HOMEWERKS

Vacuum Cleaners, Appliance Sales and Installation, Electrical,

About us

HomeWerks is an unusual home concept store with diverse and unusual offerings that allow a customer to actually experience the product as they would in their own home. We strive to not only bring best in class of products but also adhere to our mantra of energy efficient, water wise, state of the art, NO planned obsolescence...and, of course beautiful. We are structured with several departments consisting of a low volt division that encompasses security, structured wiring and home automation, audio/video, and built-in central vacuum systems for the techie. The appliance division has a rich offering of premium appliances that you won't see anywhere else! Beautiful ranges and cookers from around the world, state of the art oooktops, dishwashers, custom refrigeration and laundry systems. You will be able to see why a steam oven, induction cooktop or a built-in coffee system may be an important addition to your lifestyle. The finest cookware, utensils and cutlery are sure to please the gourmet in all of us. Even every day items like irons become unusual when we decide to carry it in our product mix. Iron boards inflate and have suction with a steam generator producing high pressure steam. We recognize that the "after the sale" experience is as important a consideration as our product mix with installation, service and warranty handled through our own in-house service department ensuring customer satisfaction. As you stroll through our store, you're sure to be asked if you want coffee from one of our super automatic coffee systems or cookies fresh baked from one of our ovens. A fun environment...you'll find yourself muttering about all the Really Cool Stuff for the Home - where we'll make your "home work" better for you! For further assistance, please call 210 499-5760; or stop in our showroom located at 13437 US HWY 281 N (Bitters @ 281), San Antonio, Texas 78216 www.homewerkssa.com. We service the San Antonio and greater surrounding area.

Business highlights

50 years of trusted experience

Services we offer

HOME SUPPLIES, COUNTERTOPS, APPLIANCES, RANGES, COUNTERTOP COFFEE SYSTMS, BUILT-IN COFFEE SYSTEMS, COOKWARE/BAKEWARE, CUTLERY/UTENSILS, CRYSTAL, FLOOR CARE VACUUMS, LAUNDRY, IRON SYSTEMS, KITCHEN APPLIANCES, COUNTERTOP APPLIANCES, SPECIALTY CLEANING PRODUTS FOR FRONT LOAD WASHERS & DISHWASHERS AND WOOD AND STONE FLOORING, INDOOR AIR PURIFIERS, SOUNDS/SECURTIES, HOME AUTOMATION, CENTRAL VACUUM SYSTEMS, AUDIO, HOME THEATER, INTERCOM, VAPOR STEAM CLEANERS SYSTEMS, OUTDOOR KITCHENS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
4%
3
0%
2
4%
1
20%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.2
responsiveness
4.3
punctuality
4.1
Showing 1-25 of 25 reviews

Terry B.
05/2015
1.0
vacuum cleaners
  + -1 more
Homewerks was scheduled to come to my home to heck out my outdoor gas grill which needed repair.Service fee was $95 and it would not be applied to any repair work. Homewerks did not show nor did they call. After 1.5 hour wait, I cancelled the service call and hired someone else. When I called them to cancel, they did not seem surprised no one showed and only said they'd notify the manger. In addition, I tried to return a call to them to confirm my appointment the day prior and they could not do it since a particular individual wasn't there and gave me another number to dial to confirm. I received no answer or confirmation after calling that number.
Description of Work: Nothing. I cancelled the service call since they didn't bother showing or calling.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Harry B.
05/2015
5.0
vacuum cleaners
  + -1 more
Great, Very knowledgeable and helpful. Of course a Miele Vacuum Cleaners are expensive.
Description of Work: Purchased a Vacuum Cleaner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

KATHRYN S.
04/2015
5.0
appliance sales, vacuum cleaners
  + 0 more
unknown
Description of Work: Great experience. They fixed TWO vacuums for me. Both turned out to have only minor problems, but I was still very pleasantly surprised that the repair price was very low and they didn't try to upsell me on a new vacuum or unnecessary maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Dan D.
03/2015
5.0
appliance repair
  + -1 more
It was very good. Their professionalism was fine.
Description of Work: We used Homewerks for an ice maker repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chanel G.
03/2015
2.0
electrician, vacuum cleaners
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$98

Roger G.
02/2015
1.0
vacuum cleaners
  + -1 more
.
Description of Work: Homewerks was the warranty provider for a top brand refrigerator that I purchased. I was required to use them. I have never had such a bad experience with any service in my entire life. They could not fix the problem and lied later that they had fixed the problem. The service men were unprofessional and not knowledgeable about my appliance. I tried and tried to get my $10,000 refridgerator fixed, but to no avail. Calls to the owner produced absolutely no results. Stay away from this company. My refergerator still leaks and the doors are ajar to this day...we have to place towels underneath it to keep the wood floor from warping. Guess I need to consult Angies List to find a good repair company even if I have to put out additional funds

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Linda R.
12/2014
5.0
vacuum cleaners
  + -1 more
.
Description of Work: They knew what was wrong right away. Vacuum runs great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Mark D.
12/2014
5.0
home automation, home security systems
  + 0 more
I was really impressed with them. I actually went to their office. They gave me some really good feedback. They were probably a little bit out of my price range that time, but the feedback was good. They were actually willing to work with the price. At the time, it was billed out of my budget. The guy's name might have been Gilbert. I went in and talked to the guy. He told me what the options were. He gave me some ideas about the alternatives to go with. It was a smooth process. He was knowledgeable. Their price was high for the amount of the work they do. I think they can't fit everybody. It is an expensive work. For my TV, they needed a switcher, which might have been around $2000. They could have easily made what I wanted to happen. It wasn't just economical for me. Their punctuality was good.
Description of Work: I was enquiring about not just the security system, but how to tie in my home theatre system together.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary T.
11/2014
1.0
appliance sales
  + -1 more
They show a lack of responsiveness. I had to ask about the delivery status of my stove over the course of 4-6 weeks. When they did the install, we thought we had a gas leak. We reached out to Homewerks to let them know we didn 't get a prompt response and the response we did get did not give the impression that they were very concerned.
Description of Work: Purchased a new stove from them and they installed it.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Clay B.
08/2014
5.0
vacuum cleaners
  + -1 more
I would highly recommend this company! Originally we had been dealing with All Vacuum and I had vowed to never use them again so I was excited to see Homewerks on Angie's List. Not only did they fix my floor pan, which is what I had called them for, but they also figured out an ongoing year long problem that we had with our system not turning off unless you turned it off manually in the garage. Wade was very professional and very knowledgeable. Thank you for the great service!
Description of Work: Repaired broken floor pan lever and fixed existing problem with system not turning off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.15

Dennis H.
07/2014
1.0
vacuum cleaners
  + -1 more
Call to set up a site visit for my low voltage systems Emailed set of elect plans. Guy never showed up or even called.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patricia J.
04/2014
4.0
electrician, home automation, vacuum cleaners
  + 1 more
Went well.
Description of Work: They had installed the wiring system in my new house. At a later date I needed assistance and they came at no charge.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HOMEWERKS
Hi [removed member name], Thank you for your feedback. We appreciate the rave reviews but also like to understand where we can improve. May I asked how we may have achieved an A rating so that we may better serve you in the future?Again, thanks for your review.

Catherine G.
02/2014
5.0
appliance sales, vacuum cleaners
  + 0 more
Very professional.
Description of Work: I bought a Miele vacuum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elizabeth W.
02/2014
5.0
appliance sales, appliance repair
  + 0 more
Confirmed with Bertazzoni that the board went bad and needed a new one. Their vendor had one in stock and when it came in they would install. 2nd appointment was installed the board - cost of $400 and oven now works! Employees were very polite and professional. I also kept in contact with the Bertazzoni rep and he was glad that the part did not have to come from Italy for that could take up to a month, I only had to wait about 2 weeks. I'm very good at making reservations! I would recommend Homewerks to a neighbor.
Description of Work: Their 1st appointment was to diagnose the problem to my 3 year old Bertazzoni oven - cost of $162.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Gail P.
07/2013
5.0
vacuum cleaners
  + -1 more
I took my vacuum to his place of business and he repaired it right away. He took the top off and reset it in about 5 minutes. He very friendly and knew exactly what he was doing. He was polite and even carried it out to my car for me.
Description of Work: Fixed my vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5.43

James W.
02/2013
5.0
vacuum cleaners
  + -1 more
Excellent--owner went extra mile to make sure we got central vac motor under warranty. Returned unit in timely manner.
Description of Work: Great Job!
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

sandy L.
04/2012
1.0
appliance sales, vacuum cleaners
  + 0 more
.
Description of Work: Purchased a viking blender that never worked and called homewerks to advise of the problem. I was told my male employee who said he was not a manger but jack of all trade . master of none. He advise that Deinise owner was not in and advised would have her call me. I waited a week or so no call. Asked for her again. Again she did not return a call. Called again spoke to the same person. He advised that that was a very good blender. My response is that my cheap target 19.99 blender could chop and crush ice better than the viking. He advised they could not return it. I needed to call repair and pay for the repair. I was very upset and furious. Customer service was just awful, quality of the product was lousy. My overall evaluation was very poor. I will never come back and have told everyone of my bad experience.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$188

Leonard S.
04/2012
5.0
electrician, home security systems
  + 0 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,100

Edward and Donna Z.
02/2012
5.0
appliance sales
  + -1 more
I was very satisfied with my experiences with Homewerks. We purchased multiple appliances from them. They have come out to service a few things as well. They have great customer service. They are really good to deal with and are very fair. I will continue to use them in the future.
Description of Work: I used Homewerks for appliance sales.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken1 W.
09/2011
5.0
appliance sales, vacuum cleaners
  + 0 more
They were excellent. There was no pressure and they talked me out of something even more expensive. I was pleased.
Description of Work: I purchased a vacuum cleaner set from Homewerks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Bruce B.
09/2011
5.0
appliance sales, vacuum cleaners
  + 0 more
They were very good and I have nothing but high ratings for them. I used them because they are the only dealer in town for the brand I wanted. Their prices are at the high end but I will use them again in the future.
Description of Work: I bought a vacuum cleaner from Homewerks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fred L.
06/2011
5.0
appliance sales, electrician, home automation, home security systems, vacuum cleaners
  + 3 more
I think highly of them. They have high quality products including Miele dishwashers. The appliances cost a little more because they are so nice. Everyone that works there knows the products and they know what they are installing.
Description of Work: I buy my appliances from Homewerks. They also installed the wiring for my alarm system and my central vacuum system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,661

Fred L.
11/2010
5.0
appliance sales, electrician, home automation, home security systems, vacuum cleaners
  + 3 more
I think it was a good price for the work that was done. They are fabulous people; they are friendly, they are honest, they do good work, and they have good products. I plan on buying central vac from them when my new house is built. I think there are very few people that sell the same products that they do.
Description of Work: Homeworks did a central vac for me and they did wiring for security. The last time I used them I bought all of my appliances from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Cynthia C.
09/2010
5.0
appliance sales, vacuum cleaners
  + 0 more
I was replacing the vent-a-hood over my range top and was having trouble finding the exact look and fit for the space. Denise took control from the minute I walked into the store with just a picture in hand. Her knowledge and expertise was evident as she flipped open the book, looked up dimensions, stayed within my price range and helped choose the look that would highlight and not disappear in the existing tilework. I was a confused customer walking in and a confident buyer walking out - the vent a hood is beautiful and we are now in the process of completing the look with matching accessories!
Description of Work: Finding the exact product needed to fit and match my kitchen applicances and decor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CHRIS T.
06/2006
5.0
vacuum cleaners
  + -1 more
I went into the store to replace a Sharp vacuum that had stopped working. I heard their radio advertising and thought I would check out what they had. They showed me the Riccar and the Miele lines. The salesman was quite helpful and he suggested I go with the Miele line as canister vacuums produce more suction. I purchased the lowest price model along with a few boxes of vacuum cleaner bags. I got their six months financing, that was interest free as long as paid in full by this time. The vacuum is still working extremely well after about seven years of service so far. I have not had to have it serviced at all, but I suspect that it would be best if I replaced the belt. Still it is quite efficient and easy to use. It's not cheap, but the quality is definitely there. They also carry appliances for the kitchen and central vacuums. They are definitely a class act. This is the type of store I would run if I were to start a business.
Description of Work: I purchased a Miele vacuum cleaner imported from Germany.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

    Contact information

    13437 SAN PEDRO AVENUE (281 AND BITTERS NEXT TO EZ'S RESTAURANT), San Antonio, TX 78216

    http://www.homewerkssa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Vacuum Cleaners,
    Appliance Sales and Installation,
    Electrical,
    Home Automation,
    Home Security Systems,
    Appliance Repair

    FAQ

    HOMEWERKS is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    HOMEWERKS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, HOMEWERKS offers free project estimates.
    Yes, HOMEWERKS offers eco-friendly accreditations.
    No, HOMEWERKS does not offer a senior discount.
    No, HOMEWERKS does not offer emergency services.
    Yes, HOMEWERKS offers warranties.
    HOMEWERKS offers the following services: HOME SUPPLIES, COUNTERTOPS, APPLIANCES, RANGES, COUNTERTOP COFFEE SYSTMS, BUILT-IN COFFEE SYSTEMS, COOKWARE/BAKEWARE, CUTLERY/UTENSILS, CRYSTAL, FLOOR CARE VACUUMS, LAUNDRY, IRON SYSTEMS, KITCHEN APPLIANCES, COUNTERTOP APPLIANCES, SPECIALTY CLEANING PRODUTS FOR FRONT LOAD WASHERS & DISHWASHERS AND WOOD AND STONE FLOORING, INDOOR AIR PURIFIERS, SOUNDS/SECURTIES, HOME AUTOMATION, CENTRAL VACUUM SYSTEMS, AUDIO, HOME THEATER, INTERCOM, VAPOR STEAM CLEANERS SYSTEMS, OUTDOOR KITCHENS

    Contact information

    13437 SAN PEDRO AVENUE (281 AND BITTERS NEXT TO EZ'S RESTAURANT), San Antonio, TX 78216

    http://www.homewerkssa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM