Honey Bees Cleaning & Janitorial Service TM

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

Eliminate those household cleaning worries and hand your cleaning needs over to the professionals. We are an established cleaning service in the San Antonio, Texas area with an impeccable record of execution and customer satisfaction. Here at Honey Bees Cleaning and Janitorial Services L.L.C, TM we uphold the highest industry standards of health, hygiene, environment, and customer service. We are committed to the responsible use of chemicals and equipment to ensure the safety and longevity of your property and provide invaluable protection against health hazards. Our clients consider business with us a long-term investment in the health, safety, and environmental aspects of their premises. Given the opportunity to work for your, we will strive to meet or exceed your expectations of a clean environment, maintaining our high standards of professionalism and expertise. Sincerely, William and Beatrice Garcia Honey Bees Cleaning and Janitorial service L.L.C, TM 10446 Sentinel St. San Antonio, TX 78127 Tel: 210-639-9887 https://honeybeescleaning.com

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Maid Service, Residential Cleaning, Commercial Cleaning, Window Washing, Exterior Care, Strip & Wax Floors, Power Washing, & Grout Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6308 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
7%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.6

Filter reviews by category

Showing 126-150 of 308 reviews

Ron B.
11/2013
5.0
house cleaning
  + -1 more
They did a great job and they paid attention to all the details. They really did an exceptional job on the restrooms and the baseboards. I was very satisfied with the quality of the work. The freshness and smell of the house was great. I have a dog and they were able to get rid of pet odor and hair. Four cleaners arrived to complete the work and they had a positive attitude and asked for my feedback before they left.
Description of Work: I purchased the big deal for $199 for Eight Hours of Deep Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Aloha W.
10/2013
4.0
house cleaning
  + -1 more
house was extremely dusty due to replacement of wooden floors in the entire house that had just been completed. Used them once before and they did an excellent job. However this time, I found dust in rooms they cleaned. They totally missed the top of one of my TVs which was really dusty and I found dust on window blinds and sills that they cleaned. Unfortunately, I didn't notice these deficiencies until after they left. Other then that, they did a good job.
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

lyn S.
10/2013
5.0
house cleaning
  + -1 more
Beatrice was a great representative for Honey Bee cleaning. She explained the process, asked what my priorities were and got to work with her crew. They arrived early and stayed past the alotted time to finish to my satisfaction. I thought the price was just a tad high but the quality of work was excellent. Would use again in a heart beat.
Description of Work: Cleaned floors, vacuumed, windexed a ton of glass, dusted, waxed cabinets, cleaned stove and oven top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Tammy A.
10/2013
3.0
house cleaning
  + -1 more
They did not spend the entire time at my home. They were very professional but for what they did, I felt that $200 was too much.
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Jennifer M.
10/2013
5.0
house cleaning
  + -1 more
It was good. I just paid the big deal price and no additional charges. They were very professional and very polite. I would use them again.
Description of Work: I used Honey Bees Cleaning and Janitorial Service TM Big Deal purchase in December of last year. They cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Todd H.
10/2013
5.0
house cleaning
  + -1 more
They only cleaned a portion of the house. They cleaned the master room, bathroom, and study. Also, the walk in closet. They did a good job.
Description of Work: They cleaned my house in San Antonio in preparation for renting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jose G.
10/2013
5.0
house cleaning
  + -1 more
Showed up on time, Worked diligently,
Description of Work: Very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan B.
10/2013
5.0
house cleaning
  + -1 more
Cleaned exactly as I requested.
Description of Work: Cleaned all base boards, windows, window ledges and master bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$199

Janie F.
10/2013
2.0
house cleaning
  + -1 more
We had purchased a big deal for the service, and it didn't turn out as good as I had hoped. They came in late, and the charge of the big deal was 200 Dollars, but the lady who actually cleans for me did more. I guess this was because my expectataion was they would come and do deep cleaning and also basic cleaning, but they didn't do that. The bathrooms are clean, and that was good. There were 4 ladies who came, but I guess they were on the clock, because they were there for 2 hours. One of the ladies was more on the phone, and the other two ladies were working, and when time was up and they were leaving, they hadn't dusted. The furniture wasn't dusted, and the countertops were not wiped. I was dissatisfied with the service.
Description of Work: We used Honey Bees Cleaning and Janitorial Service TM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$199

Ben P.
10/2013
4.0
house cleaning
  + -1 more
Did a good job,but wasn't worth th price. I have two cleaning ladies that do the same thing and charge a lot less
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Honey Bees Cleaning & Janitorial Service TM
Dear member, We don’t have any record of you ever scheduling an appointment with us. We make a concerted effort to take meticulous notes for all appointments and exchanges, and there’s no history in any of our notes of us ever cleaning your home.

pearl C.
09/2013
4.0
house cleaning
  + -1 more
Things did not go well with the first crew they left and some of the bottom blinds were not cleaned, some of the baseboards were not cleaned and I had to sweep because there was dirt left on the floor, and dust from the ceiling fan left on my comforter.. I purchased the big deal for 8 hours of cleaning the first thing asked is what is most important I feel if you purchase something and it includeds certain optiond you should get al that is included. The most important was blinds, baseboards and bathrooms my most important items were not cared for time was most important to them. I recieved a call and was asked how the cleaning went i explained to her the above she came out with two other ladies and cared for all the items that were not properly cleaned. I will give them a second chance because they did come out and make it right.
Description of Work: Clean Blinds, Baseboards, Dust Mop Vaccum and clean the Bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Honey Bees Cleaning & Janitorial Service TM
Dear member, we are truly apologetic for the way we left some items after our first visit. Honeybees Cleaning prides itself on doing a perfect clean the first time, but if ever our customers aren’t a 100% satisfied with the job we did, we will go back to the home free of charge to correct our mistakes, which we made sure to do here within hours after leaving the job. Again, we are truly sorry for our errors with this job, and we encourage other members to take a look at many of our other reviews to get a better idea of the quality of cleaning we provide all of our customers.

Evelyn V.
09/2013
4.0
house cleaning
  + -1 more
Prior to the service, I asked for a quote. The owner came gave a quote and reviewed what the deep cleaning would entail. He ran late but called. After the cleaning, I noticed several items that he referenced weren't done and an item of sentimental value was damaged in the process. I spoke with the owner and he was very receptive, apologetic, and empathized with my situation. He offered to remedy the situation by cleaning the house again. I was able to meet the group and they were receptive to the feedback. Each time they were scheduled to come clean the house the group was later than the scheduled time. They would call to tell me when they were on the way, as per my request, but were at least 30 minutes later than the scheduled time range. This was difficult for me as I scheduled times that coincided with my lunch time. If you feel comfortable giving them a key upfront, this shouldn't be an issue.
Description of Work: I bought the deep clean coupon from Angie's List that the company fulfilled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

$199

Response from Honey Bees Cleaning & Janitorial Service TM
Dear member, we are truly sorry about the accident that occurred while we were cleaning your home. We tried to make it right by offering our cleaning services for this appointment for free. We’re glad we were able to rectify the situation, and you’re still a client of ours. We really appreciate your business, and we make this 100% customer satisfaction guarantee to all of our customers.

Duane C.
09/2013
3.0
house cleaning
  + -1 more
Workers performed work that was not asked and went over allotted time for deal purchased. Upon completion, was charged an extra fee for that time. Owner called to collect, I informed him about the apparent miscommunication and that the team was extremely slow z(especially for a by the hour operation). He was apologetic, but I still got the feeling this was a common tactic.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$180

ANNE M.
09/2013
5.0
house cleaning
  + -1 more
I WAS VERY IMPRESSED. THEY DID A FANTASIC JOB. NEVER HAS A CLEANING COMPANY DONE A BETTER JOB. I VERY NEARLY GAVE UP ON HAVING A COMMERCIAL COMPANY CLEAN MY HOUSE, UNTIL THEY DID IT. I WOULD LIKE TO HAVE THEM ALL THE TIME. THE HOUSE STAYED CLEAN EVEN AFTER I HAD NEARLY FIFTY GUESTS IN THE HOUSE FOR A PARTY THE VERY SAME WEEKEND. IT STAYED CLEAN FOR ABOUT A WEEK AFTER THAT. I WAS AMAZED, AND THAT IS HARD TO SAY FOR ME. SHOULD HAVE DONE A BEFORE AND AFTER PICTURE. THANK YOU HONEY BEES CLEANING. MYLENBUSCH
Description of Work: CLEANED THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Martha M.
09/2013
5.0
house cleaning
  + -1 more
Overall the service was very good. It's the type of service where the crew (4 people) comes in and does a set list of mostly pre-defined tasks, and try to complete it and depart as quickly as they can. The company was easy to reach to schedule the appointment (and reschedule it when I had a conflict). They were very professional on the phone, and they arrived within the specified time frame. They were very also professional when completing the service, too. Friendly and accommodating. Overall the quality of the work was very good. They had a couple of misses in a 1/2-bath I think they didn't realize was there, but I was tied up on the phone when they left. I'm sure if I'd spotted them when they were still there, they would have addressed them to my satisfaction. I've decided I'm not crazy about this type of service though. Crews like this work so fast, it's easy for them to overlook things, And as they work their way out of the house, they leave garbage cans and rugs out of place. But I believe this is the nature of this type of service. Others seem to do this too. If you're looking for this type of blitzkrieg cleaning, this crew was very good.
Description of Work: Full house cleaning service (Purchased via a Big Deal)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
09/2013
5.0
house cleaning
  + -1 more
They were excellent. I think I am going to hire them for my company and start using them on other house. They were really good. My wife was here when they cleaned the house, I wasn't here. But just opening the door, coming in the house, it smelled clean. You could tell it was clean. The price was great. I look forward using them again.
Description of Work: We have used a Big Deal for Honey Bees Cleaning and Janitorial Service. They cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Alison K.
09/2013
4.0
house cleaning
  + -1 more
A bit overpriced for my size home, Very friendly staff, but last cleaning was sub par. Changed companies
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$145

Brent L.
09/2013
4.0
house cleaning
  + -1 more
It went very well. They had to come back to touch up a couple of things. They were willing to come back.
Description of Work: They cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Sara A.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
It went very well. I was pleased. They were actually early. There were three of them, and they got right to work. They were very personable. They were obviously experienced; knew what to do and did it. They were careful with things and put them back in the same place. I will definitely use them again.
Description of Work: Cleaned everything. Dusted, mopped floors, cleaned microwave and refrigerator, polished all surfaces, wiped objects, cleaned bathroom (including shower doors), wiped off all shelves, cleaned sliders and kitchen window, emptied trash, set trash out for pickup, and vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Yvette M.
09/2013
2.0
house cleaning
  + -1 more
They cleaned and the result would have been the same if I had done it myself. Kinda sad because I don't usually pay for these services but when I purchased it, it clearly stated that they cleaned bathrooms, refrigerators and stoves. They did not. :-( The guy told me that they wouldn't when I called to schedule the appointment which was disappointing but I figured I'd already paid for their services so I had them come out anyway. I personally, would not use them again.
Description of Work: Cleaned the way I clean. The item I purchased in the Big Deal stated that they would clean the refrigerator and stove. They stated that they did not do that and when they showed up...they didn't. It was too late for me to argue with him as I had already paid for their services.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$199

Tina B.
09/2013
5.0
house cleaning
  + -1 more
It was good. I actually left a list. I didn't mention the list, but they found it and checked everything off the list. They were very kind, very nice and very thoughtful. They did extra touches because they knew it was a special occasion. It is a family and they were all thanking my husband for his service and they did a little flower arrangement for my daughter in her room. They liked that she was home, and they told her that. So they were very kind and really listened to what I said and they were thinking of my needs and then providing things very thorough. They took rugs out and shake it. I have dogs and they were very kind about that. They really did a great job. They went through my list and made sure everything was done. Then they asked me to do a walk-through and see if there was anything I needed in addition. I had some issues in the shower that I was trying to fix and she worked on it and she came and she explained why it would not work. They really did a lot. Anything I asked, they really were there. It was a deep cleaning service and they really did provide it. It was my first time using them.
Description of Work: I have used a Big Deal for Honey Bees Cleaning and Janitorial Service. They cleaned the home. My husband is currently deployed and he was coming home and I was looking for a whole house clean. They cleaned the blinds, they cleaned the base board, the sink, and the bathrooms. They did window sills. They cleaned out my sink which had a lot of hot water stains. They cleaned the inside of the dishwasher and they made time to clean the inside of the refrigerator for me. They vacuumed out a couch. They dusted, mopped and vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Wendy F.
09/2013
5.0
floor cleaning, house cleaning, window cleaning
  + 1 more
These workers showed me the difference between myself and the professionals. I don't know if it was their cleaning products or special techniques (probably a combination of both) but they were able to make everything look cleaner and shinier than I can, even when I try really hard. For example, they managed to markedly reduce some stubborn lime deposits on granite counter tops around the sinks and fixtures. The French doors to our patio were immaculate. Everything looked great. My only reservation was that they seemed to play a bit loose with their calculation of 8 hrs. of work time, but as I was so happy with the results, I decided that there was nothing really to complain about.
Description of Work: Three workers provided 8 hrs. of cleaning. I had let a lot of things slide due to a broken ankle so I needed a good general cleaning, plus I included a special project (cleaning contents of upper shelves in walk-in closets) and some areas of emphasis (scrubbing tubs, cleaning around an inaccessible computer desk.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Wendy V.
09/2013
5.0
house cleaning
  + -1 more
I especially wanted the floors and bathrooms cleaned which was done to my satisfaction. I could not have done a better job than they did. Very pleased.
Description of Work: Deep cleaned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James W.
09/2013
5.0
house cleaning
  + -1 more
What a difference a professional makes. We have had "cleaning ladies" before but never has our house been so well cleaned. I bout the big deal and called to schedule, easy as could be. They arrived right on time, actually gave me two phone calls to let me know when they would be there and again when they were going to be a little early. The crew got right to work and were great. I made out a list of our priorities and they got the entire list and then some. Our house is almost 3000 sqft (4bed 3 ba) and they got the whole thing cleaned in two hours. By clean I mean oven, microwave and fridge inside and out, all floors, bathrooms scrubbed and shining like new, ceiling fans, you name it, it was clean. Afterwards they walked through the whole house with me to assure I was satisfied and nothing was missed. What a fantastic company and an amazing professional cleaning service. We will be using them in the future.
Description of Work: Deep cleaning big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Susan G.
09/2013
5.0
house cleaning, window cleaning
  + 0 more
This is our lake house and most of the windows are on the second level. They are very hard to reach from the outside! Every window was spotless! Inside and out. The screens were also removed and cleaned. You could hardly tell if the windows were opened or closed. We have actually already contacted them again to set up a date to power wash and clean the outside of our house! We almost cant wait to have them back!
Description of Work: We had our windows cleaned inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

10458 Sentinel St, San Antonio, TX 78217

http://honeybeescleaning.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Home and Garage Organization,
Pressure Washing,
Handyman Services

FAQ

Honey Bees Cleaning & Janitorial Service TM is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 6:00 PM

Honey Bees Cleaning & Janitorial Service TM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Honey Bees Cleaning & Janitorial Service TM offers free project estimates.
No, Honey Bees Cleaning & Janitorial Service TM does not offer eco-friendly accreditations.
No, Honey Bees Cleaning & Janitorial Service TM does not offer a senior discount.
Yes, Honey Bees Cleaning & Janitorial Service TM offers emergency services.
Yes, Honey Bees Cleaning & Janitorial Service TM offers warranties.
Honey Bees Cleaning & Janitorial Service TM offers the following services: Maid Service, Residential Cleaning, Commercial Cleaning, Window Washing, Exterior Care, Strip & Wax Floors, Power Washing, & Grout Cleaning.

Contact information

10458 Sentinel St, San Antonio, TX 78217

http://honeybeescleaning.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 6:00 PM