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Comfort-Air Engineering & Primo Plumbing, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Since 1964, Comfort-Air Engineering & Primo Plumbing Inc has been serving San Antonio, TX and its surrounding areas in all its heating, cooling, & plumbing needs. If you want a heating, cooling, & plumbing company that offers upfront pricing, has free estimates on replacement systems, has been in business for over 50 years, is 5 star rated and family owned, then Comfort-Air Engineering & Primo Plumbing Inc is for you. Call now to schedule an appointment!

Business highlights

61 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-210 of 210 reviews

Jennifer F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We used this company about 20 years ago (above date is not accurate). They were very professional and did great work. We have used some others recently because they were friends and gave us a price advantage but, I would recommend Comfort Air to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS D.
11/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: we switched A/C companies due to poor response.
Rating CategoryRating out of 5

Response from Comfort-Air Engineering & Primo Plumbing, Inc.
I am sorry about your experience with Comfort Air. I would love to know what happened so we can improve.

Tom S.
09/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sent email from website to get a quote. Got a call a week after everyone else I asked for a quote had responded. The man said he'd call me two days later to set up a time to look at the job. He never called. It's been two weeks.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Response from Comfort-Air Engineering & Primo Plumbing, Inc.
[member name removed], I just came across this review and wanted to apologize for your experience that you say you had with our company. I looked up your name and address and cannot find your information in our database. There is no listing for [member name removed] or your address. Are you sure you called Comfort-Air Engineering? If you have a name of someone you talked with, I can follow up because this would be unacceptable for our company, but I need something to go on if in fact, this was my company. We have been serving customers in San Antonio since 1964 when my dad and uncle started the business and I would hate to think one of my employees would treat you this way. My phone # is 210-559-3407. Pat Freund

Ginger B.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lacey N.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
they seem reliable
Description of Work: spring check on 4 ac zones

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda H.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Comfort-Air Engineering & Primo Plumbing, Inc.
thanks for the feedback

John D.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Replaced burned out AC switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

John D.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Better than we expected.
Description of Work: Reset high pressure switch which had tripped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Frank P.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: They installed a new A/C and heating system. State of the art. They recently came back and installed some more returns to make the unit more efficient. I dealt with David Kollman and he was very professional. They did what they said and when they said they would do it. I look forward to many years of working with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
HAC146
Trade License Locale
Texas
Trade License Authority
City of San Antonio
Trade License Expiration
06/25/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening,
Insulation,
Metal Fabrication & Restoration,
Natural Gas Lines

FAQ

Comfort-Air Engineering & Primo Plumbing, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Comfort-Air Engineering & Primo Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers free project estimates.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers eco-friendly accreditations.
No, Comfort-Air Engineering & Primo Plumbing, Inc. does not offer a senior discount.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers emergency services.
Yes, Comfort-Air Engineering & Primo Plumbing, Inc. offers warranties.
Comfort-Air Engineering & Primo Plumbing, Inc. offers the following services: Commercial & residential heating, cooling, filtering, ventilating, humidifying, dehumidifying, controls, sheet metal fabrication, piping, wiring & finish out of new construction. HVAC and Plumbing Maintenance custom agreements. Backup generators by Generac.
duct cleaning

Contact information

11403 Jones Maltsberger Rd, San Antonio, TX 78216

https://www.comfort-air.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed