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COOPER APPLIANCE CENTER

Appliance Repair, Appliance Repair - Small, Plumbing

About us

Serving the San Antonio, TX area since 1986

Business highlights

39 years of trusted experience

Services we offer

IN HOME REPAIR SERVICE ON REFRIGERATORS, FREEZERS, RANGES, OVENS, COOK TOPS, MICROWAVES, DISHWASHERS, WASHERS, DRYERS.

Services we don't offer

NEW/USED APPLIANCE SALES, PARTS. REPAIRS ON BUILT-IN REFRIGERATORS AND SOME FOREIGN BRANDS.


Accepted payment methods

Check

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-19 of 19 reviews

JANINE P.
07/2017
5.0
plumbing
  + -1 more
He was very professional. He called back. I don't know how to compare what he charged. He completed it the same day. He took care of it. I don't know how it would compare to someone else, but I needed it fixed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Jerry H.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michelle M.
06/2015
1.0
appliance repair
  + -1 more
First Coopers was doing a great job. He did first what he thought was necessary to fix it and fixed the not draining issue. When we were still having problems we called AHS again and they sent him out again. He re-diagnosed the problem said he would research which control panel was out, we never heard from the guy again. AHS said he ordered the parts and sent a message to him and we still have not heard from him and that was last week. My husband called a couple times in there and I have called and we've gotten no return call.
Description of Work: The provider was supposed to fix my dishwasher. There was supposed to be a service charge but AHS waived that.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carlotta S.
05/2015
5.0
appliance repair
  + -1 more
He is a wonderful and polite man. He is very prompt. You ususally call and leave a message and he will get back to you. He is very cost effective. I wouldnt call anyone else.
Description of Work: He repaired my fridge and replaced my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
04/2015
5.0
appliance repair
  + -1 more
Everything went very well. On the first visit, Chris repaired the dryer and inspected the dishwasher. He checked the washer and let me know that replacement parts were needed. He returned on my next day off from work to repair the washer. Chris is very knowledgeable and professional; and it was a pleasure to have him make the repairs needed. Please note that the amount that I paid was the contracted amount with my home owner's warranty. That amount did not cover the entire repair costs--the difference was paid by the home warranty company.
Description of Work: Chris Cooper was contracted by my home warranty company to repair my washer and dryer. He also inspected my dishwasher and recommended a different soap to use and how to clean up old soap residue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JO L.
08/2014
5.0
appliance repair
  + -1 more
Chris was extremely efficient. He wasted no time when he was working. On visit one he pinpointed my problems immediately and relayed the least expensive way to solve them. I was extremely satisfied with the results of his work and will definitely be using him again.
Description of Work: Chris Cooper replaced the water resevoir, the ice maker and cleaned my freezer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Rene P.
02/2014
4.0
appliance repair
  + -1 more
Mr. Cooper came out on Wednesday 2/12/14 to diagnose the problem, he said it would take roughly about 1 week, fortunately the washing machine part came in sooner than anticipated, so Sunday 2/16/14 he calls and say that he would come by and finish the job, we are pleased with his services.
Description of Work: Washing Machine Repair.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Gary S.
06/2013
5.0
appliance repair
  + -1 more
Chris Cooper made a very positive impression on us when he came to our house to examine our oven and microwave. He quickly diagnosed the problems. Both were covered under a home warranty. The control panel was sent to him and he did some additional work on it. He came out and installed the control panel and it worked perfectly. When the microwave arrived, he installed it. He did not charge for the additional service call. We were very pleased with the outcome. We were especially pleased with the honesty and integrity of Chris. He maintained excellent communication with us, responded to phone calls and emails in a very appropriate manner. I highly recommend him to everyone as an excellent technician, and a wonderful businessman!
Description of Work: Chris Cooper, the owner and operator, responded quickly to our call and came to look at our oven and microwave. He ordered a replacement for the control panel on the oven and ordered a new microwave. Both were under warranty. He brought back the control panel and installed the microwave when it arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles H.
01/2013
5.0
small appliance repair
  + -1 more
Over all could not ask for better service. Timely, courteous, professional and reasonable. .
Description of Work: Wash-machine was making strange noise when washing. Called Cooper's Appliance left a message. He called that late evening after completing days work and set up time for evaluation. Called a few minutes before scheduled time to tell me he was on his way. Arrived a short time before time scheduled. Quickly diagnosed problem had needed items with him and had service done within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David S.
12/2012
4.0
appliance repair, small appliance repair
  + 0 more
Work was done as stated great. Informed the steps he was going to do and showed them as he was doing his work.
Description of Work: Service was good, they set a time for the appointment and they were on time. The staff who did the repaired did a great job in explaining what he was doing and what the problem was. Dishwasher works great.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$45

DANIEL J.
07/2012
1.0
appliance repair
  + -1 more
unknown
Description of Work: I am very disappointed. I called twice on Thursday 28 June 2012 and got a recorded message to leave details about the service I need = upright freezer leaking and not freezing completely. I left the full information including how to reach me on my cell phone, which I carry with me at all times. Today is Sunday 1 July 2012 and I have not received a callback. I selected Cooper Appliance because it had good ratings in Angie's List and it is in a nearby zip code (78227) to mine (78228), so I thought it would be convenient for them to come by. They've made no attempt to explain this non-service and I can only rate them F in all categories where it makes sense, skipping Price and Quality.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from COOPER APPLIANCE CENTER
My apologies to member. I am currently operating as a one man operation which often overloads me with work. While I make every effort to respond to all service request, I must admit that one falls through the cracks on occasion.

Layne S.
05/2012
5.0
appliance repair
  + -1 more
Chris arrived on time and got right to work. The problem turned out to be a faulty installation by a previous contractor, but Chris double-checked for other possible problems as well. Chris is both friendly and professional in his demeanor.
Description of Work: Repaired non-working dryer connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Charles H.
01/2012
5.0
appliance repair
  + -1 more
He did a great job. He is very nice and honest. I would use him again.
Description of Work: He replaced a part in the refrigerator and also followed up for free when it was faulty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JIM B.
09/2010
5.0
appliance repair
  + -1 more
Suspect he cut his lunch hour short so he could squeeze us into his schedule. This was one of those rare times when the right guy, with the right attitude, and the right price showed up. An outstanding transaction all-around. Definitely recommend!!!!
Description of Work: 25 year-old refrigerator stopped cooling. Chris diagnosed the problem in no time, had the fan motor he needed on-board his truck, slapped the new motor in in nothing flat, charged a very reasonable price, and was on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

james O.
08/2010
5.0
appliance repair
  + -1 more
He looked at the washer and we weren't able to find anything wrong. We couldn't duplicate the noise, so it was a false alarm. He was quite good.
Description of Work: I was getting a strange noise from my washer, so he looked at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Charles H.
05/2010
5.0
appliance repair, small appliance repair
  + 0 more
Friendly response within an hour of the call. Diagnosed problem quickly and had repairs done within two. Price more then fair.
Description of Work: Eight year old refrigerator had stopped cooling for at least several days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ronald L.
04/2010
5.0
appliance repair
  + -1 more
very well
Description of Work: repair self cleaning unit on oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

CELYNA D.
06/2008
5.0
appliance repair
  + -1 more
They were sent by my home warranty company. They have been to my house twice within a couple of months. I am very impressed with their punctuality and that they were able to come out the day I contacted my warranty company or the next business day.
Description of Work: Appliance repairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIO H R.
08/2006
5.0
appliance repair
  + -1 more
Excellent diagnosis of problem fixed in minimum time. Received the necessary part in minimum time.
Description of Work: Fixed the thermostat on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    2512 SW LOOP 410 #5, San Antonio, TX 78227


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Plumbing

    FAQ

    COOPER APPLIANCE CENTER is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    COOPER APPLIANCE CENTER accepts the following forms of payment: Check
    No, COOPER APPLIANCE CENTER does not offer free project estimates.
    No, COOPER APPLIANCE CENTER does not offer eco-friendly accreditations.
    No, COOPER APPLIANCE CENTER does not offer a senior discount.
    No, COOPER APPLIANCE CENTER does not offer emergency services.
    No, COOPER APPLIANCE CENTER does not offer warranties.
    COOPER APPLIANCE CENTER offers the following services: IN HOME REPAIR SERVICE ON REFRIGERATORS, FREEZERS, RANGES, OVENS, COOK TOPS, MICROWAVES, DISHWASHERS, WASHERS, DRYERS.
    NEW/USED APPLIANCE SALES, PARTS. REPAIRS ON BUILT-IN REFRIGERATORS AND SOME FOREIGN BRANDS.

    Contact information

    2512 SW LOOP 410 #5, San Antonio, TX 78227


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed