Welcome to Floor Coverings International of Northwest San Antonio! We are the premier flooring company serving the greater Stone Oak, Alamo Heights, Shavano Park area. We provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home consultation today! UNFORTUNATELY, WE DO NOT OFFER ANY TYPE OF FLOOR REPAIR SERVICES
They did an excellent job. They were on time and did a great job of cleaning up.
Description of Work: Taking up carpet and then laying 400 sq ft of tile.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Patricia D.
10/2023
5.0
flooring contractor
+ -1 more
The guys were very professional and friendly. They were on time and there when they said they would be. They found a small plumbing leak behind one wall that they couldn’t fix. They made a suggestion and will return to finish that one spot when the plumbing gets fixed.
Description of Work: I replaced the floors in my entire house. One room was done in carpet and the rest were replaced with LVP. They also replaced the baseboards throughout.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Michael N.
08/2022
5.0
ceramic tile, flooring contractor
+ 0 more
Outstanding service, quality, and communications. I couldn't be happier with the flooring and tile installation that these folks performed on my 4,000 ft2 new build! They were experts in every measure of performance!
Description of Work: Wood laminate flooring in a 4,000 ft2 new construction home, along with floor and wall tile in 5 bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia B.
08/2020
5.0
flooring contractor
+ -1 more
Very professional and friendly. The owner come and spot check, also the project manager.
Description of Work: carpet installed and vinyl flooring in hallway, living room, kitchen and dining room
Rating Category
Rating out of 5
Yes, I recommend this pro
Jimmy W.
12/2018
5.0
flooring contractor
+ -1 more
I had water damage in the flooring under both of my bathroom tiles. The crew took up the old tile, repaired the water-damaged wood underfloor, and installed beautiful vinyl tile planks throughout all of the both bathrooms. The workers removed all debris, expertly placed the tiles in a superb fashion, and replced all quarterrounds. The work area was cleaned nicely. They had estimated the work would be complete in 2 or 2 1/2 days. They completed the project in just under 2 days. Although the project was a little costly, most of the extra cost was the replacing damaged under flooring, and plumber costs for removing/reinstalling toilets, but they were up front with the estimate. I would use them again.
Description of Work: Repair bathroom flooring, replace tiles
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Kathy N.
05/2018
5.0
flooring contractor
+ -1 more
They did well. Presentation was good. They were timely. I am happy with the work. Neat and Clean
Description of Work: Back splash, cabinets, and flooring in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Floor Coverings International Northwestern San Ant
Thanks for the review, [Member Name Removed]! We appreciate your feedback.
Steven L.
05/2018
5.0
flooring contractor
+ -1 more
It went very well. They found asbestos glue on the flooring and gave me options to fix it and recommended a third party company to remediate. Once that was addressed they returned to complete the work.
Description of Work: Porcelain tile installed in most of my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Floor Coverings International Northwestern San Ant
Thank you for taking the time to leave a review, [Member Name Removed]!
Melinda A.
05/2018
1.0
hardwood floor
+ -1 more
Terrible. Was promised experienced sanders, everything covered before starting, and complete cleanup when done. Instead the floor was sanded down to the nails in some places, other places chunks were ripped from floor during sanding. We were promised they would apply three coats of protective poly coat after staining and they didn’t. The sales man said they would cover everything and they didn’t. They left trash, wood dust, black trash bags on side of our house We remodeled the home and the floors were last to be done. The floor is such a disappointment, ruined according to two other Refinishers who I have consulted with.
Description of Work: Refinish original 1940’s wood oak floor
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
$8,000
Response from Floor Coverings International Northwestern San Ant
Hello [Member Name Removed], thank you so much for the feedback. I sincerely apologize that you did not have a good experience. I welcome you to contact me directly so that we can work to resolve this situation. I take the satisfaction of our customers very seriously. This poor quality of work is not acceptable and will be addressed with the crew members involved. Again, thank you for taking the time to write a review. Javier Alonso Ghersi - Owner of Floor Coverings International NW San Antonio.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation
FAQ
Floor Coverings International Northwestern San Ant is currently rated 4.5 overall out of 5.
Sunday: 9:00 AM - 1:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Floor Coverings International Northwestern San Ant accepts the following forms of payment: Check,MasterCard,Visa
Yes, Floor Coverings International Northwestern San Ant offers free project estimates.
No, Floor Coverings International Northwestern San Ant does not offer eco-friendly accreditations.
Yes, Floor Coverings International Northwestern San Ant offers a 5% senior discount.
No, Floor Coverings International Northwestern San Ant does not offer emergency services.
Yes, Floor Coverings International Northwestern San Ant offers warranties.
Floor Coverings International Northwestern San Ant offers the following services: Carpet Carpet Tiles Laminate Tile & Stone Showers & Baths Backsplash Solid & Engineered Hardwood Bamboo Cork Vinyl Composite Tile ( VCT ) Luxury Vinyl Plank ( LVP ) Sheet Vinyl Area Rugs