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Comfort-Air Engineering & Primo Plumbing, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Since 1964, Comfort-Air Engineering & Primo Plumbing Inc has been serving San Antonio, TX and its surrounding areas in all its heating, cooling, & plumbing needs. If you want a heating, cooling, & plumbing company that offers upfront pricing, has free estimates on replacement systems, has been in business for over 50 years, is 5 star rated and family owned, then Comfort-Air Engineering & Primo Plumbing Inc is for you. Call now to schedule an appointment!

Business highlights

61 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 210 reviews

gary G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonard M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Quarterly maintenance& filter change.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SHIRLEY F.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: About 13 years ago we bought a heat pump (combination heat and A/C from them. We took out a service policy where they check it twice a year; once in spring and once in fall. They always do an extensive job, and both visits total $129.00 a year. They always do a very good job, and when it is time to replace our system, they are the first ones we will check with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

ana C.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Rowdy and apprentice replaced my gas water heater as it was old. I was concerned the new models wouldn't fit in my laundry room closet and it was a close fit. New features intrigued me with the pressure tank and didn't need a flame to light. Guys were great, efficient, and wasted no time. I'm happy, heater fits and its cooking, guys are done. Yippie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,058

Carole S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a part that first had to be ordered. Technician was courteous & prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338

Mary P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't remember what they did on the last call, but they installed our system, and are always prompt when we have a problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcie S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

JoAnn C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helmut K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual servicing of my home AC systems. Includes warranty on parts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Anne O.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I needed a new ac/heater and after checking several companies for estimates and from many recommendations from others, I called Comfort Air. They were very punctual and very professional and I felt their quality of work was as reported from the ones who recommended them. I have had it now about a year and have not had any problems. I am very, very pleased and would not hesitate to recommend their company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

julian T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

wilbur D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lloyd D.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were invited to my home to do a service and check conditions of our A/C and heater system. The service was completed in good fashion however, this turned into a sales pitch to purchase a new system. $11,000 to purchase and install a 17 seer system. I'll get 2 other quotes.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39

Thomas F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: had to replace major components in AC unit as well as heat pump. Worked with manufacturer to have warranty cover parts. Would have been extremely expensive were it not for them going the extra mile. They went above and beyond for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Raymond C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was having trouble with my furnace. A freind recommended Comfort air as he had used them for many years. They responded to my call within 4 hours and said the furnace which was 28 years old needed to be replaced. I was approved for thier 2 year payment plan at no interest and they came out within 2 days and did the entire replacement in about 3 hours. They then scheduled the City Inspector for a Code Compliance inspection that occurred within 2 days. The workers were extremely knowledgable and neat. They left no mess in the work area and they even checked the A/C to make sure everything was working properly. I highly recommend Comfort Air and they will be doing all my future A/C and heating work and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chanel G.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We have been using Comfort Air for 7 years. They've helped us with everything from Heating and A/C maintenance, replacement units, additions, and plumbing issues. They are ALWAYS professional, timely, and thorough. I'm happy to recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$144

Response from Comfort-Air Engineering & Primo Plumbing, Inc.
thanks for the feedback. We work hard to make sure we don't waste your time and do a professional job.

Frank P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I gave you a good rating when they installed a new system in 2011. Still gives good service.
Rating CategoryRating out of 5

Jack Y.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced upstairs HVAC unit (heater, condenser coil, outside compressor). It went well. Great service. Will use in the future as needs indicate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Linda C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a regular checkup of my heating system. When we needed a new HVAC system, I wanted American Standard. We chose Cool Concepts for their reasonable price and rapid response.(Not all companies returned our calls in a timely manner). We have had them provide regular maintenance ever since.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Doug B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi annual service on two heat pump/air conditioner. I have used comfort air for over 15 years. They are by far the best value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jennifer F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
HAC146
Trade License Locale
Texas
Trade License Authority
City of San Antonio
Trade License Expiration
06/25/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening,
Insulation,
Metal Fabrication & Restoration,
Natural Gas Lines

FAQ

Comfort-Air Engineering & Primo Plumbing, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Comfort-Air Engineering & Primo Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers free project estimates.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers eco-friendly accreditations.
No, Comfort-Air Engineering & Primo Plumbing, Inc. does not offer a senior discount.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers emergency services.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers warranties.
Comfort-Air Engineering & Primo Plumbing, Inc. offers the following services: Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.
duct cleaning

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed