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CARPET CITY

1.0(
1
)

Carpet Sales and Installation

Services we offer

CARPET SALES/INSTALLATION/REPAIR.

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Martha R.
04/2007
1.0
carpet installation
  + -1 more
My experience was horrible.The "Installation" was only under warranty for one year & as soon as the one year was up the carpet began wrinkling.I've paid hundreds of dollars to have the carpet stretched in 7 different areas of my home.The store manager refuses to let me speak to the owner but on the other hand the manager (Sergio) keeps telling me that this is between myself & the installer.Bad installation?Yes,however,Carpet City refuses to acknowledge this or to help me.The installer was under contract 'for them' but management says he cannot do anything about it.He continuously refers me back to the installer.To make matters worse,I only have a receipt for the down payment.I was recovering from a bad accident when the installation took place & was on crutches.Sergio insisted I send the remaining balance with the installer since (I was unable to drive)but then has repeatedly refused to give me a receipt for the second portion of my payment.They were out 3 months ago to re-stretch the
Description of Work: I purchased new carpeting (great brand) at a very good price. After comparison-shopping, Carpet City had the best prices in San Antonio. The carpet was installed in six rooms and one hallway.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000

    Contact information

    2622 PLEASANTON RD, San Antonio, TX 78221

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Sales and Installation

    FAQ

    CARPET CITY is currently rated 1 overall out of 5.
    No, CARPET CITY does not offer free project estimates.
    No, CARPET CITY does not offer eco-friendly accreditations.
    No, CARPET CITY does not offer a senior discount.
    No, CARPET CITY does not offer emergency services.
    No, CARPET CITY does not offer warranties.
    CARPET CITY offers the following services: CARPET SALES/INSTALLATION/REPAIR.

    Contact information

    2622 PLEASANTON RD, San Antonio, TX 78221