HILL COUNTRY ELECTRICAL

My review combines both my experiences with HCE. They were great the first time I used them and total opposite the second time. Office staff is fine but it took me calling several times for the tech before I finally called the office manager. The tech finally came and barely took any measurements, talked over me as I was asking questions, had unrealistic and expensive alternatives, just looked around for a few minutes and then gave me a $4-5k. He was late and in a hurry to leave. Was a totally different experience than the first time I used them which was excellent. I ended up using another company and got the job done for $1500, new box and wiring all.

They were extremely accommodating to my difficult schedule. They gave me a very fair price, we fast and clean, and very professional. Carlos did a great job!

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They personalized this job for us. They gave us an inexperienced electrician's apprentice, not to say he didn't do a good job, but I think this was his first job. They were very slow, but were also having to work with what was in the house already. I watched them like a hawk, I was here with them the whole time. They did a decent job, I made sure they did. The one thing I can say I did notice is that the individuals on the job had trouble planning ahead. They didn't get supplies, like electrical outlets ahead of time so that would run them into trouble the next day. I had a difficult situation to work out, but they worked with me, I was very happy with that. They were just a little disorganized and slow. I was originally told this would take a week and a half, but it took a month.

Overcharged initially and still after 1st protest. Finally, after 2nd call, revised labor charges to correct amount. The price list is the final adjusted billing.