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Guarantee Plumbing & AC, Inc.

Heating and Air Conditioning, Drain Cleaning, Water Heaters,

About us

Guarantee Plumbing & Air Conditioning, Inc. of San Antonio TX is locally owned and operated and has been in business since 1934. We owe our longevity and success as a business to our unwavering commitment to satisfying all our customer demands in a timely fashion. Our knowledge and experience in plumbing and appliance service is second-to-none in the San Antonio area. LICENSE #S- TACLA002949C, M-59, & BLRREG00000-437.

Business highlights

90 years of trusted experience

Services we offer

LICENSED MEDICAL GAS INSTALLATION LICENSED BACKFLOW INSTALLATION, TESTING, & REPAIR; COMMERCIAL NEW & REMODEL CONSTRUCTION CONTRACTING; RESIDENTIAL & COMMERCIAL HVAC & PLUMBING SERVICE; HVAC & PLUMBING MAINTENANCE AGREEMENTS.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
8%
2
23%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-13 of 13 reviews

Michelle M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were unable to schedule right away, however one of their employees brought over two large portable AC units in the meantime to help keep us cool. Once scheduled, they did a great job and scheduled an inspector to approve. Everything done to code and the most reasonable price in the 4 estimates I received from different companies.
Description of Work: New AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Judy S.
05/2017
5.0
water heater repair, drain cleaning
  + 0 more
All the work was done well and still happy
Description of Work: New water heater and pressure reducing valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
06/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: located leak in front yard and replaced about two feet of 3/4in pvc and installed and glued new couplings. My greatest concern was the cost! I think two hundred would have been a better charge for the work done. The water is flowing again to the house fixtures and for that I am thankful!

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$440

Rudy K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alfred W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was friendly, helpful in answering my many questions, and knowledgeable about general plumbing. The price to replace the parts was reasonable, and I was satisfied with the quality of the work performed by him. I realize that he was a general plumber, but I was very disappointed that he couldn't locate the source of a water leak causing my water bill to be sky high for the past two billing cycles. He did suggest that I contact a water leak detector company which specializes in this area. Overall, I had a very good experience and would recommend the company to friends and co-workers for general plumbing issues.
Description of Work: He replaced parts in the toilets of my two bathrooms to stop the continuous running of the toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carmen H.
12/2013
2.0
heating & air conditioning/hvac
  + -1 more
We found this company in the Angie's List magazine and called them up to do a tune-up and cleaning on our furnace. The price was reasonable, and we were able to reach them on the phone and schedule for the day and time we wanted. However, the day of the appointment they called and said that they had several people who had no heaters who they were going to prioritize and would have to cancel on us. Since we also had no heat (we weren't turning it on due to safety concerns if it hasn't had its annual checkup) we had no choice to but interpret the difference as meaning that those people didn't have heating systems (higher ticket sale potential) and we just didn't have ours on. Despite the fact that I felt I was being passed over for a higher sale, when they said they would call back at the next opening to reschedule I agreed. While waiting for a call we had several days of freezing overnight temps with no heat, and everyone in my house has a cold. It has been many days now, and we have another company coming today to do the service instead. Whether this company is affordable or does good work will make no difference to us in the future because we will never call them again.
Description of Work: Set up an appointment to tune-up and clean furnace - they cancelled appointment.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Linda M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The mechanic who came out went over the problem the A/C was having with us and told us the estimate, gaurantee was a whole lot cheaper than everyone else. Great company we would definetly use there services again!
Description of Work: Compressor went out on one of the hottest days of the month they quickly sent a service provider out and took care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Tina L.
06/2011
2.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
They tried to unclog bath tub drain. He left saying it was draining slowly. We left for out of town for a couple of weeks and when we returned we realized it was not any better. Called them back and they said it had been more than 3 weeks so they will have to charge a 'trip charge'. They came back out and still did not unclog the drain.
Description of Work: They tried to unclog bath tub drain.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Christopher S.
12/2010
2.0
heating & air conditioning/hvac
  + -1 more
They never got back with me on a price. Apparently, they were too busy or did not want the job. I did call them at least once for a price but no response.
Description of Work: Technician came out and measured house .
Rating CategoryRating out of 5

ronald L.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent and they showed up on time. I've been dealing with them for years and I've been satisfied.
Description of Work: Guarantee Plumbing & Air Conditioning Inc checked our heating system and got it ready for the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ronald L.
03/2008
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went very well. They were very professional.
Description of Work: Maintenance involving our water heater and heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

05/2007
5.0
heating & air conditioning/hvac
  + -1 more
They have been around a long time. Very dependable.
Description of Work: Heating and ac work. Installed heating and ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD C.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
Guarantee Plumbing and Air Conditioning did an excellent job. They left no mess at all. We have had no problems with the furnace, air conditioner, or our hot water system since. They were very up front and honest with us. They explained exactly what they were going to do. I do not remember the exact cost however I do feel that it was very reasonable.
Description of Work: They did check-ups on our heating and air conditioning unit as well as our hot water heater,all in one visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4601 McCullough Ave, San Antonio, TX 78212

    http://www.guaranteeplumbingtx.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Plumbing

    FAQ

    Guarantee Plumbing & AC, Inc. is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Guarantee Plumbing & AC, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Guarantee Plumbing & AC, Inc. does not offer free project estimates.
    Yes, Guarantee Plumbing & AC, Inc. offers eco-friendly accreditations.
    No, Guarantee Plumbing & AC, Inc. does not offer a senior discount.
    No, Guarantee Plumbing & AC, Inc. does not offer emergency services.
    No, Guarantee Plumbing & AC, Inc. does not offer warranties.
    Guarantee Plumbing & AC, Inc. offers the following services: LICENSED MEDICAL GAS INSTALLATION LICENSED BACKFLOW INSTALLATION, TESTING, & REPAIR; COMMERCIAL NEW & REMODEL CONSTRUCTION CONTRACTING; RESIDENTIAL & COMMERCIAL HVAC & PLUMBING SERVICE; HVAC & PLUMBING MAINTENANCE AGREEMENTS.

    Contact information

    4601 McCullough Ave, San Antonio, TX 78212

    http://www.guaranteeplumbingtx.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM