Awful Frank moved us 9 1/2 years ago and everything went great so we hired him again when we needed to move this time. When the crew of 4 showed up the morning of the move the packing wasn’t competing the day before so one man went to do that. Another guy started taking beds apart After two hours couldn’t get a trundle bed apart and never did. Went to work on the refrigerator and that took hours They unpacked us in the dark, no lights in his truck. Every piece of furniture but one has either scratches, rub marks from the poor packing, ripped upholstery on arms of chairs, and antique pieces ruined. Frank was not here when the unloading finished, his grandson was. He told us they had broke leg of chair and that was all they were responsible for. When I tried to speak to Frank about it he just blew me off so my advice for anyone moving who has fragile furtniture, antique piec s or even furniture that can’t be replaced don’t hire FRANKS MOVING
Description of Work: Packing and moving contents of house approximately 8 miles
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$2,000
Susan K.
10/2017
5.0
moving companies
+ -1 more
Everything was delivered with no damage.
Description of Work: Moved an entire houseful of furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Renee D.
03/2017
5.0
moving companies
+ -1 more
My boss has used them at least a dozen times.
Description of Work: Used them for moving.
Rating Category
Rating out of 5
Yes, I recommend this pro
Renee D.
03/2017
5.0
moving companies
+ -1 more
I have worked with them for a number of years because they done a number of moves for the people that I work for. It was a good experience. The only, I would say negative if you could call it that, is that they got stuck in the sand, which they had walked the area with my husband to see if they thought they could drive their truck on this area and they got stuck. The only issue that I had was they did charge us for the time that it took to get unstuck, which I was disappointed because they had agreed that they thought it would be okay to drive on that part of the ground. It wasn't like a huge deal, I understood, but at the same time I had hoped maybe they wouldn't charge us since they thought it was okay to drive there. That was the only thing.
Description of Work: They helped us move.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Allison D.
08/2013
5.0
moving companies
+ -1 more
They sent a team of three at my request, normally they would use two for a job of this size. They were on time, efficient in loading, driving and unloading, very helpful and FUNNY. What more could you ask for?
Description of Work: Frank's Moving moved me from my house to my apartment. What more could you ask for?
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Allison Z.
07/2013
5.0
moving companies
+ -1 more
They showed up right on time (maybe even a few minutes early). They were very nice and professional. The three men assembled what needed to be assembled and asked a lot of questions to make sure they had it right the first time.
Description of Work: I had a bunch of furniture that needed moving in my house. It involved LOTS of stairs and very heavy items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
jacquelyn G.
06/2012
5.0
moving companies
+ -1 more
They are a local mover. They were prompt, efficient and on time. I've used them many times.
Description of Work: I used Frank's Moving for moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet H.
06/2012
5.0
moving companies
+ -1 more
They were on time, very careful, conscientious and professional. They were also very careful to be keep our things clean as well.
Description of Work: I hired Frank's Moving to help me move to our current residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carmen R.
02/2012
5.0
moving companies
+ -1 more
See above comments. Very smooth move, everything intact and carefully moved.
Description of Work: I had to move two offices. I had a great experience with these movers. They were on time, polite and got the job done. I had been referred from someone who had used them 2 weeks earlier to move offices also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John J.
04/2011
5.0
moving companies
+ -1 more
I have used them a total of 3 times. They sent a crew of 3 and they charge me $115/hr plus 30 minutes of travel time. It took about 4 or 5 hours. They were right on time and they did exactly what they were supposed to do. They made my move easy. I would recommend them to others. They are very careful when handling our personal belongings.
Description of Work: They moved us from one house to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$632
Minh D.
01/2011
1.0
moving companies
+ -1 more
Terrible. After the move about $1000 worth of packed jewelry and personal electronics could never be found. Several pieces of furniture were damaged.
Description of Work: In town move.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$600
Joel C.
10/2010
5.0
moving companies
+ -1 more
These folks did a great job moving our stuff to our new house. My wife's family has used them for years and they were very professional. Right on time, and got the job done really quickly.
Description of Work: We hired Frank's to move our stuff from my apartment and my wife's apartment to our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
CATHY P.
07/2010
5.0
moving companies
+ -1 more
Excellent - All 3 moves. Prompt. Respectful service. Good workers.
Description of Work: We have used Franks to move my mother 400 miles, our office furnishings to another location and my Dad. All were extremely successful moves with different crews. Each were respectful to the client and to the cargo. I highly recommend these movers. I do not remember the exact cost, but remember it was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Thomas W.
06/2010
5.0
moving companies
+ -1 more
We were doing a bifurcated move, in town, and from out of town; Frank's handled the in town portion. They arrived on time for the estimate and the moving. The price quoted was what we were charged and they were professional and as careful as possible. The move went smoothly and promptly. We would definitely use them again.
Description of Work: local move
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
THOMAS H.
01/2009
5.0
moving companies
+ -1 more
They arrived on the scheduled time and completed the job earlier than I expected.
Description of Work: Complete moving services including setting up the beds and hooking up the washing machine and dryer at new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Susan B.
12/2007
5.0
moving companies
+ -1 more
I called Frank's after 10 am on New Year Eve's morning. I asked for an estimate for moving a new, boxed treadmill from my vehicle to an upstairs bedroom. I was asked if I wanted the treadmill assembled and was given a quote of $105. Two gentlemen arrived within 30 minutes and moved the treadmill and had it assembled in 40 minutes! The gentlemen were polite, efficient, and clean. They even took the large box with them so that everything was neat and clean when they left. Everything was completed before noon! I would definitely use this company in the future.
Description of Work: Frank's men moved a treadmill from the back of my Suburban to an upstairs bedroom, unpacked, and assembled the treadmill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
CAROLYN M.
08/2007
5.0
moving companies
+ -1 more
This is the 2nd time I have used Franks this year. They are very punctual. They come in ready to work, use utmost care in the handling of all pieces, carefully wrapped all glass shelving, put large rubber bands around the pieces with doors to keep them from coming open. They were able to accommodate me on very short notice (not even 24 hrs), for which I am very appreciative. These guys are good guys! Everything arrived in perfect condition.
Description of Work: Moved dining room with large table, 8 chairs, huge china cabinet and hutch with glass shelving and doors plus 2 large display pieces with glass sides and helves about 15 miles away, to a residence outside of 1604.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
LISA C.
03/2007
5.0
moving companies
+ -1 more
They arrived right on time and immediately started loading the truck. All more delicate furniture items were wrapped and nothing was damaged after arrival. No one even stopped for any breaks! The whole move was completed in 3.5 hours! The guys were friendly and efficient and did anything extra that I requested of them, with a smile. I would DEFINITELY use their services again and would recommend them to anyone!
Description of Work: 3 men and a truck, moved 2 bedroom household plus office across town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$472
JF I.
11/2006
5.0
moving companies
+ -1 more
Three men arrived at my house early. I walked them through the entire house, pointing out the pieces and boxes. After that, they took over. We were driving away in 2 hours time. I would definitely recommend Frank's Moving! It was a very pleasant experience. They also gave me good packing tips over the phone prior to the move.
Description of Work: Moving furniture and boxes from one house to another house, with one stop in between to pick up a piano. 3 men were extremely efficient and respectful of all of my belongings. They even drove very slowly down residential streets to avoid any shifting of contents.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
05/2006
4.0
moving companies
+ -1 more
Frank's Moving Company did a great job moving us into our new home. They were able to move us all in one day. They didn't damage anything in the move. They even helped us set up everything. The employees were very nice and helpful.
Description of Work: They moved me about ten miles to my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from FRANK'S MOVING COMPANY INCORPORATED
THANK YOU FOR YOUR BUSINESS AND IT WAS A PLEASURE DOING WORK FOR YOU.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies
FAQ
FRANK'S MOVING COMPANY INCORPORATED is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 6:00 AM
Tuesday: 7:00 AM - 6:00 AM
Wednesday: 7:00 AM - 6:00 AM
Thursday: 7:00 AM - 6:00 AM
Friday: 7:00 AM - 6:00 AM
Saturday: 7:00 AM - 6:00 AM
FRANK'S MOVING COMPANY INCORPORATED accepts the following forms of payment: Check
No, FRANK'S MOVING COMPANY INCORPORATED does not offer free project estimates.
No, FRANK'S MOVING COMPANY INCORPORATED does not offer eco-friendly accreditations.
No, FRANK'S MOVING COMPANY INCORPORATED does not offer a senior discount.
No, FRANK'S MOVING COMPANY INCORPORATED does not offer emergency services.
No, FRANK'S MOVING COMPANY INCORPORATED does not offer warranties.
FRANK'S MOVING COMPANY INCORPORATED offers the following services: MOVING, LOADING, & UNLOADING BOTH COMMERCIAL & RESIDENTIAL PACKING & UNPACKING.