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Comfort-Air Engineering & Primo Plumbing, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Since 1964, Comfort-Air Engineering & Primo Plumbing Inc has been serving San Antonio, TX and its surrounding areas in all its heating, cooling, & plumbing needs. If you want a heating, cooling, & plumbing company that offers upfront pricing, has free estimates on replacement systems, has been in business for over 50 years, is 5 star rated and family owned, then Comfort-Air Engineering & Primo Plumbing Inc is for you. Call now to schedule an appointment!

Business highlights

61 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 210 reviews

REBECCA E.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired a leak in the front yard. Stayed after hours until the work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Comfort-Air Engineering & Primo Plumbing, Inc.
Thank you for your review. Yard leaks are the worst. Glad we were able to stop the leak and save you some money!

Raymond C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came in took care of the leak and air-conditioning system fixed everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

verlon M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maint. identified a coolant leak behind wall. Technician worked in the tightest, dirtiest, hottest part of attic to replace the line, saving me the expense of cutting into the wall. Technician damaged ceiling, but Comfort had no problem getting it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,500

verlon M.
12/2015
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Unclogged main line, misc maintainence, replaced corroded kitchen line. Not bothered by my nosiness and hovering. Left worksites clean and neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$500

KENNETH K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced Flame Sensor; routine winter preventive maintenance service. We have used Comfort-Air since ~1987. This particular tech Will, was excellent, in answering my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Doug B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi annual AC/heater service on two systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Albert M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service the heater portion of the H/AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Frank C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time, on budget
Description of Work: Replace air conditioner & furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Larry S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put in Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My house water damage due to a leak in my foundation. They rerouted broken pipes in my foundation through the ceiling. They were here and gone in very good time. I truly don't remember the exact price as they had to return due to a second leak the following day. Very prompt, concerned, and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kimberly V.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan N.
08/2015
5.0
plumbing
  + -1 more
It went great!
Description of Work: My drain was clogged and they came out and not only fixed that but also went above and beyond by cleaning the faucets with vinegar. They also called the city for me and told them the pressure was too high on my water and damaging my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

SAMUEL C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
a
Description of Work: A/C stopped cooling on 100 degree plus evening about 7 PM. I called Comfort Air, got on list for next technician. Tech called from Seguin at 8 PM, kept up updated on arrival time, and arrived approximately 9 PM. Troubleshot A/C, found bad starting capacitor, replaced it, checked Freon, completed job in about an hour. Cool air sure felt great! A/C still working fine three days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Cathy C.
07/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Response from Comfort-Air Engineering & Primo Plumbing, Inc.
thanks for your review. We really do want to know how were doing so we can improve next time.

Susan S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Assessed the problem with the air conditioning unit not cooling; found problem & replaced part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Barb S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a contract with Comfort Air to service my A/C-heating system every six months; they always do good work. I have had this maintenance contract with then for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked furnace and heating systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have serviced our heating and air conditioning units for a number of years. The $245 price is annually for both spring and fall services. Eric? we can't remember for sure, was well within the time frame quoted. He was very polite and told us every thing that he did, including removing leaves from our outside units (lots of oak leaves and pollen). |I can't remember when we first hired them, but, as I said, it's been a number of years and we have always been completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Philip E.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced leaking evaporator coil that was broken by another Angie's List service provider who would not warranty their work. Having been disappointed by other AC repair companies, I am totally satisfied with Comfort Air Engineering. I will definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

REBECCA E.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We use them for our annual maintenance on heating and ac. I've always been pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Louis W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced old HVAC unit with new more efficient unit. All went fabulous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
HAC146
Trade License Locale
Texas
Trade License Authority
City of San Antonio
Trade License Expiration
06/25/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening,
Insulation,
Metal Fabrication & Restoration,
Natural Gas Lines

FAQ

Comfort-Air Engineering & Primo Plumbing, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Comfort-Air Engineering & Primo Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers free project estimates.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers eco-friendly accreditations.
No, Comfort-Air Engineering & Primo Plumbing, Inc. does not offer a senior discount.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers emergency services.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers warranties.
Comfort-Air Engineering & Primo Plumbing, Inc. offers the following services: Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.
duct cleaning

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed