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Cloud Roofing

Roofing, Gutters

About us

Additional phone - (512) 494-9484. Additional DBAs - Cloud Roofing Co, Ken Cloud Roofing Company LLC. Additional contact name - Ken Cloud. Award winning.

Business highlights

49 years of trusted experience

Services we offer

Roofing, re-roofing, replacement & repairs.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

100.00



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.298 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
14%
3
5%
2
5%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.2
responsiveness
4.1
punctuality
4.2
Showing 76-98 of 98 reviews

Dolores D.
04/2017
5.0
roofing
  + -1 more
Very well.
Description of Work: Old roof replaced and a vent ridge put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
06/2016
4.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike M.
05/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Complete roof - off and on - in one day. Very careful of my wife's plant life. Left the property neat and clean!
Rating CategoryRating out of 5
Yes, I recommend this pro

Karl M.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: We had a beautiful terra cotta-colored metal roof put on our house. Had one issue which we noticed a few months after the roof was installed, and it was resolved in an expedited manner once it was brought to their attention. That's why I use Cloud Roofing is because they back up their product. I feel I paid top dollar, though, so I did put just a B on price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Alex M.
12/2015
1.0
roofing
  + -1 more
unknown
Description of Work: a couple of things I ask for were not done The person who wrote the estimate said they could be done. At the end mr. cloud came to talk with me and he told me they couldn't do them. Very unhappy.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0


Antonio G C.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent workmanship
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy O.
11/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Performed temporary repairs to roof in between rainstorms. Showed up at 7am to fit our work in between storms. Insurance adjuster complemented temporary patch and pictures taken by Cloud. Waiting on proposal for new roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay A.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: My husband was the one who contacted them when we had a leak. They took care of everything as soon as he got here. He came at first just to look at it and just ended up fixing it instead.
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice G.
09/2015
2.0
roofing
  + -1 more
unknown
Description of Work: Everything went wrong and the company was unresponsive about it. Even the subcontractor complained about the company not providing the materials he needed to complete the job to him when he needed them.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Frances K.
09/2015
3.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Richard H.
06/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: replaced existing roof in a highly professional and efficient manner. I would recommend them to everybody who needs a roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$840

wendi S.
01/2015
1.0
roofing
  + -1 more
Very badly.
Description of Work: I am in a rental home. Two years ago CLOUD replaced the roof. [I got the receipt from the owner]. I called CLOUD early December because there are leaks. I was put on a waiting list because they were extremely busy and short-handed as I was told. I waited one and a half weeks to call again. Supposedly I was still on the waiting list. To this day, I have not heard anything from them. All I requested was that they come out for an ESTIMATE to see what damage was on the roof. Not to start work. Just tell me something so that I can relay it to the owner. I am renting a TOWNHOUSE so the roof is not even that big and they dont even have time to check their own work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Cloud Roofing
We are always sorry when someone gets lost in our system. It's unfortunate that she did not give an address of the property so we could look up the actual customer in our computer. Since she is NOT our customer we had no way to contact her.

Janet H.
08/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Amy W.
06/2014
3.0
roofing
  + -1 more
unknown
Description of Work: Their estimate to minor repairs on our roof was considerably higher than the other two estimates we received.

Rating CategoryRating out of 5
value
1.0


MaryAnn U.
03/2013
5.0
roofing
  + -1 more
Great!
Description of Work: We called Cloud Roofing because we had several shingles on the ground after the wind storm we had and they came out and checked roof and replaced the missing shingles at no cost. Cloud Roofing has replaced our roof twice due to hail damage in the past 30 years that we have lived here and we have called them twice since the last re-roof in 2001. They have punctually come out and replaced missing shingles for us at no cost. They will surely get our business as soon as we need a new roof in the future. Thank you Caleb Cloud.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIONEL C.
12/2012
5.0
roofing
  + -1 more
same as above.
Description of Work: man came when he said he was going to . on time and called just before time. was friendly and polite. crew behaved the same and were clean and courteous. were quick and professional and cleaned up after themselves. would not hesitate to use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Vikki L.
08/2012
5.0
roofing
  + -1 more
GREAT
Description of Work: I contacted for a second estimate for total roof replacement. Shannon, their representative was exceptional, keep me informed, provided exceptional service. I selected them based upon price and willingness to work with me to keep the costs down. They did an excellent job, cleaned up after themselves very well. I would definitely use again. Very pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mike A.
03/2012
5.0
roofing
  + -1 more
Everything went well.
Description of Work: Removed old roof and installed new roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Frank S.
11/2010
1.0
roofing
  + -1 more
See above
Description of Work: Provider never showed up to do the roof repairs, per our signed contract. I was very disappointed since we worked together on the price and list of items requiring repairs. Unfortunately, there was no follow-up on their part, despite my calls to their office. I still have a leaking roof!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cloud Roofing
After trying to schedule the work several times, you canceled the contract. We are very sorry we were not able to help you with your roofing problem. Sincerely, Ken Cloud

MELVIN M.
05/2006
5.0
roofing
  + -1 more
Cloud Roofing was very good at what they do. Our experience was great. The crew was quick and hard working. They cleaned up well after themselves and were respectful of our property. No damage was done in our yard. There have not been any problems. This work was covered under our insurance.
Description of Work: They removed the old roof and installed a new shingle roof on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK A.
05/2006
5.0
roofing
  + -1 more
Cloud Roofing did a very good job on my roof. They made sure that they cleaned up all the debris and there wasn't a nail to be found anywhere. Their employees were very kind and nice to work with. They showed up on time and I think that they were a very reliable company to use.
Description of Work: They tore off our old roof and put a new shingle roof on. We have a three bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

GARY B.
05/2006
4.0
roofing
  + -1 more
Cloud Roofing was very professional in the work that they did. It looked really good when they were finished. They were very polite. They charged a very reasonable price for their services. They cleaned up the area very nicely.
Description of Work: They roofed our entire home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Tom N.
05/2006
4.0
roofing
  + -1 more
Cloud Roofing did a good job. I feel that the job went fairly smooth. They were able to get my roof done in just one day from start to finish. I thought they did a great job of cleaning up. The new roof looks great and they gave us a guarantee on their work. I feel that they were very pleasurable people that showed us a lot of respect and did a thorough job.
Description of Work: They tore off our old shingle roof and installed a new shingle roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Contact information

434 Breesport St, San Antonio, TX 78216

www.cloudroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters

FAQ

Cloud Roofing is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Cloud Roofing accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cloud Roofing offers free project estimates.
No, Cloud Roofing does not offer eco-friendly accreditations.
No, Cloud Roofing does not offer a senior discount.
No, Cloud Roofing does not offer emergency services.
Yes, Cloud Roofing offers warranties.
Cloud Roofing offers the following services: Roofing, re-roofing, replacement & repairs.
Ask for details

Contact information

434 Breesport St, San Antonio, TX 78216

www.cloudroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed