Carpet installed. Given the quote and agreement made to pay half up front and then half at closing. We paid half before carpet was installed. Then after the carpet is installed he starts sending text of all these add on fees. Spoke to him and he removed fees. He then submitted to the title company and invoice we did t receive and didn’t match our quote. We then start get nasty threatening text. Stated he was at the property and going after the buyers for the money and wasn’t going to be ripped off by us. Mind you the house was already sold and not ours any longer. We paid the extra to be done with him. Very unprofessional. Beware!
Description of Work: Carpet installed
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Cherie S.
09/2022
5.0
hardwood floor
+ -1 more
Quality work for a good price. I love my wood floors. The whole process went smoothly. I even added baseboards last minute. Bob is very knowledgeable about all the products. Thank you.
Description of Work: Hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Veronica C.
06/2018
5.0
ceramic tile, hardwood floor
+ 0 more
Quality work, good communication throughout project. Would hire again.
Description of Work: Wood and tile flooring. Kitchen tile backsplash redesign.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve H.
06/2016
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Removed old flooring and replaced with hardwood in two bedrooms and powder room. Excellent work and on time.
Bob Nichols Floors came recommended from my realtor. I contacted via email. Rob was responsive in getting a quote to me and worked around our remodel schedule. Got his guys in quickly. His team showed up on time and worked efficiently to move the furniture from room to room as they removed the old carpet & pad and installed new carpet & pad as we were selling our home. I would recommend Bob Nichols Floors and will use them in the future.
Description of Work: Removed old carpet & pad, installed new carpet & pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,858
Michael H.
06/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Bob gave us a great price for carpet, pad and installation. He and his crew drove up from San Antonio and worked over the week-end. He moved the heavy furniture and did an excellent job laying the carpet. He also had his crew nail down loose floor boards upstairs and now all the squeaks are gone. We are very pleased with the quality of the carpet, pad and workmanship. Bob is very accommodating and willing to work with his customers. I highly recommend him for your flooring needs.
Description of Work: New carpet through-out the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
MJ D.
03/2015
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
I am VERY pleased with Bob Nichols Floors. Bob helped me pick out the flooring at his office, and his ideas were very helpful. The installers moved everything around in order to lay the flooring; I did not have to move everything out of the room as Home Depot and Lowe's were requiring. It was amazing watching the way they worked (at one point my microwave and refrigerator were plugged up in the living room). The tiles that I picked out turned out to be porcelain instead of the cheaper ceramic, but Bob did not alter his quote. Everyone was very professional, and Bob monitored the progress of his installers regularly. With 1500 square feet of flooring, there were only two very small holes where the grout bubbled, and Bob himself took care of the issue. My floors are beautiful and easy to maintain. I highly recommend Bob Nichols Floors.
Description of Work: Laid new tile in my kitchen and two baths. Installed engineered wood in the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,700
Mieng L.
11/2014
5.0
carpet installation
+ -1 more
It went fantastic. They showed up on time and got all of the work done in one day. They cleaned up after themselves and left everything looking great.
Description of Work: The provider came out to install carpet in our bedroom and living room area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jay V.
06/2013
5.0
hardwood floor
+ -1 more
Juan was our installer and with his uncle, did an amazing job. He took extra care to make the floor perfect and when there was a problem, he was ready to make adjustments even if it took a little more time. Bob (the father of the owner at this time), was responsive to all our questions and gave great service and advice. He never seemed annoyed at our questions and responded to all texts/calls promptly. We have recommended him to several friends who have used their services and have been very happy (and the work is beautiful!).
Description of Work: Leveled the existing floor and installed a beautiful handscraped, multiwidth hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from BOB NICHOLS FLOORS LLC
Thank you for the review! We are always happy to hear that we have satisfied our customers!
Anthony D.
06/2013
5.0
hardwood floor
+ -1 more
They did an excellent job. They just did what they said they were going to do when they said they were going to do it and I have no complaints about anything they did.
Description of Work: I have used Bob Nichols Floors Llc. They did wood flooring for my five rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from BOB NICHOLS FLOORS LLC
We are happy that you have chosen to do business with us again, and are happy when our customers are happy!
Bradley M.
03/2013
5.0
hardwood floor
+ -1 more
He's very interactive, he took a lot of effort on it, he had the job set up, and he visited us a number of times before we got started. He was effective and trustworthy.
Description of Work: We used Bob Nichols Floors LLC to install floors two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from BOB NICHOLS FLOORS LLC
Thank you for your review! It means a lot to our company to have feedback from our customers...this helps us to improve in our over-all customer service and customer satisfaction.
Jay V.
10/2012
5.0
hardwood floor
+ -1 more
Bob helped me find the exact flooring I wanted and gave me a great price for materials and labor. It was beautifully done and if there were any questions/issues, Bob was always available, helpful, very nice and made sure all was done right. I have to recommend a particular installer, Juan Ruiz, he is a true craftsman and was willing to do anything to make the project perfect. If you decide on Bob Nichols floors, ask for Juan and his uncle! They were awesome.
Description of Work: Hardwood floors were selected from a variety of samples, Bob's crew made sure the floors were prepped and level, lay the floors in dining, living and study and did a wonderful job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,100
Response from BOB NICHOLS FLOORS LLC
Thank you for the review! We are glad that you felt comfortable with our crew...we want to ensure our customers that the crews we send out are reliable and produce quality work.
Dianne B.
02/2012
5.0
flooring contractor, hardwood floor, ceramic tile
+ 1 more
He did very well.
Description of Work: He put down hardwood floors and tile.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation
FAQ
BOB NICHOLS FLOORS LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
BOB NICHOLS FLOORS LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, BOB NICHOLS FLOORS LLC offers free project estimates.
No, BOB NICHOLS FLOORS LLC does not offer eco-friendly accreditations.
No, BOB NICHOLS FLOORS LLC does not offer a senior discount.
No, BOB NICHOLS FLOORS LLC does not offer emergency services.
No, BOB NICHOLS FLOORS LLC does not offer warranties.
BOB NICHOLS FLOORS LLC offers the following services: Bob Nichols Floors LLC offers quality work in hardwood, ceramic tile, and carpet retail and installation, as well as, shower tiling and back splashes.