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FAMILY PEST CONTROL

Pest Control, Lawn Fertilization & Treatment, Animal Removal

About us

When you’re dealing with a pest infestation, you need to turn to a company with the experience and tools to effectively rid your home of any insects, rodents, or wildlife that have moved in. Family Pest Control LLC has been assisting residents in San Antonio since 1981. Each technician is trained and licensed by the Texas Structural Pest Control Service. As a customer-centric company, they listen attentively to your needs and come up with customized solutions to treat your specific infestation issues. All of their treatments are safe, effective, and economical. If you’re left unsatisfied, they will give you your money back—guaranteed. Offering comprehensive pest control services, there’s nothing their team can’t handle. They have certified entomologists on staff who possess unique insights into the habits of many insects common in San Antonio. They’ll protect your home as if it were their own. Call today for a free estimate.

Business highlights

43 years of trusted experience

Services we offer

RESIDENTIAL AND COMMERCIAL. Insect, Scorpion, Termite, Rodent, Lawn & Shrub. Official Texas Wood Destroying Insect Report (WDIR). Flea & Tick Control, Termidor Termite Treatments, Lawn Fungus, Chinch Bug & Grub Worm Control, Mosquito Programs, Weed Control, Bedbug Treatments, Wild Animal Capture

Services we don't offer

We do not maintain lawns, such as mowing or trimming, nor do we do any landscaping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 196 reviews

Beverly B.
06/2019
5.0
pest control
  + -1 more
They did a good job.
Description of Work: General pest control.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
06/2018
5.0
pest control
  + -1 more
Did a great job
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna N.
02/2018
5.0
pest control
  + -1 more
It was Great.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Esther P.
10/2017
5.0
pest control
  + -1 more
Prompt and professional.
Description of Work: They did the Pest Control for my home. After years of using a big company in SA i decided to go with a family business to support them. They have been wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Truman H.
10/2017
5.0
pest control
  + -1 more
Very pleased
Description of Work: Treatment of house and yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy D.
09/2017
5.0
pest control
  + -1 more
They did a very good job.
Description of Work: I needed my house sprayed for carpenter ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JESSE D.
10/2011
5.0
pest control
  + -1 more
They were prompt and they explained what they were going to do. It was pretty cut and dry.
Description of Work: They came out for a bee problem we had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Pamela V.
09/2011
5.0
pest control
  + -1 more
Friendly response when I first called to schedule. They were able to schedule the next day and arrived on time. He crawled under the house, even in the low part through a small hole. He was knowledgeable, efficient, and informative. He cleaned up after himself.
Description of Work: termite inspection and preventative treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Pamela Y.
07/2011
5.0
pest control
  + -1 more
The technician came when scheduled, and was courteous, asking if I was having any particular trouble with bugs. This was a technician that I didn't know, but he was equally courteous and professional as all the others who have been sent for service by this company. They never pressured me to sign any contracts for service, but offered me a special price if I would like to be set up for quarterly service, which I did. I really like the office staff who call to set up the quarterly service--they are so friendly! They are a pleasure to do work with and I highly recommend them.
Description of Work: The service is part of a quarterly service with Family Pest, which includes spraying insecticide inside our 2 story house and 2 story back house/garage, plus treating around the exterior of both structures with insecticide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Leslie C.
04/2011
5.0
pest control
  + -1 more
They are a local company. We have been using them for nine years. They come out quarterly and come on time. We pay them each time they come out. The same people come out each time, which I like. They are very personable. They come back out if we have another problem without charging us extra. They notify us by e-mail or call us before coming out.
Description of Work: We use Family Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

JACKIE S.
03/2011
5.0
pest control
  + -1 more
They are excellent. They are very personable and prompt. They do good work and kill all the bugs in my house. I had spent hundreds of dollars trying to get rid of the fleas myself, and it would have been so much cheaper if I had called them to come and do it in the first place.
Description of Work: I have been using Family Pest Control for about 20 years. They take care of termites and bugs. Their last visit was to get rid of fleas that had come from squirrels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris K.
03/2011
5.0
pest control
  + -1 more
Personnel from this firm are prompt, friendly and professional. The results of having quarterly spraying have been very positive, and I have not had problems with ants, roaches or silverfish. I will continue using this company, and I would recommend them to friends.
Description of Work: I have been using Family Pest Control for quarterly spraying for quite some time. They spray the house and yard, and remind me when it is time for the next application. I have been very pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Joseph H.
12/2010
5.0
pest control
  + -1 more
Family Pest has been our choice for extermination for many years. They have always been professional, courteous, and their follow-up is excellent. They keep us informed as to when our next service is due and make it very easy to schedule. The results must be good as we rarely see any type of bugs or pests anywhere around or in our home. I would recommend them to anyone.
Description of Work: This was our quarterly service for extermination. They treat the exterior of our home as well as complete interior including attic areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Patrick S.
10/2010
3.0
pest control
  + -1 more
All of a sudden they stopped returning calls, following up, or even showing up. I finally stopped using them and started using another company. They told me that they had been bought out. Actually they weren?t sure what was going on. They used to send out different people every time and this was also one of the reasons I started having issues with them. I had brought it to their attention many times and they used to say that was all they could do. I would not recommend Family Pest Control to anyone.
Description of Work: I used to use Family Pest Control for pest control for 14 years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$100

Response from FAMILY PEST CONTROL
My name is Joanne Burford, and I have been the owner of Family Pest Control since its' inception in 1981. I am so dissappointed to read the comment left by our long-time customer. I personally have been scheduling his appointments for 14 years, so I am sure he knows very well that I have not sold my company. The member has ignored making payments for a Carpenter Ant treatment that we performed earlier this year, and I assume this has something to do with his bitter remarks. We have sent over only 4 different technicians to his home over the 14 years and we have tried our best to provide him with excellent service. I regret that the member chose to end our relationship without personally discussing his dissatisfaction with me. Family Pest Control serves over 1,000 residential customers in San Antonio, and very few have ever had bad things to say about us. My husband and I plan to continue offering superb service for many years to come.

MARY S.
09/2010
5.0
pest control
  + -1 more
The exterminator was courteous and professional.
Description of Work: I had an infestation of carpenter ant. The exterminator explained the situation to me and sprayed the ants. They have since all died.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Rita C.
08/2009
5.0
pest control
  + -1 more
My mother introduced me to them and I was using their services for many years. If I needed them, then I could call them, but I never had to do so. I sometimes do see roaches, but they die the next day itself. It?s been over 5 years, since I had them come home and do the service. I don?t have any problems now. Yesterday when I woke up I saw 3 roaches that were dead in the house. I have not sprayed anything in the house and it?s just whatever they used the last time which has kept the pests away. They used to come once every 3 months and not on a monthly basis like the other pest control guys do. I didn?t want them to come on a routine basis, as I felt it wouldn?t be very effective. I had a dog and I didn?t want the dog to sniff the pesticide that they had sprayed, as it could have been dangerous for my dog. However, it?s definitely dangerous for roaches. They were very good and awesome. In case I have to call them back then I hope they would be the same people who owned it. They never used to send the same guys, but they were all alike. They were very professional, nice and knowledgeable in what they did. I definitely trusted them. If I didn?t like them or trusted them, then I wouldn?t have used them.
Description of Work: I used Family Pest Control services for about 3 or 4 years for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA S.
01/2008
5.0
pest control
  + -1 more
Very pleasant. Small company but growing. I will recommend them to anyone.
Description of Work: Have used them for years. General pest control. I'm going to use them for my lawn as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

GRACE D.
09/2007
5.0
pest control
  + -1 more
I used this company a while back and because they did such a fantastic job I though I would call them again. I was not happy at all with their latest work, there were still termites around. They haven t called me back either, when they were supposed to.
Description of Work: Family Pest Control comes in to spray the inside of my 1,300 square foot home for silver fish, ants, and also to spray the outside perimeter of my home as well. This all took 45 minutes.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Response from FAMILY PEST CONTROL
WE CONTACTED THE MEMBER IMMEDIATELY AFTER REVIEWING HER COMMENTS CONCERNING HER LAST SERVICE. WE PERFORMED A PEST CLEANOUT FOR GENERAL INSECT PESTS IN AND AROUND THE PERIMETER OF HER HOME. THE CHARGE WAS $115 AND SHE WAS TOLD SHE HAD A 30 DAY WARRANTY. WE NEVER TREATED HER HOME FOR TERMITES. I SUSPECT SHE MEANT TO SAY SHE STILL WAS SEEING ROACHES OR ANTS. SINCE HER HOME WAS NOT BEING TREATED FOR PESTS FOR YEARS BEFORE CALLING US, IT IS NOT UNUSUAL TO HAVE A HIGH POPULATION OF INSECTS IN AND AROUND THE HOME. WE WOULD HAVE BEEN GLAD TO RETURN TO RE-TREAT HER PROPERTY, BUT SHE NEVER NOTIFIED US OF HER CONTINUED PROBLEM. OUR OFFER TO EXTEND THE WARRANTY AND RE-TREAT IS STILL OPEN, AS SHE WAS TOLD WHEN I TALKED TO HER ON THE PHONE. SHE TOLD ME SHE WOULD MAKE THE APPROPRIATE CORRECTIONS ON HER REPORT AND CALL US FOR SERVICE THE FOLLOWING WEEK, BUT SHE DIDN'T. WE WANT TO MAKE EVERY EFFORT TO PLEASE ALL OF OUR CUSTOMERS FOR EVERY SERVICE WE PERFORM.

Kim P.
08/2007
5.0
pest control
  + -1 more
They are easy to deal with, extremely knowledgeable and I was very impressed. We will continue to use this company.
Description of Work: This company fixed my ant and spider problem, they sprayed my home and will spray and fertilize my yard as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

DON H.
10/2006
5.0
pest control
  + -1 more
Excellent. On time, polite and efficient.
Description of Work: Quarterly pest control treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

05/2006
5.0
pest control
  + -1 more
I am always pleased with the service man from Family pest control; he is on time and very professional in his work. I have things sprayed quarterly to keep away ants, spiders, roaches and other pests. There have been no problems since we started using this service and he will come again in another four months to spray again.
Description of Work: In December, Family Pest Control sprayed my yard and house. They are here each quarter to spray for small bugs, like ants, roaches and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

JACKIE S.
05/2006
5.0
pest control
  + -1 more
They are a small family business and they do a great job. They remind us when its time to be sprayed and they are real prompt. They were a referral from a friend and have been providing service to us for a while. We do not have any problems with ants or bugs.
Description of Work: The house is sprayed for bugs on the inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

BRENDA H.
05/2006
5.0
lawn treatment
  + -1 more
Family Pest Control did a very good job on our lawn. We were very happy with them. Their price was great. They only charged half of what their competitors charged. The gentleman that came out was very nice to us.
Description of Work: They came out and sprayed fertilizer on our front and back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WANDA L.
11/2005
4.0
pest control
  + -1 more
We have used this company for several years. They are always polite and prompt. I wish they could rid the house of every single pest but we do live in South Texas and that may not be possible.
Description of Work: Quarterly extermination of home and outside of home for common pests like cockroaches, ants, and silverfish. They called to schedule the visits.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60.97

VIRGINIA H.
11/2005
5.0
pest control
  + -1 more
I am very pleased with their service. Highly recommended to other family members. always there when expected and on time. Calls when running late. Appointments made easily
Description of Work: Quarterly pest control of interior and perimeter of the house spraying for bugs and other pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58.95

Contact information

7046 Snowflake Dr Ste 2, San Antonio, TX 78238

https://www.familypestcontrol.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TPCL 4430

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Lawn Fertilization & Treatment,
Animal Removal

FAQ

FAMILY PEST CONTROL is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

FAMILY PEST CONTROL accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, FAMILY PEST CONTROL offers free project estimates.
Yes, FAMILY PEST CONTROL offers eco-friendly accreditations.
No, FAMILY PEST CONTROL does not offer a senior discount.
No, FAMILY PEST CONTROL does not offer emergency services.
Yes, FAMILY PEST CONTROL offers warranties.
FAMILY PEST CONTROL offers the following services: RESIDENTIAL AND COMMERCIAL. Insect, Scorpion, Termite, Rodent, Lawn & Shrub. Official Texas Wood Destroying Insect Report (WDIR). Flea & Tick Control, Termidor Termite Treatments, Lawn Fungus, Chinch Bug & Grub Worm Control, Mosquito Programs, Weed Control, Bedbug Treatments, Wild Animal Capture
We do not maintain lawns, such as mowing or trimming, nor do we do any landscaping.

Contact information

7046 Snowflake Dr Ste 2, San Antonio, TX 78238

https://www.familypestcontrol.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM