They remodeled both our bathrooms, gutting both to the studs. The guest bathroom came out nice, but we are having issues with the grout. We kept the built in cabinets and the painter they hired did a horrible job on those. They did not sand them first. The small master bath has been a nightmare. The shower pan leaked. It took months to get them back to fix it. Once they returned (after a certified demand letter) it took weeks to fix. They shower now leaks through the door and they are again not responding to calls and another certified demand letter. We also had them tile our bedroom floors. The second bedroom is uneven and they used the wrong grout. We had them texture and paint the master bedroom, they did not properly repair the wall cracks and they returned with in a month. Overall, our experience witht he contractor was horrible and I cannot recommend using them.
Description of Work: They remodeled both our bathrooms, gutting both. The guest bathroom came out really pretty but having issues with grout. We kept the built in cabinets and the painter they hired did a horrible job on those. They did not sand them first. The small master bath was a nightmare. The shower leaked. Took months to get them back in to fix. The grout was not even. Once they came back it took weeks to fix. Owner never game by to see their final work. Shower still leaks now thru the door but they are not returning calls. Still need to get grout in guest bath fixed. Also had the bedroom floors tiled. The second room is not real level and I had asked for a darker grout from the first room. They forgot and used the same grout. We also had them paint the master bedroom which they contracted out. They did not fix the cracks like requested in that room.
Rating Category
Rating out of 5
$17,000
Steven L.
02/2012
5.0
flooring contractor
 + -1 more
They have reasonable prices, came in and fit tile in my bathroom. They did fabulous work. It is hard to find someone that cares about their work and Chauret Floors definitely does. He was prompt and called ahead when he wasn't able to make an appointment, which I thought was very professional. The work looks much more expensive than what I spent.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Ceramic Tile
FAQ
Chauret Marble & Granite is currently rated 3 overall out of 5.
No, Chauret Marble & Granite does not offer free project estimates.
No, Chauret Marble & Granite does not offer eco-friendly accreditations.
No, Chauret Marble & Granite does not offer a senior discount.
No, Chauret Marble & Granite does not offer emergency services.
No, Chauret Marble & Granite does not offer warranties.