About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.121 Reviews
Showing 1-21 of 21 reviews
Gary I.
07/2017
appliance repair
+ -1 moreIt took the them a while to get the work done. I would possibly use them again, because it's not that many choices.
Description of Work: They repaired the oven range.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Irene W.
01/2017
computer repair
+ -1 moreThe techs that they sent out were very knowledgeable. They were young but they knew their work.
Description of Work: Serviced my computer which was under warranty.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
James H.
01/2016
appliance sales
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
DAVID D.
12/2015
appliance repair
+ -1 moreThey came out to replace the ice maker.
Description of Work: I have a service contract with them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$112
Ronald B.
09/2015
appliance sales
+ -1 moreGreat service
Description of Work: Game software
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Gregory G.
06/2015
appliance sales
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$520
Ray C.
11/2014
computer sales
+ -1 moreIt was pretty good. The salesperson was very helpful. They made it very easy for me to select the one I wanted.
Description of Work: I bought my computer at Geek Squad - Best Buy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Ray C.
11/2014
appliance sales
+ -1 moreThey have specials on washer and dryer. The person was very good explaining all the features; he seems knowledgeable. They were very professional. They told me that it could be delivered in a couple of days as supposed to a week.
Description of Work: I've used Geek Squad - Best Buy. I bought a washer and a dryer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,100
Mary M.
07/2013
computer repair
+ -1 moreI needed help with my sons computer & wanted Geek Squad to come to his home. When I googled their phone number, the ad said 24/7 help!
Description of Work: 8'did not use this company.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Bruce S.
09/2012
tv sales
+ -1 moreThey have a lot of products and a lot of choices and a lot of people to help you with them.
Description of Work: We purchased a portable TV from them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$280
Sandra V.
05/2012
computer sales
+ -1 moreHe was happy with it. We didn't have any problems and we would shop there again.
Description of Work: My husband bought a lap top from Best Buy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
brandan C.
08/2009
computer repair
+ -1 moreThey estimated that they would arrive at 6:30 pm and actually showed up around 4:30.... They did call prior to make sure that was ok. They told me the job would take about an hour and it did. My only disapointment was the little bit of mess they left behind. Not to bad though. It was also pretty expensive.
Description of Work: I had them hang a T.V. on the wall.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
HENRY M.
09/2007
computer sales
+ -1 moreI had been working with this Best Buy over the past 15 years. My last visit to that place was when they told me that I was making up stories on the item I wanted to return. They did not give me any kind of store credit after I proved to them that I was right. They were not polite, nor professional. My best buy turned into my worst buy.
Description of Work: I went to Best Buy to purchase a wipe out for my computers hard drive. It did not work properly so I returned it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$45
HENRY M.
09/2007
computer repair
+ -1 moreGeek Squad left me very disappointed. Let me begin by saying that they completely went over board with the price I paid. The anti virus they used was not that expensive. Their quality of work was not good at all. They removed the virus at the end, but I purchased an anti virus for $30.00.
Description of Work: I contacted these guys to remove a virus on my computer. The work was done at my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
CHARLIE W.
12/2006
computer repair
+ -1 moreOkay. I thought the problem was the hard drive, but the tech unplugged the drive, booted the machine, and the sound was still there. He then proceeded to tell me the full diagnosis price was $199! I took my machine home and did more diagnostics on it myself, determined the problem was a faulty floppy drive, disconnected it, and decided to use a $20 thumb drive or email for file transfers between our two home computers.
Description of Work: Diagnose buzzing noise.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
PETE C.
10/2006
home improvement stores
+ -1 moreGood Price.
Description of Work: Purchased music CD's.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Krista B.
09/2006
car stereo installation
+ -1 moreThey didn't have the correct parts to connect my new radio to the car so they ordered them. They did NOT call me when they came in and when I called them, I was on hold for almost an hour while they figured things out. They did find them at the installation area and apparently ''forgot'' to call and ''forgot'' where they were. The radio is great and the install was quick.
Description of Work: I purchased a car radio from Best Buy and had them install it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
08/2006
I went to Office Depot and found the same item in stock at about the same price as Best Buy. I purchased it.
Description of Work: This company does bait and switch. They offer an item at a low price and then do not have the item in stock. They try to talk you into a higher priced item.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism |
05/2006
computer repair
+ -1 moreBest Buy did a great job of getting my computer up and running again quickly. They had it done in about two days. They have knowledgeable computer guys there who were very helpful. It didn't cost us anything as it was done under warranty.
Description of Work: They fixed a virus we had on our computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JEANNY G.
05/2005
computer repair
+ -1 moreTHE STAFF, KNOWN AS THE 'GEEK SQUAD', WERE VERY HELPFUL AND COURTEOUS WHEN DISCUSSING THE COMPUTER. THEY WERE SENSITIVE TO THE FACT THAT I HAD LIMITED COMPUTER TECHNOLOGY KNOWLEDGE. THEY WERE ABLE TO QUICKLY PINPOINT THE PROBLEM WITH MY COMPUTER AND RETURNED IT TO ME ON THE DATE PROMISED.
Description of Work: BEST BUY EVALUATED MY COMPUTER FOR PROBLEMS AND REMOVED VIRUSES, WHICH WE REALIZED WERE PRESENT. THEY ALSO INSTALLED A CD WRITER AND UPDATED OUR WEB MASTER BROWSER AND VIRUS SCAN SHIELD.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
VANESSA MARIE C.
04/2005
tv sales
+ -1 moreI PURCHASED A WIDE SCREEN TELEVISION. THE SALES PERSON WAS FRIENDLY, COURTEOUS AND VERY KNOWLEGEABLE. HE WALKED ME THROUGH THE DIFFERENT OPTIONS GOOD, BAD AND SAME.
Description of Work: I WANTED A FLAT SCREEN, PLASMA OR WIDE SCREEN TELEVISION. I WANTED MITSUBISHI BRAND.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$1,495.78
Contact information
6065 NW LOOP 410, San Antonio, TX 78238
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Appliance Sales and Installation,
Computer Sales,
TV Sales,
Appliance Repair,
Hardware & Home Improvement Stores,
Auto Radio Service,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair
FAQ
Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
6065 NW LOOP 410, San Antonio, TX 78238
www.geeksquad.com/repair