We heard great things about Bill Chalker Tree Care from our community. We got three bids they where the lowest and did the most even grinding the stumps. They were fast, professional, great communication and great clean up.
Description of Work: We had three oak trees removed and the stumps ground 18
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Cheryl B.
04/2017
1.0
landscaping
+ -1 more
They planted rose bushes knowing that they probably shouldn't and without installing a deterrent for the deer. I had just moved in this home and wasn't aware of how bad they were out here. He also broke a couple of sprinkler heads, didn't get a permit before trimming down oak trees, was never on time, never took care of the bill from the crane to have my daughter's magnolia tree brought in for the one year anniversary of her death. So, I had constables and deputies stopping by my house looking for Billy. Not very professional! He never called me after he finished what he said he was going to do. A call to see if everything was ok and if I was happy with the job that was done. Would have been nice!! Plus he said he would get with me to continue keeping up with my yard, and never did. Very poor service!!
Description of Work: It's been a year ago since they did the work in my front yard. However, I was going through a lot and never got around to rating their service. I had requested that a lot of work be done.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Calvin S.
03/2016
4.0
landscaping
+ -1 more
unknown
Description of Work: I'm all about supporting Family owned, small, local business; but only when they provide quality service. Called and set appointment. On day of the appointment I had 4 different service providers pricing trees and gutters. Brandon called and said he was going to be late, then he called back and said he wasn't going to make it. He Googled the house and we talked about what he could do and how much. Explained that I just had HOW out and then he proceeded to tell me he was a certified arborist and has been trained in oak wilt experience and how to properly trim trees. I asked him to send the statement of work over so that I could compare with HOW and Teagues. I sent pics of the trees and again requested the estimate. A week went by and I called and texted, finally got hold of his Mom and he called me back an hour later. Said he was having trouble with his phone. Told him I wanted the estimate because I was told that they had to trim before end of Feb., I told him once I had the estimate that I would like to schedule service that Wednesday. Wed came around and I receive a knock on the door from two young men from the Service. I told them that I still had not received the estimate, we tried calling Brandon and the office. No one answered, I was then told Brandon was in Las Vegas. The young man said he was told $250, I said that was fine that I had a @0% coupon, we discussed everything I needed done and they started. Both he and I continued to call the office and Brandon. They finished and we were unable to reach anyone, so they said I would be billed because they didn't have CC readers. I called a few more times along with text messages for another week. Not a single acknowledgment till last Thursday. Brandon finally called me back, they tried to tell me the coupon was already included in the price, I explained without the statement I didn't know that. We went on like this for 10 minutes when we finally agreed on an amount. The young men did what I think was a good job on the trees; unfortunately, the trained arborist (who never showed) wasn't as impressive. I can't say that I wouldn't use them again but I wouldn't use Brandon again. They did accept fault and we did come to a mutual agreement, hence my B overall rating.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$205
Phillip M.
05/2015
2.0
landscaping
+ -1 more
Well they missed the first two appointments. Then when they did come to give us a quote it took a while before we actually received the quote after several calls. They didn't show when they were scheduled to begin. Once they began the job they didn't space the shrubs evenly and I had to ask them to move it. Then their workers broke one of our sprinkler pipes and never mentioned it. Once we discovered it was busted it took multiple calls from both my husband and I before they actually came out to fix it. They came with no tools or supplies, my husband had to help. When tested once they were gone it still was t fixed. My husband just fixed it himself.
Description of Work: Landscape to front of house.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$3,500
Jacqueline B.
03/2015
3.0
landscaping
+ -1 more
Bill came out to give us a new estimate for more work on our trees. When Bill came out to give us our estimate he was on time and very professional. We showed him the cut hose and he said he would replace it right away. We told him he didn't have to make an appointment, that he could just leave the hose on our front porch. A week went by and still no hose. We calledl his office to remind him. Today is 3/13/15 and still no call or hose.
Description of Work: Cut off a garden hose when cutting down our tree.
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Service Categories
Landscaping
FAQ
BILLY CHALKER TREE CARE is currently rated 3 overall out of 5.
No, BILLY CHALKER TREE CARE does not offer free project estimates.
No, BILLY CHALKER TREE CARE does not offer eco-friendly accreditations.
No, BILLY CHALKER TREE CARE does not offer a senior discount.
No, BILLY CHALKER TREE CARE does not offer emergency services.
No, BILLY CHALKER TREE CARE does not offer warranties.