IRON HORSE RV

.

.

Good, some things discussed were not passed to technicians, but work accomplished was done well.

On May 28, we dropped our Airstream for various items covered by extended warranty and preventive service. The main items were to replace a/c unit, a vent fan above the shower. Black water tank flush check valve under the sink behind pull out drawers was leaking and the condensate drain hose for refrigerator was broken. We also requested the roof be re-sealed and wheel bearings repacked. Though they gave us a time frame of 3 weeks, the RV was ready in 15 days. All items were replaced/repaired to our satisfaction in a timely manner. Extended warranty contract paid approx. $2800. The rest came to $1480.

They are a repair shop and body shop. I chose them because I could deal directly with the owner and they are very knowledgeable. They are totally familiar with every part of the motor homes; so there is nothing they can’t do. They were very punctual and it was a good price. I was familiar with them, but I wanted to see who might be available in the area to have some work done. When I was referred to them, it was by one person. When I saw them listed on Angie’s List, I checked them out. There are some parts that they ordered during my last visit that won’t be coming in until the first part of January. So, I will be going back to them in January. I spent about $6300 for the last service. Their price was very fair.

I HAVE BEEN USING THEIR SERVICES FOR ABOUT A YEAR AND A HALF. THEY DO VERY, VERY GOOD WORK. THEY ASK HOW LONG UNTIL YOU NEED THE RV BACK AND THEY HAVE IT DONE IN TIME. THEY HAVE GREAT CUSTOMER SERVICE. IT IS A VERY PROFESSIONAL OPERATION AND THEY DO FULL SERVICE.

I have been using them for a while now and I think they do excellent work. I got their referral through the river city travelers. I like that they are able to get me in right away, and they get the job done right away.