Gehan Homes Ltd

Great service. Timely and fixed the minor issues to full expectations. Gehan homes built our new home one year ago, and we have had minimal issues and of those issues Gehan was quick to respond and fix them the first time out. Great home builder, well deserving of the excellence in reputation we were told about. Highly recommended.

This company has repeatedly disappointed me with their not doing the right thing. We have had many issues with our home but on this occasion it was a plumbing leak that had been behind the wall due to a bad solder on a pipe. The studs and drywall had mold but they didn't want to do anything about it just put up new drywall. I didn't get results until I contacted BBB and then they finally did what they should have done to start. I was pregnant at the time so I wasn't happy that they lied and said it wasn't mold (it did test positive for mold).

Initial response to items was quick but quality of workmanship as promised was lacking. Extremely dirty crews that did not clean up after work, workers unable to communicate with homeowner to address concerns. After initial response it took multiple emails and phone calls to get remaining work completed. Crew showed 10 April to accomplish foundation decorative coating repair. Trashed recently completed flower beds and did not repair. Left residue all over yard. Washed out bucket with our spicket and hose into the freshly seeded and fertilized grass. Left hose unraveled. While I love initial construction of the home the warranty work has been less than desirable. Gehan gives the impression that they are only concerned about initial sale of home and additional warranty work is a burden. Would advise anyone to be very specific and document every conversation with Gehan.