Betancourt Plumbing

Everything went smooth as planned. Great company. Will use them for any plumbing work. I recommend them to anyone that needs a plumber.

Everything went great. The technician came in and saw what type of faucet needed replacement, he left and came back with an exact same type faucet and replaced it.

The morning of the appointment I called them to confirm but they had no record of my appointment. They stayed that it was due to a computer error. They said they were working at another site and were not sure what time they could come by but that they would hopefully make it the same day. Then they cancelled the job entirely workout explanation and referred me to someone else. They seem like a small family operation. I'm not very impressed with their customer service and organization. They didn't seem to care at all that they screwed up and left me hanging.

Although it was a holiday weekend, they came right out and did a great job.

Javier, the worker was so helpful. He said my water heater was probably under warranty but they didn't work with warranties with the company that makes my heater. He went out of his way to find someone who did. He knew exactly what was wrong with it and seemed very knowledgable. I will definitely call them next time.

. They have done several things for us. I could not do the installation at that time, so I told them when they could call me back and that was weeks later and they did. They confirmed the dates when I would be available and then they came installed it. It was fine. Actually I had forgotten about it. They worked until their work was finished. They were courteous and easy to work with. I will use them in the future.

We are satisfied with them. Their prices are reasonable and their work is good.