The work was not performed I did not call to reschedule. He did not make a scheduled appointment to work on my pool filter. At 95.00 an hour the estimate was on the high end, but I needed the work done quickly and he had agreed to complete it in a timely manner.
Description of Work: I scheduled a filer repair with Frank on 14 Aug 08. In the Morning On 14 Aug at 9:20 AM I called his office to validate the appointment time and was informed that I was schedule for that eveining, I had taken the morning off from work, not only did he not call with the change in plans. He no-showed that eveining. I am highly dipleased with this lack of professionalism.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JENNIFER H.
04/2007
5.0
pool cleaners
+ -1 more
I contacted him and he came to my house to give me an estimate for service. He came back the following week to meet with me and show me how the pool works (we just moved in). He will be coming weekly from here on out. He brings his own supplies (although we have some) and equipment. There are very few pool service people who will come downtown. He is GREAT!
Description of Work: Frank came for the initial service and explained all of the parts to my pool. He showed me how to turn the spa on and off and how to check to make sure everything was in working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
MICHAEL E.
05/2006
5.0
pool cleaners
+ -1 more
We are very happy with the service they provide we have been using them for twenty years. They are the only pool service company I will use. The price is reasonable and the work is excellent. All appointments are prompt and kept on the same day appointed.
Description of Work: We had a filter replaced on our in ground pool and they service all repairs as needed.
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Service Categories
Pool and Spa Service,
General Remodeling
FAQ
Frank's Pool Service is currently rated 4.6 overall out of 5.
No, Frank's Pool Service does not offer free project estimates.
No, Frank's Pool Service does not offer eco-friendly accreditations.
No, Frank's Pool Service does not offer a senior discount.
No, Frank's Pool Service does not offer emergency services.
No, Frank's Pool Service does not offer warranties.
Frank's Pool Service offers the following services: Pool services, pool renovations