DTS Remodeling LLC

We hired David to complete some updates on a newly purchased home (retile, paint, update fixtures, replace deck and install new appliances). He kept reiterating it was a “very simple job, very easy” that would take 4-6 weeks. Unfortunately, that expanded into 16 weeks (yes, 4 MONTHS) of never-ending frustration. Many days there were only one or two unskilled laborers on site puttering without any guidance or supervision as David popped in only once or twice per week (and he repeatedly chastised me for stopping by my home daily and raising concerns). The job took 4 times as long as promised because the workers just weren’t able to complete things correctly the first time (and often not the second, or third attempts); they also repeatedly expressed they didn’t have tools and supplies to perform the job correctly. There were many days when no one showed up to the site. And when they did come to site, they exhibited complete disrespect for our home, leaving food and drinks spilled throughout the house (welcome rats and roaches!), dropping trash all over the yard to blow into neighbor’s yards, pouring paint down the sink drains, etc. We are still working through correcting issues ourselves 4 months after the job was “finished”. The photos show a few samples of DTS’s work: 1. We purchased Italian-made porcelain tile through Emser with rectified edges (to allow for thinner grout lines), not cheap China-made ceramic tile with inconsistent manufacture. However, DTS did not perform surface preparation prior to install and was unable to lay the tile level so sharp corners and edges catch your feet throughout the house, requiring shoes to be worn indoors now. 2. DTS insisted on sanding/sealing ½ the deck at a time and completed the second half during wet, rainy weather over our protests. That second half mildewed under the seal and the sealant is now chipping off. When contacted, David Steiner stated there was no warranty on this work as he didn’t make money on this specific portion of the $37,000+ job (even after he charged an additional $1300 to sand the deck as the original contract only itemized building and sealing it, not the needed preparation of sanding). He texted: “I can not warranty work that I did at cost…..if you want that section to be redone – you have to pay for it”. So 3 months after we paid $13,350 for a new deck this is what it looks like. 3. We used redwood for the deck, purchased through DTS from Allen and Allen at a premium price for better durability than pine or cedar. After building the deck, the installer applied white caulk (yes caulk!!) all over the wood, including over screw holes and where any two pieces of wood met. When he proposed this idea, we repeatedly told him not to do so. After caulking, he applied some kind of stain over it to try to hide it; all of the light colors in the pictures are caulk, not wood tones. Three months later, random slashes of stain are now visible everywhere as the sealant is failing. 4. Despite repeated request to please respect our house, we daily found a sink full of construction debris, paint, etc. as they poured trash and paint down the drain and into the septic system. 5. Our kitchen vent hood never worked properly after installation: it was very noisy and didn’t have any significant suction/air flow. When we opened it up, we found out why: rather than using the correct straight metal pipe for unobstructed air flow, DTS used flex conduit and just jammed up an entire roll (rather than trimming it) so the air space was almost completely occluded by yards and yards of excessive flex conduit.

Horrible, we are now a year out and the cabinets are falling apart and chipping away, the doors are falling off. The patchwork they did they didn’t match the gloss so there are shiny spots throughout the house, the crown molding was butchered and not matched, the granite is chipping away and will get stuck in your skin in you run against it, and the seal from wall to granite is cracking (so it looks like it’s going to fall off the wall at any moment) David is a nice man, but his team did a horrible job and we’ve all lost money on a horrible job done.

We are very happy with our master bathroom remodel. David shows a commitment to quality. He offered options and made suggestions as well. He was very responsive throughout the whole process. We will be using him again.

Unlike two other remodelers who provided estimates, David did not offer his ideas but simply listened to what we wanted and provided it. That's what we wanted since we knew what we wanted.

David and his crew were all very hard working, professional, and friendly throughout our bathroom remodeling. David was incredibly responsive to our questions and concerns and went the extra mile accommodating to our needs throughout the project. He was honest when sharing his professional opinion in a way that made you trust that he had your best interest in mind. We have worked with a handful of different contractors for our various home renovation projects and David is the only one that we would gladly work with again in the future.

Thanks to David for a job well done. He fixed our dry wall damage and flooring damage from a water leak. His pricing was fair, wood floor installation was amazing and overall a great job including timing and professionalism. Will defenitely recommend and or use him on another project.

All repair and renovations went very well. Contract labor was great and David was able to get the job scheduled and completed on short notice! 100% satisfied.

Outstanding. David and his team provided outstanding advice and quality workmanship to help us prepare our home for selling. His promptness and followup was superb and pricing was very reasonable. We recommend DTS Remodeling to anyone needing small to large jobs. Its hard to find a contractor willing to take on small jobs and David came through with flying colors.

Excellent. David came in and fixed up a disaster left by a previous contractor. He fixed up a botched tiling job. He replaced chandeliers, painted several rooms, fixed doors and cabinets, did landscaping, replaced fans and did a fantastic clean up job. He kept to a schedule and finished the work to my satisfaction. I highly recommend him.

very satisfied with overall process. David was very responsive and cares about the reputation of the company. Installers were friendly and professional.

Excellant workmanship and highly professional contractor. The project started on time and just as promised. The team started the mornings no later than 9:30 am and were out shortly after 3:00, worked Monday through Friday and off on weekends. Workers are reliable and courteous. Communication was key and we were kept in the know immediately after a days work with expectations set for the following day. The project started off quick and moved fast. Within 8 weeks we were moving back into our master bedroom. Despite job complete, contractor remains in contact with us for any questions or concerns regarding the project and minimal touch up work needed. We are very pleased with the outcome, professionalism and highly recommend DTS Remodeling.

David was very responsive from the initial call to the final walkthrough and always prompt returning texts and calls. He was understanding of our budget and provided valuable insight into the different options available to us for various parts of the project. We're very happy with the end result.

It went well.

I was very pleased with David and the service he and his crew provided. They worked with my schedule and finished on time. David is very receptive to give you what you want and fix any thing you find after work is completed; so you are happy with your project. I did call David for something I did not like and he was here to check it out and get it corrected to my liking the next day. Impressive! I would call DTS Remodeling LLC. again for their services. Thank you David and crew, we love our new space and floor!

Outstanding. David listened to what I wanted and even made recommendations that I hadn't thought of. I was so grateful that he did because they were suggestions that I wanted. But he never pushed anything on me just put the idea's out there if I was interested. David's custom cabinet maker hand-built my cabinets exactly as I wanted them. David showed me different options for the quartz and made suggestions for the faucets. I'm so glad he did because it all looks so great together. He was very patient with all of my decisions and ensured I received everything exactly as I wanted it. David was onsite when everyone was here to make sure everything was done as promised and on time for the price he quoted me. We have two BEAUTIFUL bathrooms now, thanks to David and his crew. We can't wait to have them do the tubs, showers and tile work. I will definitely hire David to do all my projects and will highly recommend him & his crew to anyone--they do AMAZING work!

Excellent. Will definitely be using in the future!

Excellent results - love our kitchen now!

Excellent work- attention to detail . Keep the work areas clean. Post project clean up great.

Very well. Great job.

Excellent experience, David was very transparent and set expectations up front. He elicited and was very responsive to questions. Quality work, punctual, communicative, went over and above and was quick to offer his expertise where applicable. Final product looks wonderful, he and his crew did an awesome job! I would definitely hire again.

It was great! David was very attentive to detail and made sure I was satisfied. We was always responsive to my questions, gave me good ideas and did a great job!

I have had various Contractors over the past 8 years, and none of them can compare to the work that David Steiner and his crew have done. The timing...all the work done was completed in three days...as promised, their special attention to detail and craftsmanship is exceptional, they are dedicated to the project, I received continuous updates on the progress, their work is unparalleled. David was attentive to my needs and wants, he gave me ideas I have not even thought of. David and his crew were on time every day; they all were courteous and professional. David even took care of things that I did not even ask for. David and DTS Remodeling have integrity! I have add pictures of the before and after. My kitchen remodel is next and I am using DTS Remodeling; I will not use anyone else. Sue S.

We couldn't be happier, David and DTS listened to us throughout the process and really created the perfect home my wife and I had always wanted. We went from a house that was old and outdated to a brand new home. The transformation couldn't be more stark. And it was all done exactly to our plans!

Job went great from start to finish we were very impressed with the completed job and at a great price. We will work with them on more projects in the future. Thanks