This was the best experience. Jack came to my house, talked about what I wanted to achieve, and came up with diagrams on his laptop. He was forthcoming with the references I requested. I felt his pricing was reasonable. The work was scheduled and installation went extremely well. I LOVE my new closets!
Description of Work: Remodel two master closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Closet Connection
Thank you for your review and the kind words! We are happy to hear that you love your new closet! Let us know if you have any future needs.
Richelle D.
01/2019
5.0
closet systems
 + -1 more
My husband and I have been wanting a closet system for several years. We decided to spend the money to improve our home and make it easier to organize our stuff by having custom made closets installed. I looked at Angie's list for local contractors in San Antonio that specializes in closet design and installation. Closet Connection had the most reviews with the best results. I contacted the owner, Jack, who responded to my call immediately, did an onsite measurement of all the closets in the 4 bedrooms and laundry room, spent 20 minutes to designed the closets in a 3-D program taking into account what we want and needed, and told us the cost upfront. He told us that he could work the design in whatever budget we felt comfortable, or if we just wanted to do one closet at a time. It's as if he just knew what we wanted and what we should have knowing that our kid's closet needs to adjust with them as well. Jack stayed professional and ensured close-loop communication at all times with us, painters (tear out/re-repaint of old closet), and installers who finished one day early. The quality of work were impeccable. Dale and his team who installed the closets were professional, expeditious, and meticulous. Thank you Closet System for such great work. I look forward to having Jack and his team work on our wall entertainment system and garage.
Description of Work: I had all my 4 bedrooms ( to include one walk in closet in the master bedroom) closets and laundry room done. They added a valet and belt hanger as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Closet Connection
We appreciate you taking the time to leave your review! Thank you for sharing your experience. We know that you will be happy with your new spaces for many year to come. We look forward to working with you whenever you are ready for more!
Susan W.
06/2018
5.0
closet systems
 + -1 more
Our existing closets had rods and simple shoe racks. In two days time they were transformed into incredibly beautiful spaces that are both functional and better organized than we ever thought possible. We don’t have to store anything on the floor! The guys on the job were professional, worked hard and when the job was done cleaned the entire installation and vacuumed. We are thrilled with the results.
Description of Work: Two master closets organized
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
Thank you for your kind words [Member Name Removed], we appreciate you taking the time to share your experience! We believe that our design and installation crews are top notch. The clean up is just as important as the great design. Enjoy your new custom closet!
Lona G.
11/2017
5.0
closet systems
 + -1 more
The original estimated completion time was 3 days, but the hard working crew got it done in 2 days. Each closet or area has increased the space efficiency by 30-50%. As recent home downsizers, Closet Connection’s renovation has made our transition so much easier.
Description of Work: Design and install better space use for secondary bedroom closet, laundry room, kitchen pantry, and master bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,100
Response from Closet Connection
We appreciate you sharing your experience with Closet Connection! Downsizing isn't easy, so we know that maximizing the space a priority. It was our pleasure working with you. Enjoy your spaces!
Peter S.
09/2017
5.0
closet systems
 + -1 more
The installation took two days and looks amazing. The plan added tons of storage in the existing space that we didn't have previously. Things to improve however..the crew took a lot of breaks while working. They could have easily done the whole closet in one day. Also, the shelves were all dirty with a thin layer of dust when they were done and we had to wipe down every shelf before moving clothes back in.
Description of Work: We ordered a custom closet for our master closet. The closet is a good size but was horribly organized by the builder. Jack came to our home and talked us through various options. He provided us with an easy to read 3D view of the closet which helped visualize the changes. We then went back and forth with various tweaks. Jack was very responsive in changes. He was also very upfront about what cost and what features increase/decrease the overall price. The price was far below a comparable closet with Container Store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Closet Connection
Thank you for your comments. As always we take pride in the quality of our work and it surprising to hear that there was any dust left behind by our crew. The size of your closet space and the fact that there was other construction going on in your home at the same time meant we needed to allow for more time to work together. We know you enjoy the space for many years to come!
Lea Ann T.
06/2017
5.0
closet systems
 + -1 more
We went to the Home & Garden Show just to look around, and came upon Closet Connection. After talking with Rhonda, we scheduled an appointment for the next week. That day, Jack showed up exact on time. None of that "4-hour window" nonsense. He looked at the closet, measured it, listened to what my mother wanted, and put all that into a CADD software. A few minutes later he was showing my mother what it would look like and was offering her ideas. After 2 or 3 changes, he had the design she was wanting. We made an appointment to have the closet installed. On installation day, the installers actually showed up 30 minutes early. Both gentleman were very friendly and polite. They were even offering suggesting to my mother. The job was done within hours and it was better than what she originally wanted. A few weeks later, my mother decided she needed one more shelf, so I contacted Rhonda and a week later Jack showed up with it. Now that's customer service! So glad we got Closet Connection to do this.
Description of Work: The closet in my mother's bedroom was the original minimal closet that home builder built. Just a single wire rack "shelf/clothes hanger" that spanned the whole wall. My mother had been asking me for years to re-do her closet, but I couldn't visualize what she wanted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Closet Connection
We are glad to hear that you and your mother are happy with the space! Thanks for posting your review! Let us know if there is any other areas of you home we can help with.
Jill C.
04/2017
5.0
closet systems
 + -1 more
Excellent - great quality and very professional installation. The closet was an odd shape (walls were not even) and they worked tirelessly till it was perfect. Love the quality and responsiveness - military discount always appreciated. Plan to hire to do our garage.
Description of Work: Custom Closet Renovation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
Thanks for sharing the pictures of your beautiful closet space! We appreciate you sharing your experience with our company. Thank you for your service!
David O.
03/2017
5.0
closet systems
 + -1 more
The owner, Jack Harris, promptly responded to our request for a proposal to install more shelving in our master bedroom closet. He came to our home and after listening to what we wanted, he took measurements then right in our home he designed a layout that captured our needs. We accepted his proposal and he said he would have a crew come out by the end of the month. Much to our surprise his crew showed up a week earlier then expected and we are delighted with the outcome!
Description of Work: Add additional closet shelving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Closet Connection
We are always glad to hear that our customers are delighted!! Thank you for sharing your experience.
Bethany A.
01/2017
5.0
closet systems
 + -1 more
Communicative, fairly priced, on time and good work! It's refreshing!
Description of Work: I needed a full size shoes system and additional closet shaving built.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
We are glad to hear that you are happy with the work! Thank you for allowing us to earn your business, and sharing your experience. Customer satisfaction is our priority.
Daniel B.
12/2016
5.0
closet systems
 + -1 more
professional and looks like built in furniture
Description of Work: master bedroom closet system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
Thank you for your honest review, we appreciate it! Enjoy the new organized closet!
Daniel B.
12/2016
5.0
closet systems, home & garage organization
 + 0 more
Very professional.
Description of Work: We had Closet Connection install a master bedroom closet system. Looked like built in furniture. Love the look and functionality.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
Hope you will enjoy your new space for many years to come! Thanks for letting other know how we did by sharing your experience here.
Gary T.
07/2016
5.0
closet systems, home & garage organization
 + 0 more
Jack of Closet Connection of San Antonio, TX, did an outstanding job installing everything we wanted in all our four bedrooms for less than the cost of another companies master only. We had recently moved into a home with absolutely no storage space, no linen closet, small hall closet, and wire shelving in the master. This included our master of 7x15 and 3 normal reach-in closets. Jack came out in person within a couple days of our first contact and asked had us explain in detail everything we wanted to accomplish; then he offered even better suggestions we had not thought of. He measured our closet dimensions, noted how many clothes, shoes and clutter we had and then did a custom design, that we absolutely love. I did my homework at Container Store, California Closets, Home Depot, Lowes and several others, before giving Closet Connection the job. We now have all the room we need including even getting rid of our bedroom furniture, because the closet drawers and shelves can now hold the contents of these, easily. I know it may sound weird, but when we have guests over, the closets are the first upgrade we show them. Of course they always want to know who did them for us. Give them a call and you will be so satisfied with the results.
Description of Work: Jack of Closet Connection of San Antonio, TX, did an outstanding job installing everything we wanted in all our four bedrooms so we could organize our clutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Closet Connection
Customer satisfaction is what we strive for, thanks for sharing your experience! Jack is great at creating spaces that are individualized to each clients needs. Great people who share their satisfaction with others is always appreciated. Thanks for the opportunity to work with you on making your spaces worth showing off!
Lois G.
06/2016
5.0
closet systems
 + -1 more
unknown
Description of Work: Designed and installed 2 closets. Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Closet Connection
Thanks for your business and your kind words! We know that you will enjoy living organized for many years with your custom closets.
Michael R.
05/2016
5.0
closet systems
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Closet Connection
Thanks for sharing your experience with us! One of the greatest compliments our customers give us is the fact that they would hire us again. We appreciate your trust, and your business!
Vk R.
05/2016
5.0
closet systems
 + -1 more
unknown
Description of Work: Installed closets in garage,office room and Master bed room.Although there were a few issues,the work was carried out as agreed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Closet Connection
We thank you for sharing your experience. Customer satisfaction is very important to us, so we appreciate your feedback. We are glad to know you are happy with your well organized spaces!
Sharon A.
08/2015
5.0
closet systems
 + -1 more
AWESOME is all I can say! I am in love with my closet!! Jack came out and did the initial consultation and looked at my awkwardly shaped small master bedroom closet. He made some suggestions as to how we could make best use of the space and generated a computer drawing of the design on the spot (wow!). He was able to work with me on price as well. The following day we agreed to proceed with the project and Jack gave me a proposed installation date. His design was very creative I thought and he was super professional!! My new closet was installed this week and is even better than I imagined!! It is the best closet I have ever had! The materials and workmanship are great. The drawers and shelves and extra hanging space are fantastic! In fact, the night of the installation I woke up in the middle of the night and went in to make sure I wasn't dreaming! Dale and Wes did a great job on the installation. I would highly recommend Closet Connection to anyone in need of a closet remodel!
Description of Work: Designed and reconfigured the master bedroom closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Closet Connection
Thanks for sharing your closet love! It's so much easier to start your day when you have everything organized. We appreciate the opportunity to work with you [Removed Member name]!
Lisa K.
05/2015
5.0
closet systems
 + -1 more
Having very small, separate his and her master closets, we needed to put every square inch of the closets to good use. And, since the closets were directly off the newly remodeled master bath, they needed to be cohesive in design. We obtained two quotes from custom closet companies and found Jack's to be the most creative, functional, attractive and cost-effective. Jack listened to each of our needs (which were each very different) and came up with great designs for our consideration. He was patient with us as we measured, re-measured, experimented and continually tweaked. Although we did some back and forth communicating to get the right closets, it was actually a quick and painless process. Jack was very good about listening to what we were wanting to achieve and presenting options. This made it a very easy process. Installation was scheduled to occur at the tail end of our bathroom remodel and it occurred on time and as planned. This was a two day install and the crew was professional, friendly and just plain great. I'm still in disbelief that I did not have one wall scratch when they had to carry in and maneuver the 8 foot planks. They were the cleanest crew we've experienced. They also asked us for our input at different times during the install to ensure we were completely satisfied. For example, in the shoe tower, there were different configurations for the shelving units. Instead of simply installing them and having us move around ourselves after the job was done, they called us in and asked our preference. It's the little things like that which separate the good contractors from the great. We will be installing custom closets in the pantry in the near future and will absolutely use Jack and his team again.
Description of Work: Custom closet design and install for his and her master closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Closet Connection
We appreciate you sharing your positive experience! We enjoyed the opportunity to work with you and Scott. It's fun to work with people with creative vision! We look forward working with you again. Thanks for your business.
Daniel H.
04/2015
5.0
closet systems, home & garage organization
 + 0 more
He was professional, prompt and courteous. He did the work when he said it would get done.
Description of Work: Jack and his staff installed a wonderful closet. He designed our closet based on how we used it and the available space. I have a place for everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Closet Connection
It was a pleasure to work with you and your wife. We are very happy to hear that your are thrilled with your new organized spaces. We appreciate your comments.
Leslie R.
10/2014
5.0
closet systems
 + -1 more
Previously, our pantry was useable, but we knew it could be more functional. We met Jack Harris from Closet Connection at the Corpus Christi Home Show and took him up on a free consultation. He was on time, friendly, and got right down to business. The quote was fair and he said he could almost double the shelf space in our pantry. To save on costs, we tore out the previous shelves, repaired the walls, and repainted, but I gather Closet Connection can do that part as well. With a blank canvas, the Closet Connection crew showed up (earlier than scheduled - awesome!!), and they were as professional and friendly as Jack. They were quick and did an excellent job. Clean cleaned up after themselves and left us with a beautiful new pantry. Just as Jack promised, we have almost double the shelf space we one had. We could not be happier with the way it turned out, the service, before and after sale. If we have another closet project come up, we will be contacting Jack Harris and his crew at Closet Connection. ? To save on costs, we tore out the previous shelves, repairs the walls, and repainted. However, they would have done that for us as well from what I understand. We love the product and the results. Jack and his crew were awesome, too. If w UPDATE Jan 24: I totally messed up the score. I NEVER intended to give this amazing company a F! Far from it! They were excellent.
Description of Work: remodeled the pantry
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
William M.
03/2014
5.0
closet systems, home & garage organization
 + 0 more
jack was on time very personable and a joy to work with.Our contractor was on time did a wonderful job. jack went out of his way to do a little extra for us and we can't thank him enough. I highly recommend his company and will use them again.
Description of Work: we had our master bedroom closet remoded
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Fred H.
01/2014
5.0
closet systems
 + -1 more
Jack arrived on time, with a good display of possible options. He worked within our budget, made good suggestions on the final configuration and had good employees for the installation. We ordered before Christmas, he called the day before installation to confirm and his guys got the job done thoroughly and professionally within two days.
Description of Work: We expanded the master closet from its original size to include an additional bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,300
Jerald M.
07/2013
5.0
closet systems
 + -1 more
Overall very professional. Initial contact resulted in visit at house within 2 days. Design took less than 1 hour. Wife was extremely pleased with the proposal. Paid half of cost up front, materials ordered and arrived on time. Install was very professional and completed the install in a single day. Was not aware of any defects, installer let us know at end of day and that new drawer covers would be ordered to replace ones with minor defects. Replacement items arrived and installed in a timely manner. Wife and I are extremely pleased with the final product and would recommend this company for those wanting to organize their closets.
Description of Work: measured walk in closet, designed layout, ordered materials and installed materials
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Victoria A.
02/2013
5.0
closet systems
 + -1 more
Jack was very professional and courteous upon meeting. He showed me a visual design of what to expect and brought samples of the materials used with him. When the day came to renovate my closet, two men showed up and went straight to work. Jack stopped by to see how everything was going and he even called a few weeks later to see how my closet was working out for me. I have to say I LOVE my closet!!! It's a very small space, so I wanted to utilize what I had as much as possible. Everyone that sees my closet loves it!
Description of Work: Renovated master closet and added an extra shelf in the laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,432
Janice A.
11/2011
5.0
closet systems
 + -1 more
Excellent experience! Jack asked me what what things I wanted in the closet, took measurements and set up a preliminary design on his laptop. We went over the design, made a couple of changes and he gave me a copy. The installers arrived right on time, were very professional, and when they finished they cleaned up completely - including vacuuming the carpet. When I began to move the clothes back into the closet I realized one of the clothes rods was too high for me to comfortably reach. I called Jack, he came over that afternoon and lowered the rod and the shelf above it to a height I could easily reach. I will not hesitate to call on Closet Connections to do further work in my house.
Description of Work: Customized master bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Heather M.
02/2009
5.0
closet systems
 + -1 more
The process was awesome. Closet Connection was far mroe responsive than California Closets--and half the price. Ironically, California Closets never called back until we had already ordered and installed the new items. Jack, the owner, was very responsive, patient, and flexible. He helped us design an ideal storage/closet area--adding almost 70% more sotrage and hanging space. The product looks like custom furniture and feels solid.
Description of Work: Installed custom closet in master bedroom (walk-in).
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Service Categories
Closets,
Home and Garage Organization
FAQ
Closet Connection is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 12:00 PM
Closet Connection accepts the following forms of payment: Check,MasterCard,Visa