Eberle Septic

Really happy with the work explains the process of the work next step if you have other pro

The job was done on time. He was very nice and explained it all to me.

Chad explained everything nicely in a way I could understand. Did their job quickly and efficiently and gave insight on what to do for future services that may be needed.

Excellent customer service!! Knew his stuff!

He said there was an issue with my system. I asked if he could still pump out my tank and then I would have my regular septic maintenance company handle the issue. He pumped out the wrong tank! He only pumped out water and left all the solids. When my regular company came out later, they said he should have started with the solids instead of only pumping the last tank. So basically what he did was useless and now I have to pay another company to pump it out again since he left all the solids. Complete waste of money!!!

The owner was wonderful, good communication about when he would arrive and a good explanation as to what my septic system issues were. I will be using him again. The pricing was fair and there were no surprises. Glad to give him my business.

Chad was very helpful and informative! He arrived on time and did a great job! The price was fair and I’ll be using his company services again! I highly recommend him….

Chad was very communicative! Detailed explain of service and recommendations for septic upkeep. Very polite and respectful. Found our septic service company!

Chad is very knowledgeable and Eberle rates are competitive . Highly recommend.

I would rate them 10 if possible. They were great on the phone and they were here on time. It was an awesome experience.

Eberle quoted a price for pumping out the septic tank ($499 up to 1000 gallons) then continued to add additional charges for every and additional service, such as, finding the septic tank ($300) and clearing out the clogged line ($500). We found the tank ourselves then agreed to have him pump it out for $499. After he finished the job, he said our tank was 1050 gallons and charged an additional $245, plus tax for a total of $812.67. He also told me at the time of payment, that if I paid with cash, it would cost $500 (a savings of $300), otherwise it was $812.67. The bank was closed so I could not get cash. He would not accept cash the next day, had to be at time he finished the job. Sounds shady to me. Also, if paid with credit card, he would add the merchant processing fee. which was another $30. As business owners ourselves, we believe this young man has a lot to learn about business and customer service. I will not be hiring him again.

Chad is very knowledgeable. Hr gave me tips for septic maintenance. Thank you Chad

Thank you for friendly and helpful service

Excellent work, excellent professionalism. Will hire again.

Pumped flushed and cleaned septic tank guick and easy in a timely fashion. Great experience.

the estimate was 499.00 I paid 649.00 I am not sure what the increase was for

He did a good job; however, charged us $200 for the use of our own water supply.

On Nov. 24 Eberle Septic (ES) pumped out my septic tank discovered the tank had collapsed required replacement. He is only licensed to pump tanks & is proficient, albeit messy. He offered to find a septic company/installer quoted $12K for new system- tank, leach lines, labor. He  subcontracted, Salmeron Septic. Chad needed to be paid in cash because his subcontractor had to purchase tank, rent trailer backhoe. Chad pledged he would handle everything & be on-site to supervise the entire process said install would take 2 days. Initial install  (Dec. 8) was rescheduled due to rain.  After the old tank was removed, the install was scheduled for Dec 15. Kyle did not show up or contact Chad. 3 days later it was discovered Kyle was in the hospital. This turned out to be a significant issue. Kyle has had a chronic and debilitating disease for years, he was completely incapable of functioning and never should have accepted the job. Chad told me his subcontractor was excellent, this was their family business.  Many work days were cancelled or Kyle would arrive, stare at the job and leave because he was too sick. I went 5 weeks with a giant crater in my yard, no septic system. My clothing, carpet, couch, bed, air, everything, was saturated in septic odor.  Chad disappeared after he got his money, I never saw him again, though he promised to oversee the install. Because I was working and Chad never showed up, I hired a man to oversee the work and workers at $200/day ($400 total) for the two days predicted for the install. Day 2 Kyle was again a no-show, so my hire got paid $200 as promised, but with no one to supervise he got a day off- paid. Several days later Kyle?s step-father arrived with a 1000 gal tank for a 500 gal hole. The 1000 gal tank sat in my yard for about 7 days.  On Jan. 7 Kyle appeared, dropped the tank in the hole, I don't know if it is connected to the old leach field or not (I paid for a new leach field, but never got it), then left the job incomplete. He does not respond to emails or calls. I specifically asked Kyle not to spread the contaminated rock and soil from the dig over the yard, my landscaper was coming to remove it. He spread it over the yard any way. He left my fence and irrigation system in pieces. He damaged a tree, it must be cut down It must be cut down. He spread the contaminated soil over newly  landscaped property, over new topsoil and new St. Augustine. The cost of the septic tank is one thing. The mounting cost of the damage is mind boggling. Nothing can be done unless I hire an attorney and sue him. Angi.com is not responsible for the havoc wreaked.

He was very professional and explained the process and gave me instructions on preventive maintenance.

n/a

Everything went smooth. He gave some good advice on maintaining the septic system. We will use this company again!!

Chad did a great job.

Immediately came out and fixed the problems I had. Would recommend!

Good job. Got to work immediately and was finished in about 1/2 hour. They knew what needed to be done and seemed quite experienced. The main thing is that the tank is pumped out, no mess and no complications. We agreed on a price for the job and that is what I paid. Watch out for companies that give you an open ended quote and tell you about charges that will depend upon ... .

Awesome work , was in and out no problem or worries