BioTech Water Researchers

I have been a BioTech Water Researchers customer of over 20 ears. Hank (owner) and his team builds, installs, services, and has parts for the water softeners. Our home was not plumbed for the water softener, no problem for BioTech. They completed everything in one day. A super plus is the design, he adds a pressure valve and filter to the unit to remove the San Antonio dirt in the line. My friends and neighbor's don't, until they see the old filter. BioTech is low pressure sales, Hank answers all your questions, since they build them, they know them inside and out. BioTech is a San Antonio company you can trust for a quality product, and service. There is no "finger pointing" between manufacturer or installer or parts person, it is all done by BioTech. You will be thanking yourself for choosing BioTech

EXCELLENT! Hank Deutsch and the team at BioTech Water Researchers helped us install the systems we needed at a great price. We wanted softening and filtration systems that would protect our family and we wanted the best. Hank and the team custom engineered, built, and installed what we asked for. And when it came time to pay the bill, Hank surprised us by charging several thousand dollars less than the original quote. He was able to do so by co-engineering and sourcing new filters that could do the job of an entirely separate system. Talk about the going the extra mile... custom engineered and saved us thousands! HIGHLY RECOMMEND BioTech Water Researchers!

Liked meeting Hank the owner and his down to earth style.

Excellent service and personal interactions.

Excellent experience from start to finish. High quality, reasonable cost. Highly recommend.

Wonderfully, great job and great service, great water quality!

Service is excellent! Staff is always friendly and helpful.

Fast and thorough. Post installation maintenance is great too!

Exceltent. Very professional with dynamic customer service.

BioTech Water Researchers is a top-notch company! Mr. Hank Deutsch is an amazing teacher who helped us to understand the details of the water filtration and softener systems. He is a kind person who is a pleasure to do business with. The process was smooth from start to finish, and the installation went well. We wholeheartedly recommend BioTech Water Researchers for your water softener and filtration needs. We would purchase again for future properties.

Mr. Deutsch had a beautiful presentation and was able to show us very clearly why we needed the type of system we purchased. He's not the least expensive contractor out there, but still reasonable. His installer, Joe, was GREAT. They did everything to code and even dug a pit for us for the discharge water since we are on a septic system. Covered with gravel & rock and you don't even know it's there. This service was done without extra charge. If we use potassium instead of salt, it's good for the plants. (Who knew?) The system is inside our greenhouse where it gets hot in the summer, so we got a manual recharge timer vs. electronic so it won't ever wear out. You still set it to recharge automatically, though, so it's not really "manual" in that sense. And it mattered o me that he's a Christian businessman who I could trust.

We are completely satisfied. Hank and his installers were wonderful to work with!

It was an excellent service. They technicians were on time, professional, and they clean up the garage after the work. They swept and left the area. They owner came with them and provided great details on how his system works and took care of the problems. He was very clear, knows his product, and he has lots of back up statistics on everything.

We had our BioTech water softener and RO filter installed in August of 2004. We have been completely satisfied for pushing 15 years. Hank and his team are knowledgeable, professional, timely, clean and just plain nice! We had a little (unusual) problem pretty early in and it was resolved immediately and professionally. Oh, we are still on our first water softener just in case you were wondering!

It was not a water softener problem, turned out to be septic, but we got a pitch for a new softener anyway

Their technician was very friendly and helpful. Even though the filter change was a bit challenging, he continued to work on it until he resolved the problem. I appreciated his willingness to trouble shoot and figure out a successful solution. They are also very accommodating in working around my schedule. Very easy to work with. We will be calling them again for next year's service.

All units worked perfectly and the service was exceptional. The technicians were prompt, polite and highly professional. One of our family members just had a water softener and RO water unit installed at our recommendation.

Wesley Archer, the technician, always does an excellent job. He is very professional as he explains and walks me through the process. I actually look forward to seeing him every ninety days.

Great product and great installation.

Every time over the past 7 years, they have been on-time and have performed the task in an efficient and professional manner.

They arrived within the window of time they said they would. They did a through and professional job, no complaints. They fixed a leak with a fitting on the tank that was 4 years into the warranty period for no charge.

Exceeded my expectations. High quality installation was what put this one over the top. Not one complaint.

The installation went very smoothly

Went very well. The job was done faster than I thought and everything was handled very professionally. Would definitely recommend.

Very well. They installed the system 6 years ago and change the filters as needed. We've had no trouble with the system or their prompt service