BNB Restoration and Services LLC

Overall experience with this company was poor. Although, they did not perform any work they did provide an estimate which later I required another estimate with specifics (i.e, measurements, labor, & installation). I did have service performed by this company before and wanted to use them again. Needless to say it did not work out this time around. I paid cash for the last job but needed a loan for this project. I was looking to have siding, windows, french doors installed, flooring replaced throughout the home, and kitchen remodel. Let it be known that he did try to convince me that placing hardie plank on the existing siding is the best way to go. I don't know where he got that idea. When asking for a detailed estimate required for a loan by the Texas Veterans Land Board, he (Sal Gonzalez-Owner) refused to work with me. In fact when I called the office and his wife (Jessica) was rude and she told me the reason why Sal had not got around to providing us with the estimate because of the fear of not getting paid. I personally called Sal on his cell and he tried to give excuses as to why he had not got around to providing the estimate. I confronted him by telling him what his wife had told me. Then the conversation turned ugly. He stated that he had provided "100 estimates before and never was given the job" and he didn't want to deal with that anymore. This is unbecoming of a business owner and very unprofessional. This company does not work with veterans seeking any type of VA loan. Little did he know that we were already approved for the loan and all we needed was a full description of the work that was going to be performed. Don't think that was any of his business as long as he got paid for services rendered. He also changed his first estimate from $17,... to $25,... because that's what we told him the loan amount was going to be. I know next time not to disclose that information unless truely necessary. His reasons for that change he stated was "because price for materials have gone up". The timing was not that far apart.His correct phone number and address is (210) 832-0210 6926 E Sunbelt Dr,San Antonio,TX78218

Very well. I was told they would do this work in a week and they did. The house looks good.

Mr. Gonzalez crew did an EXCELLENT job. They were punctual, very polite and did a completely thorough job. The price was very reasonable. I will definitely hire them for additional construction jobs I may have.