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Fullers Alamo Safe and Lock

Locksmiths, Doors

About us

Welcome to Fuller's Alamo Safe and Lock. We have been providing the best in high security locks, locking devices, and safes to San Antonio and the surrounding area since 1927. Fuller’s Alamo Safe and Lock has been on the leading edge of technology in the security industry since 1927. Fuller’s has been family owned for over 52 of these years; and its legacy has been passed down three generations. We contribute this success to a strong family character mixed with great business ethics, continual research, education and unsurpassed customer service.Because of Fuller’s long history and outstanding reputation in physical security, we rarely come across situations that we have not already previously solved. We have several engineers on staff, both electrical and mechanical, to ensure that our solutions are effective and long term. There is no end to the innovation that we must create for our clients to challenge the ‘status quo’ and stay one step ahead of the dishonest.We are the #1 trusted physical security center in the state, doing work for various government agencies such as U.S. Marshals, ATF, FBI, DISA, NSA, Secret Service, Texas Rangers, DoD, and many fortune 500 companies. We have the product knowledge and logistical capabilities to service any problem; anywhere; 24/7. At Fuller's Alamo Safe and Lock, we are a full service locksmith and are eager to assist you with all your lock related needs. Whether you need a new array of locks for your home or office, or emergency assistance, Fuller's Alamo Safe and Lock has the skills and an arsenal of tools to fulfill your needs. We are here to service homes, small businesses, large businesses, and to provide high security services. We don't just want to sell locks and safes to our customers. We want to help them plan out the best possible choices in locks, safes, and security systems for their home or business location. Fuller's Alamo Safe and Lock will provide its services to you at fair and competitive rates. We aim to respond to your call as quickly as possible. We have 24/7 emergency service to best suit your needs.

Business highlights

98 years of trusted experience
Emergency Services Offered

Services we offer

Safe Moves, Safe Unlocks, Install Master Systems, Re-Key Commercial Grade Locks, Install Commercial Locks, Fix Commercial Locks, Digital Control Keypad Locks, Install Door Bells, Install And Fix Security Gates Cctv Camera System, Intercom Systems, Business Safe Combinations Changing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.6
punctuality
4.6
Showing 1-14 of 14 reviews

LUCILLE C.
06/2008
1.0
locksmith
  + -1 more
I had used this company in October 2006. I had them do work on changing locks, installing new lever handles and making new keys. The cost was $578.67. On June 6 I called the company to repair the lever handle that had fallen off the front door. (A handle they installed!) A young man arrived 1 hour late but he was very nice and professional. After simply screwing in the existing pin that took approximately 5 minutes he advised me that he had to charge me $71.90 as per instructions from his dispatcher. There had been no estimate on the cost when I had called. I called the following Monday and spoke to Jothan Fuller to complain about the excessive bill. He told me there was nothing he could do to adjust the cost. I told him I thought it was excessive for 5 minutes work but he refused to budge. I replied that he had just lost a customer and that I would submit a report to Angie's List.
Description of Work: Our front door lever handle fell off.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$71.9

SALLY B.
02/2008
1.0
locksmith
  + -1 more
We set an appointment and they never showed or called.
Description of Work: We needed several locks re-keyed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RONNIE M.
03/2007
4.0
locksmith
  + -1 more
I called and scheduled this over a week in advance. I called two days before the service, and I was not on the schedule. I was added and the service was performed, b-u-t, if I did not called to confirm, the appointment (that I took time off, from work) would have been missed. The serviceman was knowledgeable, it was my impression that it took him a little long to do the install. Probably a reason the price was a little higher than expected. The back door did not close properly, I brought this to his attention, he just closed firmly and said it worked. He brought to my attention that a part was missing from one of the assemblies and that he couldn't install, he opened the packages. He was onsite 1 hour and 20 minutes. In the past, I have had a door lock replaced in 10-15 minutes. Note: I installed the new door lock myself since I had to replace a part, took me, a novice, 15 minutes, the technician was there to replace three and took him 1 hour and 20 minutes.
Description of Work: Install three new door locks that I previously had purchased.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$159.48

Shirley L.
01/2007
5.0
locksmith
  + -1 more
I provided the lock, and the technician replaced the old one and made sure each key worked without a catch. He adjusted the system so well that this lock works better than my original ever did. I would call this company again if needed.
Description of Work: Changed lock on my door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.2

Kimberly R.
01/2007
5.0
locksmith
  + -1 more
Called the company and they had a locksmith to our house within 1/2 an hour. They did not provide a written estimate, but we did not ask for one. The locksmith changed every lock in our house so that they all work on the same key, made 5 copies of the key, and copied our mailbox keys. He tested every key in every lock as well as the mailbox. He lubricated each lock and cleaned up after himself in each work area. He was very personable. We would use this company again.
Description of Work: The locksmith re-keyed 6 locks in our new home so that they are all on the same key. He also made 5 copies of the key for us and copied our mailbox keys as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

HARRIETT E.
12/2006
4.0
locksmith
  + -1 more
They responded to our initial phone call for help in a timely manner. They made the service call quickly and, as far as we can tell, did a good job as the new tenants have not called to complain. I thought they were a little high--said they charged for both sides of a deadbolt....or something like that.
Description of Work: Keyed 5 or 6 exterior door locks the same and made several sets of keys.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

LUCILLE C.
11/2006
5.0
locksmith
  + -1 more
The company representative arrived on time for the estimate and we set up an appointment. He installed the new locks a few days later and I was very satisfied with all the work. Very professional - I would certainly recommend and use this company again.
Description of Work: The company installed and rekeyed three new locks. The new lever locks that I purchased were more expensive than standard and very good quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

PAMELA J.
10/2006
5.0
locksmith
  + -1 more
I would hire company again. He showed initiative and flexibility, when called upon.
Description of Work: They changed all locks on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338

TOM P.
09/2006
5.0
locksmith
  + -1 more
Tech came in, did his work and left. Took him an hour. GOOD JOB.
Description of Work: RE-KEYED 5 LOCKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140.56

THOMAS B.
07/2006
5.0
locksmith
  + -1 more
The experience was pleasant. This company does not keep an assortment of locks in their truck. The technician had to return to his shop to procure an ordinary door lock which took longer than expected, but the whole ordeal was pleasant and normal.
Description of Work: The technician replaced a primary lock on the front door. He had to bore a new hole for the lock and provided the new lock with a key to match the other locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119.09

SUSAN A.
06/2006
5.0
locksmith
  + -1 more
Gilbert called before he came, was prompt, professional and did an excellent job. The charges were per lock plus the service call.
Description of Work: One new handset, three new deadbolts, and three new knobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

MARY K.
05/2006
5.0
locksmith
  + -1 more
Fuller's Alamo Safe & Lock responded very quickly to my call. We were having family troubles and I needed help quick. He was very helpful and made sure that we felt safe with our new locks. He showed us how they worked and how strong the locks were. I was very impressed with his kindness.
Description of Work: They replaced five of my outside door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2006
5.0
locksmith
  + -1 more
Fuller's Alamo Safe & Lock did a good job. He didn't mind doing a smaller job like this. He worked quickly and efficiently. He was very polite and professional. He cleaned up his mess when he was finished. I'm glad it was done and it was just great all the way around.
Description of Work: They replaced locks on three of our doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

ARTHUR C.
05/2006
5.0
locksmith
  + -1 more
Fuller's Alamo Safe & Lock was a lifesaver for me. I was in such a rush one morning and locked myself out of the house. I called them and they came right over with no complaints. They let me in my house quickly. They were only a couple blocks away.
Description of Work: They let me in my home after I had locked myself out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    3723 West Ave, San Antonio, TX 78213

    http://www.locksmithssanantoniotx.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Doors

    FAQ

    Fullers Alamo Safe and Lock is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Fullers Alamo Safe and Lock accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fullers Alamo Safe and Lock offers free project estimates.
    No, Fullers Alamo Safe and Lock does not offer eco-friendly accreditations.
    No, Fullers Alamo Safe and Lock does not offer a senior discount.
    Yes, Fullers Alamo Safe and Lock offers emergency services.
    Yes, Fullers Alamo Safe and Lock offers warranties.
    Fullers Alamo Safe and Lock offers the following services: Safe Moves, Safe Unlocks, Install Master Systems, Re-Key Commercial Grade Locks, Install Commercial Locks, Fix Commercial Locks, Digital Control Keypad Locks, Install Door Bells, Install And Fix Security Gates Cctv Camera System, Intercom Systems, Business Safe Combinations Changing

    Contact information

    3723 West Ave, San Antonio, TX 78213

    http://www.locksmithssanantoniotx.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM