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Brother and Sister Cleaning

House Cleaning

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.5
responsiveness
4.4
punctuality
4.9
Showing 1-8 of 8 reviews

Jeffrey M.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanna P.
07/2012
5.0
house cleaning
  + -1 more
They do an absolutely amazing job. They clean weekly.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jenny T.
07/2012
1.0
house cleaning
  + -1 more
Called the number in bold first and the voicemail came on with a woman's voice and I could not understand anything that she said. So I decided to call the second number listed and a man by the name of Joe answered the phone, which he then went on to explain that that was his sister's voicemail and that she didn't speak very good english. Told him that I wanted to get a quote for my friend's home to get cleaned and he said that he needed to see the house. We agreed for him to come out at 6:30 on Thursday evening. First he called close to 6:30 to say that he was running late, but would arrive in 20 minutes. So, I notified my friends, which by the way are an elderly couple. 20 minutes came and he still was not there. He finally showed up with his sister around 7:15 pm. First of all, he should post on his advertisement that they do not use any cleaning supplies; they use YOUR cleaning supplies. Second, he was pushy about wanting to get a cleaning appointment scheduled right away. Third, he was advertising his brother's restaurant business. This was a very unprofessional experience for my friends and they will not be using their services.
Description of Work: Called the number in bold first and the voicemail came on with a woman's voice and I could not understand anything that she said. So I decided to call the second number listed and a man by the name of Joe answered the phone, which he then went on to explain that that was his sister's voicemail and that she didn't speak very good english. Told him that I wanted to get a quote for my friend's home to get cleaned and he said that he needed to see the house. We agreed for him to come out at 6:30 on Thursday evening. First he called close to 6:30 to say that he was running late, but would arrive in 20 minutes. So, I notified my friends, which by the way are an elderly couple. 20 minutes came and he still was not there. He finally showed up with his sister around 7:15 pm. First of all, he should post on his advertisement that they do not use any cleaning supplies; they use YOUR cleaning supplies. Second, he was pushy about wanting to get a cleaning appointment scheduled right away. Third, he was advertising his brother's restaurant business. This was a very unprofessional experience for my friends and they will not be using their services.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Melissa V.
06/2012
3.0
house cleaning
  + -1 more
My husband and I called to get an estimate on housecleaning. Joe came to our house to look and listen to everything we wanted cleaned. He gave us a very responsible price ($80). We scheduled him for the next week. He showed up at 11:30 and immediately went to work. He cleaned and dusted our house from top to bottom. He moved furniture to clean behind and underneath it. He even watered our house plants. I couldn't have asked for a better job. We will be hiring him on a monthly basis to clean our house. Update: I left several messages for Joe and received no response.
Description of Work: Hired Brother and Sister Cleaning (Joe) to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$80

Jeffrey M.
04/2012
5.0
house cleaning
  + -1 more
Great
Description of Work: Joe came out and gave me a very fair price $120 for an initial cleaning and and $90 to clean every 2 weeks. My house is 2700 sf and Joe and his sister spent 7 hours doing the initail cleaning, covering everything high and low (including inside my water heater closet)! He came the second time by himself and spent about 5 hours, once again doing a very thorough job. They require me to provide my own supplies and equipment and Joe tells me exactly what he needs, including his favorite brands. They do a great job, are very pleasant and easy to work with (even though Dee Dee only speaks Portuguese). I also get to learn a great deal about hte culture and music of Brazil!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

kerry S.
08/2011
5.0
house cleaning
  + -1 more
I am preparing to sell my house and my mother's small house just adjacent to mine. I called Mr. Santos and he came to my home to give me an estimate the same day. On the scheduled day, he and two other workers showed up on time and worked consistently through the day. They did an excellent job and I will definitely hire them again.
Description of Work: I wanted a thorough cleaning to include windows, floors, cabinets, appliances and carpets. Mr. Santos and his team did all that and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sarah V.
06/2011
5.0
house cleaning
  + -1 more
They are very reliable and predictable. They do a special project.
Description of Work: We use Brother and Sister Cleaning and they come out once a week and clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rex and Nina C.
01/2011
5.0
house cleaning
  + -1 more
They were wonderful. They were recommended to us by another house cleaning company that could not do the service for me because I was too far. I like that they just do fantastic work. I spend about $100 on that service and think that their pricing is reasonable. My relationship with them is wonderful.
Description of Work: I use Brother and Sister Cleaning for house cleaning. The last time I used them was yesterday and they cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    8027 S Zarazmora, San Antonio, TX 78224


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Brother and Sister Cleaning is currently rated 4.6 overall out of 5.
    No, Brother and Sister Cleaning does not offer free project estimates.
    No, Brother and Sister Cleaning does not offer eco-friendly accreditations.
    No, Brother and Sister Cleaning does not offer a senior discount.
    No, Brother and Sister Cleaning does not offer emergency services.
    No, Brother and Sister Cleaning does not offer warranties.

    Contact information

    8027 S Zarazmora, San Antonio, TX 78224