My primary objective in hiring this company was to have a nice, weed-free lawn. Our lawn was being overtaken by weeds and I specifically mentioned this as an objective in hiring the company. The representative stated that it wouldn't be a problem and that they would turn our lawn into a "showcase lawn" for their company. It has been nine months and we still have a significant weed problem and the mowing is very average. At times the mowers use their large mowers and leave huge tracks through our back yard, even though I've told them I want them to push mow (there's a fairly steep hill). I have contacted the representative numerous times about this problem and have yet to receive satisfaction. The service is definitely not worth the money spent and has not been responsive to my concerns.
Description of Work: Lawn maintenance, trimming of bushes, fertilization.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$3,600
NATHAN R.
07/2008
3.0
irrigation systems
+ -1 more
Green grass was able to start on the project within 3 weeks, which was a quick turnaround for this time of year. They completed the bulk of the job within a reasonable time, however they didn't pass the first city inspection due to the water pressure. After a regulator was installed they had to come back to switch out the rain gage with the weather station which I had requested. All works well now, with the exception of our drip-line zone, which makes a loud water-hammer noise when it comes on. I had talked to their manager twice and was told that he would be out the next day and that nobody needed to be home to do the work. It has now been three weeks since my last conversation and the work is yet to be done. The biggest reason that I would not recommend this company to another person at this point, is that they have, on several occasions, said that something would be taken care of and then have not followed through without giving me a call to explain the reason.
Description of Work: Green Grass installed a new irrigation system in our yard. They used all weathermatic parts, which I liked, including the weathermatic controller and weather-station. It has 7 zones including 1 drip-line zone. I chose this company out of 5 from which I had received bids. They were in the middle of the group and dropped their price in order to get my business. They also talked very much about customer satisfaction and included 4 water audit visits for the first year after installation. Their warranty seemed standard for most irrigation companies (1 year labor, and 3 year on parts).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$3,750
GERALD P.
09/2007
5.0
mulch
+ -1 more
They were excellent, as I never had any problems with them at all. The grass grew in perfectly no lines or anything. The service providers really knew what they were doing and they had the grass done in no time flat. I really liked working with them they are a great company.
Description of Work: They installed pallets of grass on my side of yard. I was about 3/4 acres.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mulch and Topsoil,
Lawn Irrigation,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping
FAQ
GREEN GRASS INC is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
GREEN GRASS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, GREEN GRASS INC offers free project estimates.
Yes, GREEN GRASS INC offers eco-friendly accreditations.
No, GREEN GRASS INC does not offer a senior discount.
Yes, GREEN GRASS INC offers emergency services.
No, GREEN GRASS INC does not offer warranties.
GREEN GRASS INC offers the following services: GROUNDS MAINTENANCE SERVICE LANDSCAPE DESIGN AND INSTALLATION SPRINKLER REPAIR AND INSTALLATION