brought all the materials and tools with them and did not waste any time. I was given an invoice when they were finished. The men were polite, friendly, and answered all the questions I asked. They were professional in their attitude and skillful workers. Their price was very fair and I would highly recommend JR Fence Company. They deserve to be at the top of your list!
Description of Work: Jacob, Joe and Joseph Reyes replaced one gate and rebuilt and reinforced a second gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JAMES S.
05/2007
5.0
fencing
+ -1 more
Very well. Mr. Reyes is very professional. He answered the initial call very nicely, and came to see our job the next day. He provided an estimate and did not deviate from that estimate. He showed up to complete the job ahead of schedule, and was very quick and efficient with his 2-man team. He was very considerate of my wife and children when finishing the job and accepting payment. I am very very pleased with this choice of company. Apparently he has worked for other fencing companies in the past, and and has now started his own business.
Description of Work: Replaced two eight-foot sections of damaged and rotted privacy wooden fencing, including replacing the missing center 4X4 piece.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Fencing Driveway Gates,
Exterior Painting,
Wrought Iron
FAQ
JR Fence CO. is currently rated 4.1 overall out of 5.
No, JR Fence CO. does not offer free project estimates.
No, JR Fence CO. does not offer eco-friendly accreditations.
No, JR Fence CO. does not offer a senior discount.
No, JR Fence CO. does not offer emergency services.