HomeTeam Pest Defense-San Antonio

They're very reliable, reputable, and responsible. They have no hidden fees or agendas. Definitely get Mike!

They were here for about 45 minutes. They were one of the few companies who could service the tubes.

The last time was actually horrible because they didn't do the whole service and tried to charge us for it. They didn't call to make arrangements for me to be home for them to do the service. I wouldn't go to them.

Bad was told to take picture of very small insect and send it to them.

HomeTeam Pest Defense has been constantly harassing me even before I moved into my new home. They continue to contact me by phone and in person even though I have told them repeatedly that I do not want the service. I eventually intend to use another pest control company which does not engage in such aggressive sales tactics. I consider this to be harassment and I have written a letter to the company president indicating such. I have a "No Soliciting" sign on my front door which they choose to ignore. In my opinion, legitimate and trustworthy companies do not continue to "sell" an individual who has repeatedly declined their services. Enough is enough. I am 92 years old and have a pet Sheltie. Today there was a knock on my door and when I answered it, my dog ran outside, scaring me to death. It was another HomeTeam salesman coming around again to try to sell me their service. When will this end?

They come out every quarter. They're thorough and they're good.

We love them. They know that we have dogs so so they are very careful to make sure that they are doing it the proper way, and they let us know when they are done and when it is safe for the dogs to go back to the yard again. They are just really, really good. They are very responsible, they always call and make an appointment, and they are very prompt and polite. I like them a lot! They are very good. There are cheaper places out there but I feel like you get what you pay for sometimes.

I have been very pleased. The technician, Mike is great! We have used them since we moved into our house in 1999. They are very responsive. We have had to change the frequency and they have always been responsive to that. We did have termites in our house at one point and they came immediately and did termite treatment. They do offer a warranty for their termite treatments which is reasonable. They have been in business for a long time and they have a good reputation in San Antonio.

Good initial visit, although they only treat "high moisture" areas such as bathrooms and near dishwasher and wash room indoors, as well as the attic and outdoor perimeter. I was lead to believe they'd treat entire home (base boards & cracks/crevices). Since then I had them come back for 1 additional follow up after seeing a couple of bugs inside. The mosquito spray has made a huge difference in our backyard and underneath our deck. I had never had this service done before but would highly recommend it, especially if you have large shrubs.

They could not get rid of the scorpians so I cancelled their services. I did better on my own. They were very willing to return several times to re-treat as their warranty states and they stand by it. Very professional. I just didn't find it effective and could do a better job myself.

It was a good service and they come out when they say they're going to. I've done two services with them as I just moved into a home. I have a contract for $110 per quarter.

I've been with them for about 12 to 13 years now. I like the fact that they go into the walls and they don't have to come into the house all the time unless it's need, so they do spray into the walls.

The Tech listened to me about problem areas and took care of them plus pointed out areas that he thought could be troublesome in future and treated them.

Joe, who is our regular technician, arrived on time, sprayed inside and out. Several months ago, when we had an issue - we discovered it was an outside problem, Home Team (Joe) came back a couple of times at no extra charge and took care of the problem. We haven't had any problems since then and are completely satisfied with Home Team Pest Defense.

We have been using them since we had the house built 6 years ago. This last time, I asked the guy to look for flees in the yard. He didn't find any flees but he found fire ants so he sprayed for them. The same guy has been coming out for 6 years. We have ports in the sides of our house. So what they did when they built the house was we had little tubes put in that have little holes in them and they hook up to the ports and it sprays through the walls of the house. They will come in the house if I want them to but they don't have to. I think they are really good. I think they are excellent. They always give me a discount if I pay through the year and I don't think anybody else would do that. I think that because we've been with them so long they do that. If I call and say "Hey, I have earwigs in the house again." they come out in a couple of days.

They are reasonable. They are very courteous and very professional. They remind me that they are coming which is always good. I had to call them back one time and they came back immediately and that was very good.

Very customer service oriented. Anytime I call, they come out within 1-2 days, mostly 1 day.

I use them every couple of months and I pay them $125 for every 3 months. I rate them very highly and I would use them in the future if needed.

HomeTeam Pest Defense are very good. If I have any problems they come in between my regular service and there won't be any charges. Their quality is good and the particular person who comes back asks questions and tries to find out if we are having any issues and he's very thorough. He's very knowledgeable and there's not a question that we ask him that he can't respond to. We are very pleased.

They were the ones our builders set us up with. The whole area had a sort of understanding with them and we kept them. They do a good job but are a little expensive. The same people come out every time therefore, we do not have to tell them what they need to do each time. They come out if we have any other problems with no extra charge. They are conscientious and the quality of their work is very good.

They are very thorough and prompt. I have not had any issue with them. They charge what most others charge.

We have had no problems with bugs. They are very thorough.

They come to my home quarterly for service. I have a pest defense system with them that they have been servicing for over 5 years. They send the same technician out and if they find any hot spots they will treat as needed. They are reliable and I am pleased with the service they provide.

They are very effective. We have been using them for years, so we are happy with them. They are flexible with their schedule. They call ahead and set up a time that is convenient for us to come. They are on time, and they are in and out quickly, so it is just very convenient. I haven’t really compared but I am guessing they are pretty reasonable.

They are very efficient and knowledgabe. They can also spray outside when you're not home which is convenient.