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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, Appliance Sales and Installation,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
29%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-7 of 7 reviews

William E.
05/2015
4.0
appliance sales
  + -1 more
Its a great vacuum cleaner. Its easy and the price is decent. You have to have somebody down.
Description of Work: We bought Dyson vacuum cleaner.
Rating CategoryRating out of 5
Yes, I recommend this pro

JENNIFER D.
07/2006
2.0
home theater design
  + -1 more
Things will have to change for Best Buy to continue servicing customers. If you need to run in and pick something up, they're fine. If you need help in the Home Theater section, you might get help from some of the floor associates (if you successfully track one down), but don't ask Charles. Probably one of the most unprofessional sales people I've ever come across. Unfortunately, this experience covers several visits. I went to Bjorn's and got treated well enough to spend $6500 on my home theater equipment.
Description of Work: Technical questions on HDTV's and home theater components.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


05/2006
5.0
computer repair
  + -1 more
When I took my computer to Best Buy, they got to work on it right away. It was a Saturday morning, and the computer geek said it might not be done until Monday. He called me Saturday afternoon and told me that my computer was done, and I could pick it up. He did an excellent job, was fast and courteous and it was under warranty, so I didn't have to pay anything. He told me if I have any more problems with it, to bring it in. It's been working fine, since he replaced the memory chip.
Description of Work: I took my Gateway Computer to Best Buy to be repaired. The memory chip was bad, so they installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
computer repair
  + -1 more
Best Buy came out within a few days of my calling them. They were very knowledgeable and courteous. They did a great job explaining the problem and ways of avoiding it in the future. They had my computer fixed in no time. What I liked most was that they came to my home instead of me having to go to them.
Description of Work: I had a problem with viruses in my computer; they removed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DIANA E.
11/2005
4.0
computer repair
  + -1 more
Besides the line moving slowly, we felt they did a good job in repairing our computer and answering our questions. They were able to repair out computer while we shopped.
Description of Work: The CD drive was broken on the computer tower. The DVD drive was not working either.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

JEANNE B.
10/2005
5.0
home theater design
  + -1 more
THE EMPLOYEES OF BEST BUY ARE KNOWLEDGEABLE, FRIENDLY AND NOT PUSHY. THE PRICES AT BEST BUY ARE VERY COMPETITIVE AND THEY HAVE THE LATEST IN TECHNOLOGY.
Description of Work: THEY DID MUCH RESEARCH ON A HOME THEATER SYSTEM AND ULTIMATELY PURCHASED IT FROM BEST BUY.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ELIZABETH M.
05/2005
5.0
computer repair
  + -1 more
THE BEST BUY REPAIR CENTER ASSISTED US RIGHT AWAY. THEY WERE VERY KNOWLEDGEABLE AND FRIENDLY. THEY WERE ABLE TO CLEAN UP OUR SYSTEM AND SAVE OUR VALUABLE PICTURES THAT WE HAD SAVED ON THE HAD DRIVE. THEY EVEN DOWN LOADED THEM ON A DISK FOR US. THE COMPUTER IS WORKING WELL. THANK YOU.
Description of Work: OUR COMPUTER HAD STOPPED WORKING AND WOULD NOT TURN ON. APPARENTLY IT GOT A VIRUS FROM THE INTERNET THAT WE WERE USING. WE WERE UNABLE TO RESOLVE THE PROBLEM AT HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    125 NW LOOP 410 STE 201, San Antonio, TX 78216

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.6 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    125 NW LOOP 410 STE 201, San Antonio, TX 78216

    www.geeksquad.com/repair