Granite Brothers

BEWARE OF THIS COMPANY! They like to bully, intimidate, and retaliate against a customer that brings up concerns on work that is being done at your house. They will greet you with smiles laugh and joke, but once they hook you with the deposit, you are in for an adventure of your lifetime. This company has threatened to sue me if I posted a bad review. They also stated they have my wife on video being a racist to his employees. Please read BBB review, Angie list reviews and do your own research. Do not let the 250 five star reviews fool you. The reveiws fooled me and I was treated in a manner that has lead me to submit a complaint to the Texas Civil Rights attorneys and American Disability Attorneys. Veterans, Women, and Minorites, please read below. Donald (Donny) Leach stated: “The problem is that you and your wife do not talk” “ Your wife has been the problem since Day 1” “ You have lost your privileges to talk to me” What does that mean? “ You people are disgusting” What does that mean? “ You people are pathetic “ What does that mean? “ You people need mental help, you people are sick from the head” What does that mean? Donny, please tell the readers who “ YOU PEOPLE” are? Is it the mental health people? Is it the Veterans and Disabled Veterans? Is it the minority people? Or is it the women? As a Disabled Veteran, I take offense to those comments due to my disability. These words are covert racism and of course the owner Donald Leach was going to accuse my wife of being racist and being hostile in OUR home. My wife was addressing some concerns we had about the cabinet install. Those concerns were not being addressed and the Cabinet installer Ty was not allowing my wife to speak about the concerns. When this happend, my wife got frustrated, my wife raised her voice and yes, my wife did say “That wall looks f***** up” since that seemed to get Mr. Ty attention and quickly get Donny on the phone. My wife is a retired combat veteran, the voices will increase in volume, the tone will change, and the situation will get awkward. Yes, the military voice came out. Understanding why my wife was so upset about the installation was because she was not being heard and was never allowed to speak. Donald Leach was not allowing my wife’s voice to be heard in OUR own home. You calling me and verbally abusing my wife while I am on the phone in conference is very hostile on your part. You made sure to call me back and tell me you would sue me if I posted a bad review of your company. Intimidation, bullying and belittling is a hostile phone call that you did on your part. Discrimination covers protected bases such as Disability, race, color s** (gender identity). As a Disabled Veteran In America, my wife and I face backlash from people who do not believe that mental health is a disability. This is why people call us names such as pathetic, disgusting, we need help, we are crazy, we are coming unhinged. These words have been used by people who are not educated with mental health disability. I suffered a TBI in December 2005 while patrolling in Iraq, my wife serves as my care giver to better understand information that someone else is providing. My wife is asking questions so I can better understand the information and the process. This is my disability, and I will have to live with this all my life. PTSD is also a disability Donny, you have discredited mental health, you have harassed my wife in OUR home, you have belittled me, and you have belittled my wife’s race. You also stated my wife was using the black race card just like every other black person in America, what does that mean? CONSUMERS: please do your own research, when you read the bad reviews, you will see this is how they treat customers. If you want to hire a company and not have any input in the project, this may be the company for you. David Mendoza US Army (Retired)

I recently had Granite Brothers install countertops, and I couldn't be happier with the results. The whole process was smooth and professional, from choosing the materials to the installation. The team was courteous, skilled, and efficient. I would highly recommend this company to anyone in need of quality countertops.

Stephen and Granite Brothers provided outstanding customer service. The installation went smoothly and the counter looks great. Highly recommend this company.

Horrific experience with GB. When the owner is cussing at myself and my wife in my own home over fixing there issues and then saying he will call the police, rip out the countertops and then when asked to leave our home he refused until his brother the other owner made him leave. I have it all recorded. I've never seen such lack of professionalism and disrespect for a customer. I say one cuss word to another contractor who we then worked it out after they left and the owner flips out like a child. Even one of their workers said they have had the police called on the one brother before. The install process was a nightmare and sub par work at best. Pay more and go anywhere else.

The job went very well, and Donny, Brandon, and the crew were great! We chose Colonial Cream in the granite, and it is gorgeous. I highly recommend this company.

Quartz Countertops

It went very well, they were professional, on time and easy to work with . the only problem I had is that somebody damaged the counter top but they were going to fix. The pricing is very good.

Granite Brothers did an amazing job!! Got several quotes, they came in cheaper but did not sacrifice quality with price!! Got to go to a warehouse to pick out our granite!! Loved it, they did a fantastic job!! My mother in law used them first, saw their quality and we went with them as well!! Highly recommend!!

Excellent job . Fast and professional . Very reasonable price.

These guys are amazing and really exceeded my expectations!

This company is FANTASTIC. I went to their location and was able to quickly select 2 pieces of gorgeous quartz for my bathrooms. From measure to install, the service was awesome! They kept in contact with me and followed up to make sure I was happy with everything. The pricing is great as well. So glad I found them! HIGHLY recommend.

It went perfectly. Josh handled everything from start to finish. He let me know what needed to be done every step of the way. He laid out clear expectation and goals and he actually beat every goal we made and time frame. I will definitely call y’all again when I need more work. Very proud of the work y’all did thank you.

I was SHOCKED when Josh at Granite Brothers told me he was "refusing my business" simply because I had asked what kind of quartz was shown on their website in the kitchen photo. I had previously called Josh, who promised to do some "research" into what type of quartz was in the photo, since that quartz was exactly what we were looking for. He said he would look into it and call us back. After a week and one-half of waiting to hear from Josh, I called him back and asked if he was able to determine what quartz was in the photo. He first said he did not even recall speaking with me, and had not looked into it. Then he claimed he had looked into and could not figure out what that quartz was. He said it was like asking a car dealership what kind of car is in one of their photos. Not sure what that means. Although I never raised my voice, never used any ugly words, I did say I found it incomprehensible that no one would know what that specific quartz reflected on their own web page is. Someone must have chosen that photo for inclusion on their website, yet Josh claims no one knows what that quartz is. Immediately after making that statement, Josh said "I think you should look somewhere else." I was stunned, and said "you mean you are not interested in my business?" Josh replied, "yes, I am refusing your business." Never in my life have I come across such unprofessional behavior, since I did nothing other than inquire about a product these guys sell for a living. Mind-boggling.

I use them at least once a month. They are fast, have good prices, do an excellent job and I never have any issues with them. I will recommend and continue to use them.

Had issues with leveling, it took a lot of telephone calls to get them to fix the situation. They did fix the problems to our satisfaction.