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JL Hearn Plumbing & Air

Plumbing, Water Heaters, Water Filtration and Softening,

About us

With over 20 years of experience, we are here for all of you residential and commercial service and repair needs. As a family owned and operated small business, we are here for all of your plumbing needs, large and small.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential plumbing including water heaters, water leaks, clogged drains, toilets, sewer repair, garbage disposals, sinks & faucets, water softener installation.

Services we don't offer

New construction

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 122 reviews

Jerrod V.
10/2022
5.0
plumbing
  + -1 more
The Plumber showed up on time and got right to work. The leak was hidden and hard to locate. They stayed till the job was done! They will always be my first call for plumbing issues. Highly recommend these guys!
Description of Work: Repaired leak under front of house and driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JL Hearn Plumbing & Air
Thank you so much [Member Name Removed]! We’re always here if you need us.

Michael O.
10/2022
5.0
plumbing
  + -1 more
JL Hearn plumbing did a great job at a fair y. He us our go to plumber!
Description of Work: Replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from JL Hearn Plumbing & Air
Thank you!! We appreciate the kind words!

Sarah F.
07/2019
5.0
plumbing
  + -1 more
Jerry gave me a great price for my closet-to-bathroom conversion. He installed plumbing for vanity and shower and also added a mascerating toilet. He is prompt, courteous and determined to do the best job possible. I will definitely use him for all my plumbing projects. Great company!
Description of Work: Plumbing work for conversion of closet to bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne D.
10/2017
1.0
plumbing
  + -1 more
The work was not done because of over pricing. Do not hire this plumbing company for any work. I spoke with the owner about price gouging and this idiot hung up on me in the middle of our conversation. Unprofessional. When they get to your house they find out you have another bid that is lower and they want to price match after hearing that they were to" high". I told this guy Jerry that reviews can make or break a business and he said he could care less about any reviews. This man runs a very shady business, watch out for him.
Description of Work: Replacing a bad shut off valve under a sink and replace cartridges in handles on top of sink.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Alfredo V.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Great every time. Especially the garbage disposal. It happened at probably 5pm on New Years Eve 2016 and the owner showed up on his way to a family dinner! Absolutely love JL Hearn! They have always been professional, courteous and prompt. Pricing always very reasonable.
Description of Work: We've had bathroom faucets replaced, water meter issues and garbage disposal clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela T.
07/2017
5.0
plumbing
  + -1 more
Everything has been great, I use them with my rental. I live outside of state and I have their number saved. No complaints.
Description of Work: Multiple jobs, water heater, leaks, etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anitra H.
04/2017
5.0
plumbing
  + -1 more
Plumber was efficient and also replaced the cut off when he realized it wasn't working well.
Description of Work: Replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jessica R.
04/2017
5.0
plumbing
  + -1 more
Okay, but the problem was not really resolved because the leak ended up coming from another source.
Description of Work: Looking for and fixing a leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carlos B.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Water heating pilot went out yesterday and within 24 hours JL Hearn Plumbing replaced the part and was back to having hot water again. Once I made the call for service at opening for business 8:00am, an appointment was set between 12:00-2:00pm. Jerry came by within the time window, made the initial assessment and was dispatched to get the new part, returned and installed the part in less than an hour. He explained in detail what needed to be fixed and the cost for installation. I expected the cost to be more. Jerry is truly a professional in the plumbing business, courteous, punctual, organized and cleaned-up after work is complete. I highly recommend JL Hearn Plumbing to anyone who has water heater problems.
Description of Work: Replace water heater pilot assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay R.
03/2017
5.0
plumbing
  + -1 more
Rebecca, the call-taker, is very pleasant and professional. We love Steve as well, and have never had a bad experience with this company; have used them several times. J.L. Hearn Plumbing responded very quickly to my call the same morning (today, as a matter of fact). They fit us in right after the job they were in the process of completing, was done. Steve quickly identified the problem (bad valve cartridge) and got us up & running again in short order. I would definitely use them again! Cost of service reflects both labor and part (about 50/50).
Description of Work: Emergency response. Cartridge failed on tub/shower valve. Could not stop water flow without turning off water to entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Peter A.
02/2017
5.0
plumbing
  + -1 more
I have worked with JL Hearn Plumbing for the last few years, with several different issues in my home, very professional and do fantastic work they tend to treat your home like it was there’s they listened to what we wanted them to do, and had recommendations on different approaches/solutions. These guys are the greatest.
Description of Work: Need to find a leak behind the master bathroom tub; the approach was to cut through siding of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$586.75

CHUCK M.
02/2017
1.0
plumbing
  + -1 more
Terrible, JL Hearn is an angry violent person, He added unnecessary and unauthorized items to the bill. When I asked him about it he threatened me with violence. DO NOT TRUST THIS PERSON!!!
Description of Work: simple change out a leaking fill valve in toliet. This is a $5.00 part at wallmart.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Response from JL Hearn Plumbing & Air
Let me begin by clarifying that the work was actually performed on September 20 of last year. As of the date of this review, that invoice has yet to be paid. I believe that the client is reacting to the fact that his account was sent to collections this week. We were called out for a running toilet. Our professionally licensed plumber replaced the flush valve and the flapper to stop the toilet from running. The shutoff valve for the toilet would not turn off all of the [Member Information Removed], so he replaced that as well. We use professional grade materials, which will not be found at Walmart. At the time of service, the client became quite angry about the bill and was quite ugly to our plumber, but we accommodated him, discounting the bill significantly just to keep the peace. Yet, to this date, that bill has not been paid. We understand that we can never please everyone and we accept that. But we will absolutely respond when unfairly attacked.

David V.
01/2017
5.0
plumbing
  + -1 more
Excellent service! Stephen was awesome in responding to my situation. Our shower valve suddenly started leaking uncontrollably through the handle. It was after normal business hours, but Stephen returned my call within minutes and arrived at my house quickly following our brief conversation regarding my problem. He was courteous, professional, and handled the problem most efficiently. He replaced the failed cartridge and even a second one in another part of the house that was also seized. I could not have been more pleased with the response, service, attention to detail, and a more than fair price for the circumstance. Thank you Stephen and JL Hearn.
Description of Work: Replace leaking and seized shower and tub cartridges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty E.
01/2017
5.0
plumbing
  + -1 more
Stephen Wengler is awesome. At 7:30 a.m. on a Saturday morning, he was nothing short of professional and courteous when he return my call. He gave me a timeframe for later that morning and he showed up on time. He checked a number of items before starting to work to ensure that he was correctly addressing the problem. He fixed the problem in a timely fashion. Good customer service is hard to find these days, so it is especially nice to have a technician who is professional, courteous, knowledgeable, and tells you what is going on and what he is doing to address the problem. This is the first time that I've used Hearn Plumbing, and I would definitely use them again based on this recent experience with Stephen Wengler!
Description of Work: I had two toilets on the same line that were both backing up. One of them had water seeping from around the ring at the bottom due to the clog.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

David M.
12/2016
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Just before Christmas, showers began getting very short due to limited hot water. suspecting a heating element may have died, contacted J L Hearn Plumbing. Jerry arrived on time to look over the project. The existing hot water heater was 10 years old. There was some discussion about just replacing the heating element but the water heater / pipes had several small leaks, a fair amount of corrosion and was not up to code so we decided to replace it. Additionally our house water pressure had crept up to 100psi as the old pressure reducing valve (PRV) had slowly failed. A previous plumber had buried the old PRV so a bit of digging would be required but the location at least was known. Two days later Jerry and a helper arrived on time with the new water heater. They were very courteous and professional while working. It took four or so hours but the water heater was replaced, new pressure reducing valve installed with an access box this time, T and P rerouted, pan, drain, expansion tank and some other code required device were installed. When they left the area was as clean as when the arrived and there was hot water and all in time for Christmas! What more can one ask. We did have to install an electrical quick disconnect as well as that is apparently now a required item. Once complete, all work passed city inspection.
Description of Work: Replace hot water heater, house pressure reducing valve and bring up to code.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Keith M.
11/2016
5.0
plumbing
  + -1 more
I called at 6:45 am and spoke to someone right away and she assured me that a technician would contact me. Jerry returned my call within 15 mins to let me know that a team would be arriving to my home close to 8:00 am. The two technicians were prompt and professional and took care of the problem right away. It was nice to have someone at my house so quickly and for an affordable price.
Description of Work: There was a clog in the line that lead to a back up in toilets, shower, and tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roger B.
10/2016
5.0
plumbing
  + -1 more
Jerry's men responded lickety split to a sewer backup and my 91 year old Mom's house on an early Saturday morning. They cleared the line in nothing flat. They were prompt, professional and polite and charged a fair price.
Description of Work: Backed up sewer line into house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Andrew P.
08/2016
5.0
plumbing
  + -1 more
vety responsive, polite, clean, explained what the problem was and what needed to be done to fix it. Highly recommend.
Description of Work: cleared a clogged AC drain that was blocking the bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jon B.
07/2016
5.0
plumbing
  + -1 more
Excellent. Rebecca at front desk was very responsive, and Jerry Hearn (owner) was able to make a same day trip to our home in between other pre-scheduled appointments. Jerry repaired the unit at minimal cost and also advised us on preparations for eventual replacement of the water heater due to it's age. Jerry was very friendly and pricing was reasonable.
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Terry W.
05/2016
5.0
plumbing
  + -1 more
Woke up on a Sunday Morning with my daughter taking a shower in her bathroom and the water was filling up in the tub in our different bathroom. Called JL Hearn plumbing and they promptly answered (on Sunday Morning) and took my information and had the tech call me right back. Mr. Hearn came right over within a hour's time and snaked the drain clearing the clog very quickly. He was pleasant, professional, and took care of the problem very fast. Would definitely recommend them.
Description of Work: Snaked my clogged drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

lisa P.
05/2016
5.0
plumbing
  + -1 more
THEY DID A VERY PROFESSIONAL JOB AND IN VERY FAST TIME. NO PROBLEMS AT ALL
Description of Work: I HAD (2) COPPER FITTINGS THAT WERE LEAKING VERY SLOWLY IN THE ATTIC .THEY USED A NEWER TYPE FLEX PIPING TO REPAIR THE LINES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anita M.
02/2016
5.0
plumbing
  + -1 more
Set up appointment easily and they were early and fixed it quickly. Very satisfied and would definitely use them again.
Description of Work: Washing machine cleanout following overflow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Roger B.
01/2016
5.0
plumbing
  + -1 more
Although busy with other jobs they were able to provide same day service and made the repair promptly and professionally at a reasonable price.
Description of Work: Repaired broken shut off valve at water control box next to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Eric N.
12/2015
5.0
plumbing, water heater repair
  + 0 more
They replaced a 16 year old 50 gallon electric water heater and brought the installation up to code. Arrived on time, had a good attitude, and left no mess behind. The old water heater's drain was stuck closed, so they had to move the (estimated) 350 lb filled heater outside. Didn't spill a drop and didn't bump in to any door frames while maneuvering it out the door. They made sure the new heater was working properly and the pipes were purged of air before leaving. Couldn't ask for more really.
Description of Work: Replace electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Linda W.
11/2015
5.0
plumbing, water softeners
  + 0 more
I was not there but the tenant said it went well
Description of Work: cut the connection to the water softener to the garage and cap it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

219 Deer Cross Lane, San Antonio, TX 78260

http://www.jlhearnplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
TACLA 127472C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
03/03/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
Heating and Air Conditioning

FAQ

JL Hearn Plumbing & Air is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

JL Hearn Plumbing & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, JL Hearn Plumbing & Air does not offer free project estimates.
No, JL Hearn Plumbing & Air does not offer eco-friendly accreditations.
No, JL Hearn Plumbing & Air does not offer a senior discount.
Yes, JL Hearn Plumbing & Air offers emergency services.
Yes, JL Hearn Plumbing & Air offers warranties.
JL Hearn Plumbing & Air offers the following services: Residential plumbing including water heaters, water leaks, clogged drains, toilets, sewer repair, garbage disposals, sinks & faucets, water softener installation.
New construction

Contact information

219 Deer Cross Lane, San Antonio, TX 78260

http://www.jlhearnplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed