15 employees. Occasionally uses subs. Cost is determined by the job. No travel charges. Service charges apply. Extra charge for after hours service. May contact through email. Additional contacts: Joseph & Martha Eissler.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Irrigation, landscaping, design & landscape maintenance. Irrigation system maintenance, rebuilds, seasonal check-ups. Installation of flagstone and other hardscaping. LANDSCAPE MAINTENANCE IS BY ANNUAL CONTRACT.
We've been using Mike and Eden for about 3 years between two houses. We have a monthly maintenance plan that costs around $135/month for two mows a month. They guys are quick and professional and we have developed a high degree of comfort with them and let them help themselves into the backyard to take care of the yard. Highly recommend.
Description of Work: We use Eden for our lawn maintenance. We have a monthly contract where they mow, edge and trim twice a month, do a semi-annual check our or sprinkler system, and fertilize our beds twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Steve D.
03/2013
1.0
landscaping
+ -1 more
It was a very bad experience that I would not recommend to others.
Description of Work: I had to file a BBB complaint against this company to get replacement of one of the trees. Owner replaced the tree in order to get the BBB complaint resolved but would not follow-up on extensive underground irrigation work performed. I had to file a second BBB complaint to cover the cost of getting another irrigation company to examine my irrigation system and make necessary repairs. Further, I also had to hire another company to monitor my irrigation system pertaining to proper operation in the future.
In a word: TERRIBLE. Owner, Mike Eissler, and his daughter, Katherine, have a difficult time being honest with their customers. All of the work they performed for us was sub-standard and overpriced. With respect to the leveling and sodding of yard, Eden did not bother to do any leveling prior to installation of the sod, nor did Eden bother to kill all of the weeds in our yard prior to laying sod over the ground. After the sod was laid, there were significant, large, gaps in the yard and unevenness. Also, Eden laid sod over tools, trash, sprinkler heads, and even placed large swaths of sod on top of large boulders and rocks where it knew the sod would die. When I pointed these deficiencies to Eden, Mike Eissler admitted the mistakes and then promised to correct them under the warranty. When the one year mark arrived, Mike expressly refused to honor his warranty and multiple promises to me over the past year that he would correct the dangerous, unsightly, and uneven conditions of my yard. I have now had to hire an attorney to pursue Eden for their fraudulent acts and omissions. With respect to our plant beds, Katherine sold us the same design plans that she uses for other properties -- nothing really custom and special about that. Then, Katherine sold several overpriced plants/trees and materials and excessive amounts of delivery. Like the sod installation, Eden skipped whole sections of laying weed barrier in our plant beds, and then, tried to cover over those areas with mulch so we would never know. I'm talking about skipping hundreds of square feet in the installation -- and then billed us for the work. Eden was also failed to kill any of the weeds prior to installation of the plant beds, and it covered over and broke several of our sprinkler heads. Finally, Eden designed an underground drain to traverse my driveway and one of the plant beds -- the drain does not work as designed or promised, and Eden refuses to repair or replace it. In fact, I received several bills that included work that was never performed and charges for other things that were "incorrectly" calculated and should never been included on my bill (e.g. charging tax on top of tax, and charging it at a higher than permitted rate). In sum, if you are looking for a landscape company that is dishonest, incompetent, charges excessive money for their "work product", treats you horribly, doesn't perform what it promises, and has no intention of honoring its warranty -- then Eden Lawn & Landscaping, LLC is, in my opinion will be a great match for your needs.
Description of Work: We hired Eden to do a number of projects including: re-sodding our entire lawn, leveling our yard, designing plant beds, installing plant beds, and repairing/reconfiguring our irrigation system.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,000
Response from Eden Lawn & Landscape LLC
The Member leaves much of his story untold. Anyone that is interested should contact us for details. The Member bought a property that had not been maintained for years. He was getting letters from his HOA and his neighbors were complaining. Eden came in and did the work requested.
Lori H.
05/2010
5.0
landscaping
+ -1 more
They gave a competitive price, kept me posted on start date. When time to start project, designer walked through entire project making adjustments based on my questions or concerns. The completed the entire project in three days and it is beautiful. Then one of the owners came by two days after to make sure I was happy and nothing needed to be addressed. He made some adjustments to sprinklers and went on his way. I was very pleased with everyone on this project and would highly recommend them.
Description of Work: Tore out existing beds (jungle) across entire front of house. Replaced edging with limestone, designed and executed new beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Natalie Z.
02/2009
5.0
landscaping
+ -1 more
They designed the yard & suggested layout of grass, patios, walkway & plantings. They were sensitive to my water conservation requests. Mike (the owner) arrived with the crew the first day & had a manager check in daily after that. They were both open for questions, always kept me informed of progress. Mike susequently has checked on the yard to make sure the grass is taking. They followed up quickly & are professional & knowledgeable.
Description of Work: Complete sprinkler system & sod installed for entire yard. Rock patio (2) installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn Irrigation,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Fertilization & Treatment
FAQ
Eden Lawn & Landscape LLC is currently rated 3.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Eden Lawn & Landscape LLC accepts the following forms of payment: Check
Yes, Eden Lawn & Landscape LLC offers free project estimates.
No, Eden Lawn & Landscape LLC does not offer eco-friendly accreditations.
No, Eden Lawn & Landscape LLC does not offer a senior discount.
Yes, Eden Lawn & Landscape LLC offers emergency services.
No, Eden Lawn & Landscape LLC does not offer warranties.
Eden Lawn & Landscape LLC offers the following services: Irrigation, landscaping, design & landscape maintenance. Irrigation system maintenance, rebuilds, seasonal check-ups. Installation of flagstone and other hardscaping. LANDSCAPE MAINTENANCE IS BY ANNUAL CONTRACT.