Bob Jenkins Pest & Lawn Services

They are good and they have very good employees. I have the same man come out to exterminate for the whole time. They are very professional. The man who comes is very nice. They always dress in uniform and put shoes covering on shoes before he comes in. He is quiet. He always makes sure to get rid of bugs and ants. They do good job.

Bob Jenkin's was initially called for an issue with termites in a shrub near the house. They sent someone over to perform an initial assessment. I was thinking I may need to get the whole house treated for termites, but serviceman recommended a simple heavy duty lawn insect treatment. I was extremely impressed with his honesty and professionalism. He did not perform the treatment that day (it was around 4:45 on a Friday) and said they could have someone over within the next 2 days to execute the service. They were accommodating with my work schedule, and finished within 45 minutes when the service was actually performed.

They are very professional. They do not use too much and be as environmentally healthy as they can with what they do. They have been very friendly and are easy to talk to. We have had some questions some time about various problems we have had and they talked to us. It is their family business.

Inspector called prior to arrival; arrived promptly. Asked detailed questions and performed thorough inspection of exterior perimeter, siding, vents, roof line, utility areas and attic. No sign of any rodents (whew!). Did not charge me for the service :)

I declined the options because I didn't want them to poison the animal. They called back today and offered to perform services if I wanted to find a different type of trap. They were very helpful. I might consider them in the future for their help.

Bob Jenkins Pest Control has met my pest control needs every time. I have used Bob Jenkins for the past 13 years in my homes, my mother, sister, and mother-in-laws homes, because I know how good and effective the service is. I will continue to use them in my new home when it is completed. I also trust the employees in my homes. They are also very friendly and personable. And the cost is very affordable. My experience with them is Excellent.

They did a very good job. I wasn't here to see them but they did a good job. I don't see anymore flees. I let them come in and out and they left the house fine. They came in, I wasn't home, they did what they needed to do and left. They give me a call to let me know they came in and out.

I called this company because I heard scratching in my attic, they came out the very next day at the time they said they would. I got a courtesy call for every visit they planned to make. The gentleman I worked with came out 4 times total but only charged me for placing the trap and patching the hole that the animal was using to get into my home. Nothing was caught but preventive measures were taken to insure I woulodn't have the same problem. I highly reccomend Bob jenkins pest control.

Called Bob Jenkins Pest and Lawn on a Wednesday afternoon and they were able to work around our schedule and get us in on Saturday morning. We were concerned we had a rodent problem. They called the day before our appt to give us a reminder message. Their technician, James, arrived on time and was pleasant and professional. He was very thorough searching around the exterior of the house and up in the attic for evidence of rodents. Unfortunately we had rats. James explained what he had found and where and how he could tell what it was. He carefully explained our options and his recommendation (which was not the highest priced option). We chose to use the bait method which increases the rats' thirst and drives them out of the house. James explained what we could expect over the next few days (lots of noise in the attic, walls, behind fireplace as rats went after bait and later exited the house). James had the bait with him so he could take care of it right away (much to my relief). Our attic/roof pitch makes access above the first floor master bedroom very tricky. James managed to maneuver himself through the attic so he could get bait above that area as well. He set a follow-up appointment to see how the treatment was working out and to determine all the places the rats were entering so they could be sealed up. The follow-up appointment was a two-man job as they needed to get on the roof and check the roofline in addition to other places. Again, I received a reminder call the day before and they were on time and very professional. Unfortunately due to rain they could not get up on the roof safely to complete the access check, but were able to come back a few days later (again reminder and on time). James and the second man were very considerate of our home, wearing booties over their work shoes to help keep the floors clean. This time they were able to get everywhere they needed to on the roof (even accessing some hard to get to spots by placing a ladder on our bedroom balconies). I really felt they went above and beyond to check all the places the rats could be getting in. There were seven points of entry and James pointed out the ones we could take care of ourselves and things to consider in the future to reduce the likelihood of rodents getting in. Five of the entry places were on the exterior of the second story of our house and we did not want to attempt to close those ourselves. The Bob Jenkins team is able to close those up to prevent the roof rats from getting in. We have been quoted $400 to close up the gaps/holes as it will be a 2-man, 2-1/2 hour job. James contacted his office from our house so they could immediately set up a follow-up time. Bob Jenkins will be able to do the work for us later this week. I will update this after that work is completed. I have been impressed with the professionalism of everyone we have spoken to and met. I liked how easy it was to make follow-up appts and that they go through the trouble of making reminder calls. After dealing with someone like James, you get the feeling they are very competent and honestly care about doing a great job. I thought the price was reasonable. I can see why they have scored so high on Angie's List in the past.

The guy we use is really great. I don't know we'd be as happy if we didn't have him. They're nice because you can call and ask about the kind of treatments and they'll coordinate with the person who does your house, so they're very flexible.

First treatment by the original supervisor -good to excellent Following treatments needed reapplications and still unsatisfactory In the end management followup not up to my expectations Overall unstatisfactory

Most polite and courtesy representative. He proveded a through treatment and presto our problems were gone

They arrived on time was very good at what he did. He was also very professional.

A windy storm broke the largest branch of a medium tree at the trunk. I found a hive of bees had moved into the trunk. I paid about $150 to kill the bees, and they did so the morning after I called them. I had trouble keeping the fleas in my back yard dead using repeated lawn products. They gave me an estimate of $150, but didn't mention that it they couldn't be sure of the efficacy since the grass was high until AFTER they had sprayed. I would have cut the grass had they'd told me at the time of the estimate. They said they would charge an additional $100 if I needed it retreated. I think it was a technician over site. So, ask questions. The fleas were almost all gone, but I've had to use granules as a follow up. Great job with the bees, though!

Initial phone contact indicated high level of professionalism and customer service. Took the time to understand my critical concerns, and to respond with the proposed treatments. Even received a call-back approx. an hour later to follow-up with additional information regarding a problem I was having. Arrived right on time for appointment; kept me informed about treatments provided.

They are very responsive and professional.

We have used Bob Jenkins for more than a year. They have been punctual and professional in all respects. They were first contacted for animal control -- suspected varmints, probably rats, in the crawlspace above the ceiling. They trapped the space and surrounding yard and garden areas, and got rid of the beasts -- a dead rat showed up in the yard recently, evidence that the baiting system is working. Both technicians who have done the treatments have done an excellent job.

Excellent. Steve (same gentleman who performed the last service) was extremely courteous and attentive. He felt we needed additional spraying in the back yard and treated the inside of the house as well. He was there almost an hour. Very detailed. I am extremely pleased with the service and the customer service - both with the phone representative and Steve. They are great with animals and taking the precautions about the animals sensitivity to the product. Highly recommend.

On time, very professional excellent work.

I'm happy with their results. So far, it looks like it's working. Their spray isn't harmful to my pets. I will probably continue using them.

We have a quarterly contract for spraying, they are always prompt and courtious.

As stated above, sorry I had termites but Bob Jenkins Co. did a wonderful job.

outstanding. high quality and personal service

Technician briefed me on what he would be doing and briefed me upon completion of the job. I was led to believe the Initial Pest Control Treatment and Process would take much longer than quarterly, but the Technician actually finished in about one (1) hour. Am not certain if and/or how they checked for termites and the Technician didn't address termites one way or the other. Overall I didn't get a good, warm fuzzy about the entire episode and if this continues during my quarterly Pest Control Treatment, I likely won't use them again. Since we haven't experienced ny insect problems since the Initia Visit, I'll have to say they did a good job.

I have talked to the owner several times. They are prompt, and thorough. They are corporative as well. They make sure that they treat the problem even if they have to make a return trip.