Firefly Electric Service

Difficulty getting pricing established. Don?t recall detail but both parties were dissatisfied

Sal was awesome. Explained everything, pinpointed the problem and fix it at a very reasonable price. This is a top notch company!

Andrew and Brandon were very professional in their work. Work was excellent. All work was explained what was being done and new panel were explained in detail

Sal came on time and quickly assessed the issue & corrected it during the free estimation. Went above and beyond by checking the entire home electrical system for safety and proper working condition.

Top notch, professional, friendly and clean. Did everything I asked and more.

Getting anyone to call back or answer their phones is like pulling teeth. I had an inlet installed a couple years ago and they did a great job on that but good luck getting anyone to respond to any correspondence. I really wanted to support a small business but the customer service just isn't there. Update to the response: this isn't the first time I've had issues getting anyone from your company to respond within a timely manner. I messaged online yesterday just to get in queue for Monday morning and texted one of your techs numbers and in no way made it seem like an emergency but the person did tell me someone would get back with me today to set something up. And conveniently you don't call all day until after 4pm when I posted this review. I am literally trying to give you guys business but for some reason you keep coming up with reasons to blame the customer. I would attach a few pics of previous conversations if i could where someone would be sent to my house (either a technician or cps) and nobody would contact me so i could be home that day and unlock the padlock. Then I get blamed for not being there.

Fast response

The technician was very knowledgeable and friendly

Firefly was a great company to work with and weâ re willing to help me with more than just the electrical work I needed to install a new hot tub. They gladly helped move it into place exactly where I wanted it and got it ready to fill and use in a short time. The other quotes I received would only do the electrical work but only if the tub was in place before they arrived. Firefly did not feel that I was asking for something out of the scope of the job and I think the quoted price was very fair. I will definitely recommend them for any electrical jobs. ð ð »

My home recently sustained an indirect lightning strike which led to all electrical panels among other things needing to be replaced. Enter Sal and his team at Firefly. They came out the day I submitted the claim and did an extremely detailed report, same day, and submitted to my insurance. Upon completing the job, my insurance only agreed to pay a fraction of my cost, stating that Firefly was too expensive. It has been a long 8 weeks since, but the insurance has now agreed to pay my claim in full. This is due to not only my persistence, but also Sal's persistence and his willingness to stand by me and the work of his company. Sal offered and communicated with the claims adjuster directly, leading to resolution of my claim. Again, I can't recommend Firefly, it's technicians and its quality of work high enough! I will be using them for ALL of my electrical needs, going forward, and strongly recommend others do the same.

I HAD DAMAGE TO MY ELECTRICAL EQUIPMENT-FROM THE TIME I CALLED FIREFLY ELECTRIC UNTIL THEY FINISHED IT WAS A GREAT JOB FROM FIREFLY-SALVITORE LOMBARDI CAME RIGHT AWAY AND LOOKED AT THE DAMAGE AND TOOK PICTURES LABELED THEM AND CALLED AND SENT THEM TO THE INSURANCE COMPANY-HE SENT JOSH AND BRANDON OUT TO DO THE REPAIRS AND THEY DID A GREAT JOB-IF YOU NEED ANY ELECTRICAL WORK DONE PLEASE CALL FIREFLY ELECTRICAL

Amazing service. Very responsive and stood by their estimate, warranty and work. I would highly recommend FireFly. Exceptional company!

Andrew was professional and friendly. Described in detail steps taken to address issue. Will hire Firefly in the future.

Firefly is very good at communicating what they are going to do and when they will be arriving to do it. I really appreciate that. They are very professional and friendly. We will definitely use them for any other electrical work we want done.

They were prompt and did a fantastic job in record time. I will use them and only them from now on. I will recommend to my many friends too.

It is so nice to see today that customer service is not dead nor is doing what is best for the customer. Firefly took what was thought to be a simple generator hookup that turned out to an almost impossible installation and came out with several different ways to complete the hookup without adding any additional cost. Great people, excellent work that leaves no stone unturned to do what is right. I'll never go anyplace else for any needed electrical work!

They were very expensive.

Fantastic assessment in what I needed to get done. Still waiting on a phone call to move forward with the installation

This company did my new ceiling lights project. Technicians have done a great job. Even the pricing is very competent. Sal is excellent, his pricing, scheduling, punctuality, quality of products, all are perfect. I highly recommend this company to anyone looking for electrical works in home.

Kept us informed as to when the work would be done and after it was finished they went over everything we needed to know â ¦.

One more step to go. Waiting for a part but work so far has been exceptional. Part we are waiting for is a new addition to the industry and that has cause the delay. There is nothing Firefly could have done to prevent the delay

Best electrician ever. Went out of his way to help us with the plumber and insurance filing Would hire these people for the rest of my life

Every person I had contact with from Firefly was outstanding! Professional, friendly and extremely knowledgeable. I feel lucky I found them and highly recommend them to anyone needing their services. I gladly advertise for them whenever someone asks me if I know a good electrician company.

Excellent. Kept us informed about what they were doing and we have been pleased with the work