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22 years of trusted experience
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Reviews
4.36 Reviews
Showing 1-6 of 6 reviews
KEITH S.
02/2016
computer repair
+ -1 moregreat service and prices
Description of Work: New desktop computer, transferred files from old computer
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Yes, I recommend this pro
$275
Christopher H.
05/2015
computer repair
+ -1 moreunknown
Description of Work: Purchased monitors and staff provided assistance on how to connect dual monitors.
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Yes, I recommend this pro
$250
Mark S.
12/2012
computer repair
+ -1 moreTook my laptop mostly to get the data off since I figured it was not able to be repaired. I paid for diagnosis fee just in case. They called with answer earlier than promised and suggested using the drive in an external case instead of paying to have data recovered, which saved me a lot of money, I'm sure.
Description of Work: Very prompt & professional.
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Yes, I recommend this pro
$75
Brad C.
06/2011
computer repair
+ -1 moreEverything went well. Story was given above.
Description of Work: I learned about PC Outlet thru word of mouth. A previously-hired home-based technician had recommended them. Last fall (2010), they replaced a hard drive on an old Dell Dimension PC. This past Spring, did data transfers from the old Dell PC to brand new HP tower & LT. I worked with Jeff, the service manager and can only say that I got professional service, that was done right. They are probably busy all the time. So, it's worthwhile to give them some time to call back. Jobs were done right and I will use them again for more hardware issues. I plan to bring in the old PC & LT for data wipes.
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Yes, I recommend this pro
$100
Glen M.
06/2010
computer repair
+ -1 moreAfter 4 days the technicians called to say "sorry we can't fix it, you can pick it up now." When I asked whether my diagnostic fee would be refunded--since no repair had taken place, no more specific diagnosis than "you have a software problem" had been provided--I was told "no." Any other service center, whether it be PC service, automobile service, vacuum cleaner service, etc., will charge a diagnostic fee to be applied to the cost of the repair or in exchange for a diagnosis. In my case, the fee was charged despite the inability of the technical staff to fix or diagnose my problem. When a problem exceeds the ability of the technician, that technician's "time" is without value to the customer--my results are identical to those of paying a toddler to sit on my computer for 4 days. It is a disservice to their customers to so completely dissociate their charges from results. A well-run business would recognize there are exceptions that should be made to a No Refund diagnostic policy--viz., if we can't fix it or even tell you what's wrong, we won't charge you. This is the policy of Best Buy's Geek Squad--where I would anyone in search of expertise and fair pricing.
Description of Work: PC brought in with specific software failure (Windows Mobile Device Center would not sync with Windows Mobile device). The shop was charged with fixing or at least diagnosing the problem.
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$40
Response from Discount Electronics
Alonso J.
01/2008
computer repair
+ -1 moreI have been consistently pleased with the work they have done in the past. They are fast and courteous.
Description of Work: On Sunday afternoon, my computer suddenly stopped running, no lights, no sounds, nothing. I took my computer to PC Outlet as they have done other computer work for me in the past (installing HD, DVD). They charge $40 for a check (which is then applied to the repairs) and they contact you within 2-4 working days. In three days, I called and they indicated the computer had done just fine while in their custody and had done several diagnostic checks. My computer has not experienced any further problems. I am a little confounded but happy that the company is honest and did not try to sell me any unneeded repairs or parts. They also have a large selection of used computers and parts.
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Yes, I recommend this pro
$40
Contact information
2206 NW LOOP 410, San Antonio, TX 78230
www.discountelectronics.comService hours
Sunday:
11:00 AM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 9:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
Discount Electronics is currently rated 4.3 overall out of 5.
Sunday: 11:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Discount Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Discount Electronics does not offer free project estimates.
No, Discount Electronics does not offer eco-friendly accreditations.
No, Discount Electronics does not offer a senior discount.
No, Discount Electronics does not offer emergency services.
No, Discount Electronics does not offer warranties.
Discount Electronics offers the following services: COMPUTER SALES & REPAIRS.
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Contact information
2206 NW LOOP 410, San Antonio, TX 78230
www.discountelectronics.comService hours
Sunday:
11:00 AM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
9:00 AM - 9:00 PM