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Emergency Cleaning Solutions

Biohazard Remediation, Infectious Diseases, Mold Testing & Remediation

About us

Emergency Cleaning Solutions (ECS) is a family-owned and operated Crime and Trauma Scene Cleanup and Restoration service with over 35 years of public service experience in Austin and San Antonio Texas. Our company has its roots within the fire department and funeral service industry, giving us first-hand experience with traumatic events and the impact they can have on families. Integrity and compassion are of the utmost importance to us and they are signature components of our business.We are a specialized cleaning company that helps families recover from the aftermath of tragedies such a suicide, homicide or unattended death. In addition to crime scene cleaning, ECS also provides decontamination and cleaning services for the following: hoarding and gross filth; blood and body fluids; pet urine and feces; human and animal decomposition; mold remediation; and crime scene chemicals. With our professional and highly-trained OSHA-compliant staff, you can rest assured that ECS technicians are ready to safely handle any contingency, no matter the size or severity. All of our technicians have completed a crime and trauma scene decontamination specialist course with these certifications.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Crime Scene Cleanup; Suicide Cleanup; Homicide Cleanup; Blood and Body Fluid Cleanup; Unattended death; Industrial Accidents; Human / Animal Decomposition; Gross Filth Properties; Hoarding / Hoarders Odor Elimination; Pet urine & feces Cleanup; Medical Waste Disposal; Jail Cell Decontamination Crime Scene Chemicals; Mold Remediation

Services we don't offer

We do not offer general janitorial services or structural repairs.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Steven C.
09/2020
5.0
biohazard cleanup
  + -1 more
So I have to start this review by saying they did make a major scheduling mistake. HOWEVER this review is not about that so much as how they made it right. Once they arrived, we mutually agreed that it would be better to the do the vital portion of the services I had requested quickly rather than the full service we had previously agreed upon. And they did do it very quickly. The scheduling snafu would have cost me extra money (there were other workers involved being paid by the hour), except it didn't. That's because Chris not only didn't end up charging me anything for the job, he actually GAVE ME MONEY to make it right. I mean, who does that? He was also profusely apologetic, saying that something like this had never happened before. Given the lengths he went to to make it right, I'm inclined to believe him. They definitely deserve your business!
Description of Work: Disinfecting/treating belongings as removed from a hoarding/gross filth situation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin P.
03/2018
5.0
biohazard cleanup
  + -1 more
ECS responded quickly to our situation in a discrete vehicle. They were very professional and handled the situation with compassion and care.
Description of Work: Biohazard Clean Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10427 Perrin Beitel Rd, San Antonio, TX 78217

    http://www.emergencycleaningsolutions.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Infectious Diseases,
    Mold Testing & Remediation

    FAQ

    Emergency Cleaning Solutions is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Emergency Cleaning Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Emergency Cleaning Solutions offers free project estimates.
    No, Emergency Cleaning Solutions does not offer eco-friendly accreditations.
    No, Emergency Cleaning Solutions does not offer a senior discount.
    Yes, Emergency Cleaning Solutions offers emergency services.
    No, Emergency Cleaning Solutions does not offer warranties.
    Emergency Cleaning Solutions offers the following services: Crime Scene Cleanup; Suicide Cleanup; Homicide Cleanup; Blood and Body Fluid Cleanup; Unattended death; Industrial Accidents; Human / Animal Decomposition; Gross Filth Properties; Hoarding / Hoarders Odor Elimination; Pet urine & feces Cleanup; Medical Waste Disposal; Jail Cell Decontamination Crime Scene Chemicals; Mold Remediation
    We do not offer general janitorial services or structural repairs.

    Contact information

    10427 Perrin Beitel Rd, San Antonio, TX 78217

    http://www.emergencycleaningsolutions.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day