Bob Jenkins Pest & Lawn Services

Punctual and professional. Technicians were extremely knowledgable and were able to identify that we had rats inhabiting an attic space. They did a thorough inspection of the structure and determined the means of entry. They also explained the best way to eliminate that access point and explained how I could do it myself. They took time to answer all my questions and did not charge for this initial visit, even though they spent over an hour looking over the property. We were extremely pleased with their service and felt that they really knew what they were doing. If I have problems in the future I will definitely give them a call. I would highly recommend them to anyone who has a pest problem.

I sent email to their website late at night. I received a reply email early the next morning and had the service provider scheduled for 11:30a. the same day. He showed up about 15 minutes early. After the inspection and my showing him my concerns, he gave me a price and I agreed to the service. He quickly performed the treatment and I've been happy with the service to date.

They were great. We signed up to do it quarterly. It was great. We were mainly doing preventative maintenance. We didn't have so much of a problem, but it was time we were due.

Joe from Bob Jenkins called as he was running a little late since I'm out in timbuktu and his GPS sent him to the wrong area of town. Both individuals upon arrival and during the entire process was very courteous and helpful. I have found dead spiders after the service, in the house I didn't even know I had. Their products work and they are not harmful to my pet. I was so please I signed a years contract with them.

They showed up at the agreed upon time. (actually a little early). They were friendly and professional. They assessed the situation, looked around the property to find other ant habitats. They explained what they were going to do and how much it would cost and what warranties applied. They did their work promptly and professionally. So far I have seen on more ants.

They've done a great job and have been taking care of our insect issues. They are punctual, courteous and answer a lot of questions. Their prices seem a little high but I think they are worth it. I will use them again in the future.

They are wonderful and I would absolutely recommend them to anybody. I saw some insects and they actually came out of free to take care of it for me. I am really happy with them. Even after they finished their service, if there is any problem, they would come back out for free and spray. They would do anything to keep you as their client and they provide very good customer service.

They came out three times and most of their treatments were unsatisfactory. I also was told prior to one of my treatments that their warranty doesn't cover flying insects. After serious discussions they finally agreed to give me a final treatment which apparently took care of the problem but I was very disappointed with them and would not use them again in the future. Had I not expressed an interest in having them do additional work, which would have cost more money, I do not think they would have done the final treatment. I do not feel they are professional.

The first experience on the phone was OUTSTANDING!!!!!!!!

All of the people I spoke to (from the initial contact to applying the pesticides) were extremely knowledgeable, professional and efficient. The technicians arrived early and answered all of my questions. I plan to use them on a quarterly basis.

Took repeat visits to get rid of the ants. Didn't work initially. 3rd visit looks like ants are gone and all other occasional pests are controlled. Company was thorough in coverage, vigilance, and effort. Attic to outside, complete treatment. Treated more outside than they were required to do. Although their first attempts did not work well, their extra effort, professionalism, and honesty has resulted in our signing a repeat treatment contract with them. They are NOT a fly-by-night, rip-off company - they can be trusted to make things right.

We wanted to try a new exterminator. We did not have any problems with the other, just looking/shopping for a new service. Bob Jenkins and his team were extremely responsive and punctial. They delivered on the products/services that they promised and the price was exactly as quoted. They did a very good job of explaining all that was done, and what the next steps were. They also followed up with a phone call to ensure appropriate service. The price was comparible to the service we were receiving before, but the service was better. Great Job Bob Jenkins and Team (JR).

Everything went great. The office staff and serviceman were very professioanl and friendly. They did have to come out and treat the bad areas a few times. My only suggestion would be to use the strongest chemicals on the first trip out. I would use this company again.

We had two episodes of something biting people in my house but I could never see the culprits. Bob Jenkins Pest Control came out, diagnosed the problem, and treated the house twice. They were courteous, efficient, careful and their charges were less than their estimate. I will use them in the future for any pest problem have recommended them to my friends and family.

They are fabulous. They are reasonable, they always call to remind you when it is time so that I don’t have to remember, and they are flexible. They are always available and everyone there is friendly. I have never had bug problems; when everyone was complaining about scorpions, we didn't have any. I even send them to my mother and my mother-in-law’s houses. They are always on time and I have become friends with all of them.

Larry came by on time and, since I had numerous questions, spent a great deal of time answering them while thoroughly treating my entire house (including climbing the drop-down stairs to the attic). Larry put on shoe covers while working indoors and explained that the chemicals would not affect our cats. I highly recommend Bob Jenkins Pest Control, Inc. and signed a contract for regular treatment based on my experience with them.

It was good they are very professional. They called ahead of time for the appointment to see what was good for me.

Very professional, punctual, gave discount, did the work, and took care of issue immediately.

I spent $96 on that service. I continue using them because they are convenient and by that I mean that they call ahead of time to set up the schedule, so I don’t have to worry about doing that. They call a couple for weeks ahead of time and let me select whatever is a good time. The technicians are extremely professional and they bend over backwards to help me out and do what I need them to do. The technicians are pleasant, helpful, and courteous. They are also always on time and that really helps. If I schedule a time to be here, they are here at that time.

I was extremely pleased with the professionalism and service the Bob Jenkins Pest and Lawn Service provided. I am in the military, stationed overseas, and my house in San Antonio had multiple active wasp nests. The treatment was arranged very rapidly, mostly by e-mail due to the time zone difference, and the appointment smoothly coordinated through my realtor. Overall, an outstanding experience and I would highly recommend this company.

Joe was 15 minutes earlier than expected which was great. He put covers on his shoes before he came into my house. He treated the inside and outside of my house for pests, including the attic and the crawl space underneath my house. He gave me some tips on ways to prevent bugs from coming into the house, and he put Catchmasters in different spaces in my home (I found a dead scorpion on one the other day - yeah!). He also gave me some extra Catchmasters (no charge) which was nice. Joe was very punctual, professional, and courteous. This company definetly deserves an A+++

They are very professional. They are very knowledgeable. I don?t have anything coming in my home because whatever they are doing is effective. I would use them in the future.

They come out every 3 months and since I had scorpions and bugs coming in my home theycame back out for free to treat for them since it was within that 3 months.

I've been very happy with the service. I think it's a reasonable price for what they do, they've done a very good job and I haven't had any trouble with pests. I'm satisfied.

They were prompt and responded to our initial call. They were good in follow up. The work that they did was good. Their price was fair.